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Help Desk Software for Mid Size Business (2026) - Page 2

Last updated: April 2026

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293 software options

NinjaOne logo
Category Leaders

Unified endpoint management & IT automation platform

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NinjaOne is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Yonyx logo

Decision tree driven Interactive guides for customer service

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Yonyx is available for Mid Size Business and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

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CXone Mpower logo

Cloud-based contact center software

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CXone Mpower is available for Mid Size Business and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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ServiceNow logo

ITSM for automation & management of IT enterprise services

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ServiceNow is available for Mid Size Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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HelpCrunch logo

Customer Communication tool for support, marketing & sales

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HelpCrunch is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Front logo
Category Leaders

AI-enabled customer service platform for collaboration

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Front is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Help Scout logo

Cloud-based customer support platform

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Help Scout is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat.

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Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Dameware logo

Remote-access system support tool for IT professionals

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Dameware is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Claritysoft CRM logo

User-friendly customer relationship management software

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Claritysoft CRM is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Gladly logo

Cloud-based customer service platform

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Gladly is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Glassix logo

One inbox, countless smiles

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Glassix is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Supportbench logo
Category Leaders

The Only AI Customer Support Platform

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Supportbench is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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HelpDesk logo

Ticketing software for effortless customer support

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HelpDesk is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

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kintone logo

Agile, No-code Business Application Platform

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kintone is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Hiver logo
Category Leaders

Modern, AI help desk software built for fast teams.

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Hiver is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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LogMeIn Resolve logo

Cloud-based remote support solution for SMBs

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LogMeIn Resolve is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support.

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Salesforce Starter logo

Customer relationship management tool for SMBs

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Salesforce Starter is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support.

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ACMP Suite logo

Keep clients running!

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ACMP Suite is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Avochato logo

SMS texting and live chat for sales, support & ops teams

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Avochato is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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BOSSDesk logo
Category Leaders

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is available for Mid Size Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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Desk Manager logo
Category Leaders

We orchestrate deals for great results

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Desk Manager is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

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