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Reward Gateway Logo

Employee engagement and recognition platform for enterprises

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Table of Contents

Reward Gateway - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Reward Gateway overview

What is Reward Gateway?

Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.

The platform showcases individual and team achievements through a real-time feed, allowing employees to interact via comments and likes. Employees can send customized eCards to recognize colleagues and celebrate milestones. Users can create videos and content pages to share company news, deliver messages to segmented audiences, and send push notifications and live alerts to increase engagement. Reward Gateway comes with a library of editable survey templates, which allows human resource teams to collect employee feedback and measure the effectiveness of employee engagement programs through custom surveys.

Reward Gateway includes an employee discount module which enables managers to distribute in-store as well as online vouchers and retailer discount schemes. Employees can download the branded mobile application to join voluntary benefits programs, access vouchers and cashback offers, and manage online shopping activities.

Starting price

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Pros & Cons

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Reward System

Customer Support

Employee Engagement

Approval Process

Reward Gateway’s user interface

Ease of use rating:

Reward Gateway pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(8)
3-4(120)
5(220)

What do users say about Reward Gateway?

Reward Gateway is a recognition and rewards platform with features and functionality that allow us to efficiently manage and administer our program.

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Who uses Reward Gateway?

Based on 348 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Airlines/Aviation
Biotechnology
Non-Profit Organization Management
Others

Use cases

Employee Recognition
Employee Engagement
Survey
Corporate Wellness
Internal Communications

Reward Gateway's key features

Most critical features, based on insights from Reward Gateway users:

Program management
Goal setting/tracking

All Reward Gateway features

Features rating:

Activity dashboard
Activity/News feed
Activity tracking
Alerts/Notifications
API
Awards management
Benchmarking
Benefits management
Blogs
Calendar management
Chat/Messaging
Collaboration tools
Commenting/Notes
Communication management
Content management
Customizable branding
Customizable questions
Customizable reports
Customizable templates
Data analysis tools
Data import/export
Digital signage
eCards
Employee Communities
Employee database
Employee directory
Employee engagement
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee reward programs
Engagement tracking
Feedback management
File sharing
Gamification
Goal management
Goal setting/tracking
Health monitoring
HR management
Incentive management
Manager-to-Employee recognition
Mobile access
Mobile alerts
Mobile app
Mobile survey
Multi-Channel distribution
Multi-Language
Negative feedback management
Newsletter management
Nominations
Offboarding
Onboarding
Peer-to-Peer recognition
Performance management
Program management
Progress tracking
Pulse surveys
Question branching
Question library
Question piping
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Recognition tracking
Reporting/Analytics
Reporting & statistics
Response validation
Rewards catalog
Rewards program
Scheduled messaging
Scheduling
Self service portal
Single sign on
Skip logic
Social recognition
Survey builder
Survey/Poll management
Surveys & feedback
Tagging
Third-Party integrations
URL customization
Visual analytics

Reward Gateway alternatives

Reward Gateway logo
visit website

Starting from

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No pricing info

Free trial
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Ease of Use
Features
Value for Money
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Achievers logo

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
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Starting from

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No pricing info

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Ease of Use
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Customer Support
Workhuman logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Reward Gateway integrations (36)

Integrations rated by users

We looked at 348 user reviews to identify which products are mentioned as Reward Gateway integrations and how users feel about them.

Integration rating: 3.5 (2)

Slack logo
Slack

Integration rating: 5.0 (2)

We use this to tag people and notify them of tasks.

AF

Amadna F.

Head of Quality

Integration rating: 5.0 (2)

its important 1. its align with work day some of the feature help us related with on absence and align with Global standard working time Local company is align with global standard workplace

JB

Johanis B.

Business Analyst Manager

Integration rating: 3.0 (1)

To know, how many people actually visited my website, and how are my Google ads performing.

MS

Muskan S.

Fouder

Integration rating: 5.0 (1)

Reward Gateway customer support

What do users say about Reward Gateway customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Reward Gateway customer support.

Widespread user sentiment highlights attentive, friendly, and responsive customer support, especially during onboarding and troubleshooting.

A small group of reviewers report slow response times, lack of follow-up, and difficulty accessing consistent support personnel.

Support options

Knowledge base
Email/help desk
Chat
Phone support
24/7 (live rep)

Training options

Videos
Live online
Webinars
In person
Documentation

To see what individual users say about Reward Gateway's customer support, check out the review snippets below.

“Special praise should go to [SENSITIVE CONTENT HIDDEN] in customer services who quickly helped me when i was initially finding i was getting an error message when trying to access the site. ”

AP

Amy P.

Executive Assistant

“Personally i've used it for groceries, it equipment, ikea furniture, fashion shops :)”

SB

Stefan B.

Software Integration

“The customer service has been very unsatisfactory, and the video features are constantly broken.”

NL

Nele L.

Proposal Coordinator

“The customer service can be lacking sometimes.”

PW

Porcia W.

HR Assistant

Reward Gateway FAQs

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