getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Sprout Social Logo

Social Media Management Software for Business

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Sprout Social - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Sprout Social overview

Based on 606 verified user reviews

What is Sprout Social?

Sprout Social is a social media marketing program with key features that include post scheduling, automated publishing, reporting and analytics, content management, multi-account management, and more.

Who uses Sprout Social?

By industry, Sprout Social reviewers are most commonly professionals in marketing and advertising (28%). The most frequent use case cited is social media marketing (72% of reviewers).

What do users say about Sprout Social pricing?

Some reviewers find the free trial without a credit card helpful, and they appreciate robust features for larger organizations. However, many reviewers feel pricing is high, and they say essential features are locked behind costly plans.

What are the most popular integrations for Sprout Social?

The Sprout Social integration most frequently cited by reviewers is Instagram, a social networking product rated 4.5 out of 5 for its integration with Sprout Social.

Starting price

199per user /
per month

Pros & Cons

Social Media Management

Data Reporting

Content Publishing

Account Management

Agency Use

Account connection frustrations

Sprout Social’s user interface

Ease of use rating:

Sprout Social pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(19)
3-4(265)
5(322)

What do users say about Sprout Social?

Sprout Social is a social media marketing program with key features that include post scheduling, automated publishing, reporting and analytics, content management, multi-account management, and more.

Select to learn more


Who uses Sprout Social?

Based on 606 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Banking
Publishing
Others

Use cases

Social Media Marketing
Social Media Management
Social Media Analytics Tools
Marketing Analytics
Social Media Monitoring

Sprout Social's key features

GetApp's analysis of 43 verified user reviews collected between September 2021 and September 2024 identifies Sprout Social's most critical features and summarizes user sentiment about those features.

Post scheduling

Reviewers appreciate Sprout Social's post scheduling capabilities for its efficiency and time-saving benefits. They find it particularly valuable for managing multiple social media profiles and scheduling content in advance, which allows them to focus on community engagement. Users report that the capability helps in targeting different audiences at optimal times, enhancing engagement. They also highlight the ease of use and the ability to submit posts for review by team members. However, some users mention occasional issues with account unlinking and failed posts. Of the 31 Sprout Social users who gave detailed accounts of their use of Post Scheduling, 100% rated this feature as important or highly important.

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

See related user reviews

“With over 25 profiles to manage, it makes it so easy to interact and schedule posts across all of them or individually.”
LH

Laura H.

Graphic Designer

“The ease with which I can pre-schedule posts and preview them as they will appear natively on each platform is nice.”
Verified reviewer profile picture

Megan G.

Chief Marketing Officer

“For example, when composing and scheduling posts to our Twitter handle, the enforced word count limit of 280 characters makes it impossible to switch a draft post meant for our Instagram or Facebook pages to be posted on our Twitter handle.”
Verified reviewer profile picture

Yige S.

Customer Acquisition Analyst

“Now that Meta products have their own scheduling options, Creator studio and multiple new features, it seems that there is not a lot of use for this 3rd party app, except for insights.”
Verified reviewer profile picture

Ri¿ards ¿.

Digital Marketing Specialist


Automated publishing

Reviewers indicate that Sprout Social's automated publishing is a favorite aspect due to its simplicity and time-saving benefits. They appreciate being able to schedule posts across multiple channels from one platform, allowing them to focus on other business tasks. Users report that once scheduled, posts are published reliably, reducing the need for constant monitoring. However, some users have experienced issues with posts not going live as scheduled, which can be problematic for managing multiple accounts. Of the 22 Sprout Social users who gave detailed accounts of their use of Automated Publishing, 100% rated this feature as important or highly important.


Reporting/Analytics

Reviewers highlight Sprout Social's comprehensive reporting and analytics capabilities as a valuable aspect. They appreciate the in-depth reports, including monthly, quarterly, and yearly metrics, which help in monitoring campaign performance and making informed decisions. Users find the customizable dashboards and template reports useful for visualizing data and creating strategies. They also mention the ease of generating and downloading reports for clients. Some users feel the analytics section could offer easier recommendations. Of the 17 Sprout Social users who gave detailed accounts of their use of Reporting/Analytics, 100% rated this feature as important or highly important.


Multi-Account management

Reviewers find Sprout Social's multi-account management helpful for efficiently handling multiple social media accounts. They appreciate the ability to manage various clients and platforms from one dashboard, saving time and improving organization. Users report that it simplifies posting content across different channels and allows for role allocation within teams. They also highlight the convenience of managing cross-platform inboxes and notifications. However, some users mention the cost of adding extra accounts as a downside. Of the 20 Sprout Social users who gave detailed accounts of their use of Multi-Account Management, 95% rated this feature as important or highly important.


All Sprout Social features

Features rating:

Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Assignment management
Audience targeting
Automated scheduling
Benchmarking
Brand tracking
Calendar management
Campaign analytics
Campaign management
Campaign tracking
Categorization/Grouping
Charting
Collaboration tools
Communication management
Competitive analysis
Competitor monitoring
Contact management
Content library
Content management
Conversion tracking
CRM
Customer engagement
Customer experience management
Customer history
Customer segmentation
Customer social profiles
Customer support
Customizable branding
Customizable reports
Dashboard
Data visualization
Editorial Calendar
Employee advocacy
Engagement tracking
Feedback management
File sharing
Image editing
Image library
Influencer tracking
Keyword filtering
Keyword tracking
Layout & design
@mentions
Monitoring
Multi-Channel attribution
Multi-Channel campaigns
Multi-Channel data collection
Multi-Channel management
Multi-Channel marketing
Negative feedback management
Performance metrics
Publish scheduling
Real-Time analytics
Real time editing
Real-Time monitoring
Real-Time reporting
Reporting & statistics
Response management
Review monitoring
Search/Filter
Sentiment analysis
Social advertising
Social listening
Social media integration
Social media monitoring
Social Performance Management
Social promotion
Tagging
Task management
Task progress tracking
Third-Party integrations
Trend analysis
Visual analytics
Web tracking
Workflow management

Sprout Social alternatives

Sprout Social logo

Starting from

199

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Instagram logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

5

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Sprout Social pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

199

/user

Per month

Features included:

  • All-in-one social inbox
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Review management
  • Profiles, keywords and locations monitoring
  • Group, profile and post-level reporting
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps

Professional

299

/user

Per month

Features included:

  • Message tagging
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times
  • Digital asset and content library
  • Brand-level engagement reporting
  • Trend analysis for X keywords and hashtags
  • Suggestions by AI assist
  • Paid social reporting for Facebook, Instagram, X and LinkedIn

Advanced

399

/user

Per month

Features included:

  • Message Spike Alerts for increased message activity
  • Chatbots with automation tools
  • Sentiment in the Smart Inbox and Reviews
  • Rule builder for automated actions
  • Automated link tracking
  • CSAT and NPS surveys
  • Scheduled report delivery
  • Organize tags

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • White glove onboarding
  • Tailored implementation and onboarding to get teams up and running quickly
  • Professional consulting services
  • Priority Customer Support
  • SSO Security

User opinions about Sprout Social price and value

Value for money rating:

To see what individual users think of Sprout Social's price and value, check out the review snippets below.

“Super easy to use - our marketing team is able to publish quality content into Sprout, and I can easily spread it to my network with the click of a button - super cool way to generate engagement.”
Verified reviewer profile picture

Mikey B.

Talent Acquisition

“It prevents me from having to log in and out of separate accounts just to respond to comments or DMs.”
TG

Tim G.

Customer Service Executive

Sprout Social integrations (29)

Integrations rated by users

We looked at 606 user reviews to identify which products are mentioned as Sprout Social integrations and how users feel about them.

Instagram logo
Instagram

Integration rating: 4.7 (13)

Integration rating: 4.3 (9)

The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and

Verified reviewer profile picture

Shelby D.

Digital Marketing Specialist

Twitter/X logo
Twitter/X

Integration rating: 4.3 (7)

Integration rating: 3.5 (4)

To know, how many people actually visited my website, and how are my Google ads performing.

MS

Muskan S.

Fouder

Integration rating: 4.3 (3)

Canva logo
Canva

Integration rating: 5.0 (2)

Artwork for final productions

RS

Rick S.

Podcast Host

Sprout Social customer support

What do users say about Sprout Social customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Sprout Social customer support.

Widely noted by reviewers, Sprout Social's customer support is responsive, friendly, and quick to resolve issues.

A significant portion of users appreciate the ease of contacting support through various channels, including chat and phone.

Broad user base values the helpful resources, ongoing education, and knowledgeable support staff available.

A small group of reviewers report slow response times, lack of follow-through, and difficulty reaching knowledgeable support staff.

Support options

Knowledge base
Chat
Email/help desk
Phone support
24/7 (live rep)

Training options

Live online
Videos
Webinars
In person
Documentation

To see what individual users say about Sprout Social's customer support, check out the review snippets below.

“Outdated provider with cut back support staff but charging more for less.”

KJ

Karen J.

Marketing Manager

Sprout Social FAQs

Q. What is Sprout Social used for?

Sprout Social is your new home for social media management, with all the tools you need in one powerful package. Sprout Social emphasizes the four components of social media effectiveness; Monitoring, Engagement, Measurement and Growth. Engagement - The new Engagement Report provides insight on team interactions (Premium Plan only). Expose trends in social engagement by day & time and see how you stack up against profiles with similar message volume. Publishing - Drafts feature in Sprout helps you capture your thoughts for future social publishing. Sprout's shared Team Content Calendar gives you a comprehensive view of scheduled messages across your entire team Monitoring- Sprout's Smart Inbox is the ultimate social media monitoring feature; it combines every message, alert and action from all your profiles into a single, filterable stream. Analytics - Sprout combines profile-level, group and roll-up analytics reports to get a high or low level look at performance. You can report on your social profiles in the way that makes sense to your business. Collaboration - Route messages to appropriate departments and see who is available to respond on the spot. Never duplicate efforts when responding to a customer with our real-time collaboration features. CRM - Sprout gives you immediate access to conversation history every time you hit reply, so you can respond quickly and personally. History is accessible throughout the app—click on an avatar to see all past interactions. HelpDesk - Turn social media conversations into customer service tickets and easily capture your customers' queries with just one click. Let your customer use the social channel they prefer, while your support efforts can stay in your existing help desk platform. Mobile - Schedule and publish messages, view and manage your feeds, perform keyword searches, view contact history, check sent message stats and more—anytime, anywhere.

These products have better value for money

Related categories