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Item Logo

Maximizing E-commerce, Simplifying Operations.

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Item - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Item overview

What is Item?

Introducing 'Item', a pioneering software solution engineered to redefine the landscape of logistics management for e-commerce platforms. At the core of Item lies an intricate blend of advanced systems - a sophisticated Return Management System (RMS), a dynamic Order Management System (OMS), an efficient Warehouse Management System (WMS), and a proactive Yard Management System (YMS). These systems are seamlessly integrated with cutting-edge Bookkeeping and Data Intelligence features, providing a comprehensive overview of your logistics operations. Item's forte is its unparalleled ability to simplify and streamline complex logistical processes, ensuring a smooth flow of operations from the warehouse to the customer. With its innovative technology, Item not only safeguards your data but also enhances your operational efficiency, making it an indispensable tool for e-commerce businesses aiming to scale new heights in digital logistics. Embrace the future with Item, where each functionality is designed to bring efficiency and innovation to your doorstep.

Starting price

60flat rate
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try for free

Alternatives

Item’s user interface

Ease of use rating:

Item reviews

Overall rating

4.6

/5

16

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.88/10
Rating distribution

5

4

3

2

1

11

4

1

0

0

Who uses Item?

Based on 16 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Logistics and Supply Chain
Warehousing
Consumer Goods
Consumer Electronics
Others

Use cases

Warehouse Management
Order Management
Logistics
Returns Management (RMS)
Third Party Logistics (3PL)

Item's key features

Most critical features, based on insights from Item users:

Order management
Order fulfillment
Shipping management
Purchase order management

All Item features

Features rating:

3PL management
Accounting
Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated scheduling
Barcoding/RFID
Batch processing
Billing & invoicing
Bills of material
Client portal
Cost management
Cross docking
Customer database
Customer management
Customizable fields
Customizable reports
Data import/export
Delivery management
Dispatch management
Dock management
Document management
eCommerce management
EDI
For 3pls
Forecasting
For ecommerce
For freight operations
Inventory control
Inventory management
Inventory optimization
Inventory tracking
Kitting
Label printing
Location tracking
Logistics management
Mobile access
Multi-Channel management
Multi-Currency
Multi-Location
Order entry
Order fulfillment
Ordering automation
Order management
Order processing
Order routing
Order tracking
Picking & routing
Procurement management
Product identification
Purchase order management
Purchasing & receiving
Quotes/Estimates
Real-Time data
Real-Time monitoring
Real-Time reporting
Real-Time updates
Receiving
Reporting/Analytics
Reporting & statistics
Returns management
Route optimization
Sales order management
Scheduling
Search/Filter
Serial number tracking
Shipment price calculation
Shipment tracking
Shipping labels
Shipping management
Special order management
Status tracking
Supplier management
Supply chain management
Task management
Third-Party integrations
Traceability
Transportation management
Vendor management
Warehouse management
Workflow management
Work order management
Yard management

Item alternatives

Item logo
visit website

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60

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Starting from

108

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Item pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

60

Features included:

  • Start with 3 Users
  • Unlimited sales channels
  • 1 Site
  • 10GB/month of free data transaction bandwidth
  • AI Tokens
  • Includes 1000 free messages
  • Includes 10GB of free Cloud Storage
  • 1 Server instance

Advanced

200

Per month

Features included:

  • Start with 2 Users
  • Unlimited sales channels
  • Includes 1 Sites
  • B2B EDI support
  • AI Tokens
  • Includes 10GB/month of free data transaction bandwidth
  • Includes 1000 free messages
  • Includes 50GB of free Cloud Storage
  • 1 Server instance

Unlimited

833

Per month

Features included:

  • Unlimited sales channels
  • 1 Site
  • 10GB/month of free data transaction bandwidth
  • Includes 10GB of free Cloud Storage
  • 1 Server instance
  • 24/7 Email Support
  • Unlimited Users

Enterprise Plan

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Users
  • Brand Licensing
  • Custom Sites
  • Unlimited Channels
  • AI Tokens
  • 3PL Customer Support
  • Includes 10GB of free Cloud Storage
  • Live Support
  • 24/7 Email Support

User opinions about Item price and value

Value for money rating:

Item integrations (28)

Integrations rated by users

We looked at 16 user reviews to identify which products are mentioned as Item integrations and how users feel about them.

ShipStation logo
ShipStation

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Shopify logo
Shopify

Integration rating: 5.0 (1)

Item support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

Item FAQs

Related categories