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ShipStation Logo

The world's leading shipping and logistics platform.

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ShipStation - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ShipStation overview

Based on 954 verified user reviews

What is ShipStation?

ShipStation is a shipping solution with key features that include shipping label creation, label printing, parcel shipping, shipment price calculation, integration with shipping services, shipment tracking, and more.

Who uses ShipStation?

By industry, ShipStation reviewers are most commonly professionals in retail (17%). The most frequent use case for ShipStation cited by reviewers is shipping (83% of reviewers).

What do users say about ShipStation pricing?

Some reviewers feel ShipStation offers good value for money due to discounted shipping rates and affordable entry-level plans. However, some users report that costs rise quickly with higher volumes, and extra fees or unexpected price hikes can reduce value.

What are the most popular integrations for ShipStation?

The ShipStation integrations most frequently cited by reviewers are: Shopify (an eCommerce product rated 4.6 out of 5 for its integration with ShipStation) and WooCommerce (an eCommerce product, 4.8).

Starting price

14.99flat rate /
per month
view pricing plans
try for free

Pros & Cons

Shipping Orders

Sales Channels

Integrations

Customer Support

Pricing

Bugs and Issues

ShipStation’s user interface

Ease of use rating:

ShipStation pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(48)
3-4(206)
5(700)

What do users say about ShipStation?

ShipStation is a shipping solution with key features that include shipping label creation, label printing, parcel shipping, shipment price calculation, integration with shipping services, shipment tracking, and more.

Select to learn more


Who uses ShipStation?

Based on 954 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Building Materials
Consumer Goods
Apparel & Fashion
Others

Use cases

Shipping
Order Management
Shipment Tracking
Order Fulfillment
Multi-Channel eCommerce

ShipStation's key features

GetApp's analysis of 69 verified user reviews collected between July 2021 and October 2024 identifies ShipStation's most critical features and summarizes user sentiment about those features.

Shipping labels

Reviewers appreciate ShipStation's shipping labels feature. They report it is easy to print labels from various carriers, including international sales. Users find it seamless to switch between different printers and highlight the integration with PayPal. They mention the ease of creating and maintaining domestic labels, though some note occasional integration issues with carriers. Users also value the time saved by not needing to visit the post office and the straightforward interface for generating labels. Of the 32 ShipStation users who gave detailed accounts of their use of Shipping Labels, 97% rated this feature as important or highly important.

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“I really didn't need to change anything except the barcode size, because the barcode on the default packing slip is too small and doesn't scan.”
TZ

Trevor Z.

General Manager

“I like the ease of creating shipping labels and purchasing shipping options right there and keeps track of warehouse inventory all while doing all that.”
CW

Cody W.

HR Generalist

“Better prices for shipping versus order a label directly or walking into the store to ship.”
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Hillel G.

Director of Implementation

“Doesn't allow for more nuanced manipulation of shipping labels and templates.”
AK

Anthony K.

Head of E-commerce


Label printing

Users find ShipStation's label printing straightforward and efficient. They appreciate the ability to print labels for various carriers and the option to reprint or void labels if needed. Reviewers mention the compatibility with most printers and the ease of printing labels immediately upon purchase. They also highlight the high print quality and customizable label options. Some users report occasional issues with printer recognition, but overall, they find the process smooth and time-saving. Of the 25 ShipStation users who gave detailed accounts of their use of Label Printing, 96% rated this feature as important or highly important.

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“Customer support was ok, integration with label printers was good.”
GN

Gareth N.

Boss

“The label-making was flexible enough for us and let us be a little custom with a brand logo.”
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Yelle B.

Chief Marketing Officer

“It was also really easy to purchase a label if needed.”
RA

Rachel A.

Director

“It was easy to use and typically very fast to print labels.”
LK

Lydia K.

Shipping and QC Supervisor


Parcel shipping

Reviewers indicate that ShipStation simplifies parcel shipping by offering various shipping options and integrations. They appreciate the ease of scheduling pickups and the ability to choose from different shippers. Users highlight the seamless integration with carrier services and the convenience of processing orders from multiple regions. They also mention the competitive shipping rates and the organized handling of parcels. Some users note the need for better tracking options for lost packages. Of the 20 ShipStation users who gave detailed accounts of their use of Parcel Shipping, 90% rated this feature as important or highly important.


Shipping services integration

Users value ShipStation's shipping services integration, noting its ability to connect with multiple shippers like Stamps, DHL, and UPS. They appreciate the ease of comparing rates and the convenience of using PayPal for shipping. Reviewers mention the integration with their tech stack and the automated updates for orders. Some users report occasional issues with international tax verification and customer service, but overall, they find the integration helpful for managing shipments. Of the 16 ShipStation users who gave detailed accounts of their use of Shipping Services Integration, 88% rated this feature as important or highly important.


Shipment price calculation

Reviewers appreciate ShipStation's shipment price calculation feature. They find it easy to input dimensions and weights to get accurate price calculations. Users highlight the integration with Cin7 and Shopify and the ability to compare prices from different carriers. They mention the importance of finding the lowest price and the helpfulness of seeing estimated costs before shipping. Some users note the need for better options for multiple cartons, but overall, they find the calculations reliable. Of the 30 ShipStation users who gave detailed accounts of their use of Shipment Price Calculation, 87% rated this feature as important or highly important.


Shipment tracking

Users report that ShipStation's shipment tracking is highly valuable. They appreciate the automatic updates and notifications sent to customers, as well as the ability to track packages in real-time. Reviewers highlight the integration with their CMS and the ease of tracking multiple packages. They mention the importance of providing tracking numbers and the convenience of having all tracking information in one place. Some users note occasional issues with USPS tracking, but overall, they find the tracking capability efficient. Of the 26 ShipStation users who gave detailed accounts of their use of Shipment Tracking, 81% rated this feature as important or highly important.


All ShipStation features

Features rating:

3PL management
Access controls/permissions
Accounting
Accounting integration
Alerts/Notifications
API
Audit management
Barcode recognition
Barcode/Ticket scanning
Batch processing
Carrier management
Catalog management
Cost tracking
CRM
Customer database
Customer management
Customizable branding
Customizable templates
Data import/export
Delivery management
Delivery tracking
Distribution management
eCommerce management
EDI
Email templates
Forecasting
For ecommerce
For small businesses
Ground shipping
Inventory auditing
Inventory control
Inventory management
Inventory optimization
Inventory tracking
Item management
Labeling
Manufacturing inventory management
Mobile access
Mobile alerts
Multi-Channel management
Multi-Location
Order entry
Order fulfillment
Order management
Order processing
Order tracking
Package tracking
Product data management
Product identification
Purchase order management
QuickBooks integration
Quotes/Estimates
Real Time Comparisons
Real-Time data
Receiving
Recurring orders
Reorder management
Reporting/Analytics
Retail inventory management
Returns management
Routing
Sales forecasting
Scheduling
Search/Filter
Shipping management
Shopping cart
Special order management
Status tracking
Stock management
Template management
Third-Party integrations
Transportation management
Vendor managed inventory
Warehouse management
Website integration
Workflow management

ShipStation alternatives

ShipStation logo
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14.99

Per month

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Easyship logo

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Shippo logo
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Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ShipStation pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

14.99

Per month

Features included:

  • Access to 300+ integrations
  • Email Support
  • Best discounted shipping rates from USPS, UPS, DHL, and GlobalPost
  • Unlimited store connections
  • Automated rate shopping
  • Return labels
  • Basic automations
  • Reporting

Standard

29.99

Per month

Features included:

  • Access to 300+ integrations
  • Branded tracking, labels, and more
  • Live Chat, Email support, 24/7 support
  • Combine and split orders
  • Returns and Exchanges
  • Basic warehouse management
  • Shipping API
  • Extended Phone Support

Premium

349.99

Per month

Features included:

  • Rate Shopper
  • Auto-Split
  • ODBC
  • Cubiscan
  • Extended Phone Support

User opinions about ShipStation price and value

Value for money rating:

To see what individual users think of ShipStation's price and value, check out the review snippets below.

“We have a warehouse, we have ecommerce sites, we have a remote warehouse. Because of the ability to integrate all aspects of our business for fulfilment we need ship station. How did we do it before?)”
LP

Lisa P.

Content writing

“Ease of ability to integrate multiple sales channels (Amazon, Shopify and esty) for both doing FBM as well as self fulfilled from our warehouse.”
LP

Lisa P.

Content writing

ShipStation integrations (84)

Integrations rated by users

We looked at 954 user reviews to identify which products are mentioned as ShipStation integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 4.8 (30)

Integration rating: 4.6 (13)

Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.

Easy integration across the platform

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Hana Ř.

Leader of Inventory

1/2
PayPal logo
PayPal

Integration rating: 4.6 (10)

Yes, I integrated SuiteDash with PayPal for payments and with Zapier to connect a few external tools (email marketing and calendar sync). The PayPal integration handled invoices and subscriptions directly; Zapier filled gaps for apps that don’t have

Verified reviewer profile picture

Nagur B.

Marketing Consultant

BigCommerce logo
BigCommerce

Integration rating: 5.0 (8)

Integration rating: 4.7 (3)

Wix logo
Wix

Integration rating: 3.0 (2)

ShipStation customer support

What do users say about ShipStation customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ShipStation customer support.

A fair number of users found ShipStation's customer support prompt, detailed, and effective in resolving setup and technical issues.

Multiple users appreciated having access to knowledgeable, responsive reps via email, chat, and sometimes phone, especially during onboarding.

A portion of users reported slow response times, limited support channels, and difficulty reaching support for urgent issues.

Multiple users felt customer service was inconsistent, with some experiencing unhelpful or canned responses and lack of phone support.

Support options

Email/help desk
Faqs/forum
Phone support
Chat
Knowledge base

Training options

Webinars
In person
Documentation
Live online
Videos

To see what individual users say about ShipStation's customer support, check out the review snippets below.

“I have found the customer support to be more than excellent and that it is included within the 30-day trial period.”

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Jamie R.

Managing Director

“I like how easy, fast, it is to learn how to use and very responsive customer services is when you need help.”

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Ruben G.

Warehouse Leader

“The main drawback has been the responsiveness of support. When everything is running smoothly, ShipStation is a huge time‑saver, but during moments when you need quick assistance—especially on tight project deadlines—waiting for support can be frustrating.”

AR

Anthony R.

Web Developer

“Customer service was not very helpful but only at first maybe that person was having an off day I’m not sure”

MA

Mike A.

Owner

ShipStation FAQs

Q. What is ShipStation used for?

ShipStation is the end-to-end AI-powered shipping and logistics solution designed to revolutionize your fulfillment process. Seamlessly simplify your operations, cut costs, and delight your customers with exceptional delivery experiences. With a centralized, easy-to-use dashboard, ShipStation connects you to over 400 marketplaces, carts, and carriers—including Shopify, Amazon, Etsy, eBay, and WooCommerce—while also providing powerful inventory, order management, automation, warehouse, returns, and analytics features. With ShipStation, you can manage everything in one place with a comprehensive platform that connects orders, carriers, inventory, tracking, returns, and analytics. You can automate repetitive shipping tasks, forecast and reorder inventory, compare real-time carrier rates, print labels in bulk, and send branded tracking updates in minutes. Keep customers happy with branded seamless returns and easy exchanges. Smart automation rules let you automatically choose carriers, assign shipping services, and update order statuses—freeing your team from manual work and helping you scale faster. Our warehouse workflow tool streamlines your picking and packing process and reduces shipping errors. Comprehensive analytics give you full visibility into sales trends, carrier performance, shipping costs and more. ShipStation is built with growth in mind, catering to every business size. It reliably supports high-volume sellers shipping thousands of orders daily, as well as large enterprises that utilize the ShipStation API to meet their most complex logistical requirements. From the instant a purchase is made to the moment of final delivery, ShipStation acts as a trusted partner, providing an easy and reliable solution for all your shipping logistics. Key Features AI-Driven Automation: Build rules that automatically apply carrier, service, and packaging selections based on order details, saving time and reducing errors. Multi-Carrier Integrations: Access over 400 ecommerce and carrier connections, including USPS, UPS, FedEx, and DHL, for domestic and international shipping. Exclusive Discounts: Save up to 88% off USPS Retail Prices, 83% off UPS Daily Rates, 90% off FedEx Standard List Rates, and 81% off DHL Express. Branded Customer Experience: Customize tracking emails, packing slips, returns, and labels to create a consistent post-purchase brand touchpoint. Real-Time Visibility: Monitor shipment statuses, delivery times, and cost data through a centralized dashboard with analytics and reporting tools. Scalable Workflow Management: Manage fulfillment across multiple stores, marketplaces, and locations from one account—ideal for growing merchants and high-volume sellers.

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