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Google Analytics 360 Logo

Enterprise-class web analytics

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Google Analytics 360 - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Google Analytics 360 overview

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Based on 8090 verified user reviews

What is Google Analytics 360?

Google Analytics 360 is a web analytics program with key features that include reporting and analytics, performance metrics, data visualization, user interaction tracking, conversion tracking, data import/export, and more.

Who uses Google Analytics 360?

Reviews for Google Analytics 360 come from a wide variety of industries, including Marketing and Advertising (14% of reviewers), Information Technology and Services (8%), and Computer Software (8%). The most frequent use case for Google Analytics 360 cited by reviewers is web analytics (61% of reviewers).

What do users say about Google Analytics 360 pricing?

Most reviewers indicate Google Analytics 360 offers strong value for money for large organizations, and they appreciate the generous free tier for smaller businesses. Some users report the premium version is costly and lacks intermediate pricing options.

What are the most popular integrations for Google Analytics 360?

The Google Analytics 360 integrations most frequently cited by reviewers are: Google Ads (a campaign management product rated 4.8 out of 5 for its integration with Google Analytics 360), WordPress (a website builder product, 4.8), and Google Search Console (a SEO product, 4.8).

Starting price

Alternatives

with better value for money


Pros & Cons

Data Analysis

Insights

Audience Demographics

Privacy and data security concerns

Occasional bugs and glitches

Complex navigation structure

Google Analytics 360’s user interface

Ease of use rating:

Google Analytics 360 pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(23)
3-4(2,209)
5(5,858)

What do users say about Google Analytics 360?

Google Analytics 360 is a web analytics program with key features that include reporting and analytics, performance metrics, data visualization, user interaction tracking, conversion tracking, data import/export, and more.

Select to learn more


Who uses Google Analytics 360?

Based on 8,090 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Retail
Computer Software
Others

Use cases

Web Analytics
Data Analysis
Reporting
Marketing Analytics
Dashboard

Google Analytics 360's key features

GetApp's analysis of 609 verified user reviews collected between July 2021 and September 2024 identifies Google Analytics 360's most critical features and summarizes user sentiment about those features.

Reporting/Analytics

Reviewers appreciate Google Analytics 360's robust reporting and analytics capabilities. They highlight the ability to track key performance indicators, audience behavior, and campaign effectiveness. Users report that it supports real-time updates, custom settings, and integration with tools like BigQuery and Salesforce. They find it valuable for generating detailed reports, optimizing strategies, and making data-driven decisions. They also mention the ability to save reports in various formats and the extensive customization options available. Of the 196 Google Analytics 360 users who gave detailed accounts of their use of Reporting/Analytics, 98% rated this feature as important or highly important.


Performance metrics

Users report that Google Analytics 360 provides comprehensive performance metrics essential for evaluating website and marketing effectiveness. They highlight the ability to track metrics like traffic, conversions, engagement, and revenue. Reviewers appreciate the integration with Google Search Console and Google Ads, which enhances data accuracy. They find the customizable filters and advanced segmentation useful for in-depth analysis. They say these metrics help in making informed decisions and optimizing strategies. Of the 110 Google Analytics 360 users who gave detailed accounts of their use of Performance Metrics, 96% rated this feature as important or highly important.


Data visualization

Reviewers appreciate Google Analytics 360's data visualization capabilities for transforming complex data into intuitive visuals. They highlight the use of charts, graphs, and customizable dashboards to make data more digestible. Users report that it helps in identifying trends, patterns, and insights quickly. They find it beneficial for presenting data to clients and stakeholders, facilitating informed decision-making, and enhancing overall understanding of user behavior and website performance. Of the 265 Google Analytics 360 users who gave detailed accounts of their use of Data Visualization, 95% rated this feature as important or highly important.


User interaction tracking

Users report that Google Analytics 360's user interaction tracking provides deep insights into user behavior on websites. They highlight the ability to track clicks, scrolls, navigation, and conversion paths. Reviewers appreciate the integration with Google Search Console for detailed keyword analysis. They find it useful for identifying friction points, improving user experience, and optimizing conversion rates. They also mention the ability to track interactions with dynamic content and social media platforms. Of the 126 Google Analytics 360 users who gave detailed accounts of their use of User Interaction Tracking, 94% rated this feature as important or highly important.


Conversion tracking

Reviewers indicate that Google Analytics 360's conversion tracking is essential for measuring marketing campaign effectiveness and ROI. They highlight the ability to track specific actions, assign value to those actions, and optimize efforts accordingly. Users report that it provides actionable insights into user behavior and campaign performance. They find it useful for setting up goals, tracking conversions across multiple channels, and making data-driven decisions to enhance user engagement and increase conversions. Of the 135 Google Analytics 360 users who gave detailed accounts of their use of Conversion Tracking, 89% rated this feature as important or highly important.


Data import/export

Users appreciate Google Analytics 360's data import/export capabilities for seamless integration with external data sources. They highlight the ability to import data from platforms like Google Ads and export data in various formats, including CSV and Google Sheets. Reviewers find it useful for combining multiple data sources into one dashboard, enhancing analysis, and facilitating data-driven decision-making. They also mention the ease of sharing data across teams and integrating with other Google products. Of the 142 Google Analytics 360 users who gave detailed accounts of their use of Data Import/Export, 85% rated this feature as important or highly important.


All Google Analytics 360 features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Ad hoc reporting
Alerts/Notifications
Analytics
API
Augmented analytics
Behavior tracking
Campaign management
Campaign tracking
Charting
Collaboration tools
Customer database
Customer journey mapping
Customer segmentation
Customizable dashboard
Customizable reports
Dashboard
Dashboard creation
Data aggregation
Data capture and transfer
Data connectors
Data discovery
Data integration
Data management
Forecasting
Funnel analysis
Indexing
Intelligent search
Interactive reports
Keyword tracking
KPI monitoring
Machine learning
Marketing reports
Monitoring
Multi-Channel data collection
Multiple data sources
Pageview Tracking
Product data management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Recommendations
Referral tracking
Reporting & statistics
Search/Filter
Single page view
Site Search Tracking
Tagging
Third-Party integrations
Time on site tracking
Usage tracking/analytics
User management
Visualization
Website analytics
Widgets

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Google Analytics 360 pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Google Analytics 360 price and value

Value for money rating:

To see what individual users think of Google Analytics 360's price and value, check out the review snippets below.

“The product is robust in its features and capabilities for analytic tracking and analysis, the set up and implementation/comprehension of the information provided requires a very strong base knowledge of web analytics.”
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Tracie B.

Executive Director

“We can make our media plans data-driven by seeing all traffic and sales related to the website in detail and from which paid or organic channel they come.”
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Atalay C.

Senior Manager, SEM and Paid Social

Google Analytics 360 integrations (4)

Integrations rated by users

We looked at 8,090 user reviews to identify which products are mentioned as Google Analytics 360 integrations and how users feel about them.

Google Ads logo
Google Ads

Integration rating: 4.8 (250)

Because you need to connect to create ad campaigns.

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J. F.

CEO

Integration rating: 4.8 (184)

Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.

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Hana Ř.

Leader of Inventory

Integration rating: 4.8 (164)

Shopify logo
Shopify

Integration rating: 4.8 (18)

Wix logo
Wix

Integration rating: 5.0 (10)

Google Analytics 360 customer support

What do users say about Google Analytics 360 customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Google Analytics 360 customer support.

Widely noted by reviewers, Google Analytics 360 offers prompt responses and helpful solutions from its customer support team.

A subset of reviewers appreciate the easy access to chat and scheduling meetings with Analytics pros for troubleshooting.

Multiple users mention the technical support team is proactive in fixing issues and puts users at ease with their expertise.

A limited number of users report difficulty reaching customer support, with slow response times and limited direct contact options.

Support options

Email/help desk
Knowledge base
Chat
Faqs/forum

Training options

Documentation
Videos
Webinars

To see what individual users say about Google Analytics 360's customer support, check out the review snippets below.

“The customer support is pretty terrible - a simple question/bug can result in multiple emails back and forth unnecessarily, even resulting in Google wanting a meeting!”

WG

William G.

Director

Google Analytics 360 FAQs

Q. What is Google Analytics 360 used for?

Google Analytics 360 is an enterprise-level analytics platform with in-depth performance indicators, such as ROI analysis reports. The app's primary function is to provide insights into customer behavior interactions with websites and apps to identify effective content. The platform centralized dashboard displays simplified overviews and reports. The system connects with other applications, such as CRMs and POS systems, to provide detailed overviews of customer behaviors. Google Analytics 360 uses machine learning to discover customer trends and patterns in the data. It identifies users with high revenue potential and identifies content converting the most customers. Shareable reports are generated from intelligent data analyses, with options to produce synoptic overviews and complete details. The platform integrates with other Google advertising and publishing products to extend market reach. Available connections include Display & Video 360, AdSense, AdMob, and AdWords.

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