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Sprout Social
5
322
4
217
3
48
2
6
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Media Management Software for Business
Table of Contents



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Sprout Social - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Sprout Social overview
Based on 606 verified user reviews
What is Sprout Social?
Sprout Social is a social media marketing program with key features that include post scheduling, automated publishing, reporting and analytics, content management, multi-account management, and more.
Who uses Sprout Social?
By industry, Sprout Social reviewers are most commonly professionals in marketing and advertising (28%). The most frequent use case cited is social media marketing (72% of reviewers).
What do users say about Sprout Social pricing?
Some reviewers find the free trial without a credit card helpful, and they appreciate robust features for larger organizations. However, many reviewers feel pricing is high, and they say essential features are locked behind costly plans.
What are the most popular integrations for Sprout Social?
The Sprout Social integration most frequently cited by reviewers is Instagram, a social networking product rated 4.5 out of 5 for its integration with Sprout Social.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Data Reporting
Content Publishing
Account Management
Agency Use
Account connection frustrations
Sprout Social’s user interface
Sprout Social pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Sprout Social?
Sprout Social is a social media marketing program with key features that include post scheduling, automated publishing, reporting and analytics, content management, multi-account management, and more.
Select to learn more
Who uses Sprout Social?
Based on 606 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Sprout Social's key features
GetApp's analysis of 43 verified user reviews collected between September 2021 and September 2024 identifies Sprout Social's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Sprout Social's post scheduling capabilities for its efficiency and time-saving benefits. They find it particularly valuable for managing multiple social media profiles and scheduling content in advance, which allows them to focus on community engagement. Users report that the capability helps in targeting different audiences at optimal times, enhancing engagement. They also highlight the ease of use and the ability to submit posts for review by team members. However, some users mention occasional issues with account unlinking and failed posts. Of the 31 Sprout Social users who gave detailed accounts of their use of Post Scheduling, 100% rated this feature as important or highly important.
Laura H.
Graphic Designer

Megan G.
Chief Marketing Officer

Yige S.
Customer Acquisition Analyst

Ri¿ards ¿.
Digital Marketing Specialist
Reviewers indicate that Sprout Social's automated publishing is a favorite aspect due to its simplicity and time-saving benefits. They appreciate being able to schedule posts across multiple channels from one platform, allowing them to focus on other business tasks. Users report that once scheduled, posts are published reliably, reducing the need for constant monitoring. However, some users have experienced issues with posts not going live as scheduled, which can be problematic for managing multiple accounts. Of the 22 Sprout Social users who gave detailed accounts of their use of Automated Publishing, 100% rated this feature as important or highly important.
Reviewers highlight Sprout Social's comprehensive reporting and analytics capabilities as a valuable aspect. They appreciate the in-depth reports, including monthly, quarterly, and yearly metrics, which help in monitoring campaign performance and making informed decisions. Users find the customizable dashboards and template reports useful for visualizing data and creating strategies. They also mention the ease of generating and downloading reports for clients. Some users feel the analytics section could offer easier recommendations. Of the 17 Sprout Social users who gave detailed accounts of their use of Reporting/Analytics, 100% rated this feature as important or highly important.
Reviewers find Sprout Social's multi-account management helpful for efficiently handling multiple social media accounts. They appreciate the ability to manage various clients and platforms from one dashboard, saving time and improving organization. Users report that it simplifies posting content across different channels and allows for role allocation within teams. They also highlight the convenience of managing cross-platform inboxes and notifications. However, some users mention the cost of adding extra accounts as a downside. Of the 20 Sprout Social users who gave detailed accounts of their use of Multi-Account Management, 95% rated this feature as important or highly important.
All Sprout Social features
Features rating:
Sprout Social alternatives
Sprout Social pricing
Pricing plans
Pricing details:
User opinions about Sprout Social price and value
Value for money rating:
To see what individual users think of Sprout Social's price and value, check out the review snippets below.

Mikey B.
Talent Acquisition
Tim G.
Customer Service Executive
Sprout Social integrations (29)
Integrations rated by users
We looked at 606 user reviews to identify which products are mentioned as Sprout Social integrations and how users feel about them.
Integration rating: 4.7 (13)
Integration rating: 4.3 (9)
“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”

Shelby D.
Digital Marketing Specialist
Integration rating: 4.3 (7)
Integration rating: 3.5 (4)
“To know, how many people actually visited my website, and how are my Google ads performing.”
Muskan S.
Fouder
Integration rating: 4.3 (3)
Integration rating: 5.0 (2)
“Artwork for final productions”
Rick S.
Podcast Host
Sprout Social customer support
What do users say about Sprout Social customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Sprout Social customer support.
Widely noted by reviewers, Sprout Social's customer support is responsive, friendly, and quick to resolve issues.
A significant portion of users appreciate the ease of contacting support through various channels, including chat and phone.
Broad user base values the helpful resources, ongoing education, and knowledgeable support staff available.
A small group of reviewers report slow response times, lack of follow-through, and difficulty reaching knowledgeable support staff.
Support options
Training options
To see what individual users say about Sprout Social's customer support, check out the review snippets below.
“Outdated provider with cut back support staff but charging more for less.”
Karen J.
Marketing Manager
Sprout Social FAQs
Sprout Social is your new home for social media management, with all the tools you need in one powerful package. Sprout Social emphasizes the four components of social media effectiveness; Monitoring, Engagement, Measurement and Growth. Engagement - The new Engagement Report provides insight on team interactions (Premium Plan only). Expose trends in social engagement by day & time and see how you stack up against profiles with similar message volume. Publishing - Drafts feature in Sprout helps you capture your thoughts for future social publishing. Sprout's shared Team Content Calendar gives you a comprehensive view of scheduled messages across your entire team Monitoring- Sprout's Smart Inbox is the ultimate social media monitoring feature; it combines every message, alert and action from all your profiles into a single, filterable stream. Analytics - Sprout combines profile-level, group and roll-up analytics reports to get a high or low level look at performance. You can report on your social profiles in the way that makes sense to your business. Collaboration - Route messages to appropriate departments and see who is available to respond on the spot. Never duplicate efforts when responding to a customer with our real-time collaboration features. CRM - Sprout gives you immediate access to conversation history every time you hit reply, so you can respond quickly and personally. History is accessible throughout the app—click on an avatar to see all past interactions. HelpDesk - Turn social media conversations into customer service tickets and easily capture your customers' queries with just one click. Let your customer use the social channel they prefer, while your support efforts can stay in your existing help desk platform. Mobile - Schedule and publish messages, view and manage your feeds, perform keyword searches, view contact history, check sent message stats and more—anytime, anywhere.
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