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Remote Support Software

Last updated: April 2026

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145 software options

JumpCloud Directory Platform logo

A cloud directory platform for secure access to resources

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JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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ManageEngine Remote Access Plus logo

Enterprise remote support solution for system administrators

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ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

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NinjaOne logo

Unified endpoint management & IT automation platform

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NinjaOne’s unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools.

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InvGate Service Management logo

Web-based IT service desk software

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InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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ScreenConnect logo

Remote meeting platform for resolving customers' queries

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Fully functional remote support. ScreenConnect gives you the ability to remotely view & control devices from anywhere there is an Internet connection.

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FixMe.IT logo

Remote Support Software That Always Works

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Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.

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Atera logo

Cloud and mobile-based IT management platform with AI

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Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today.

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Splashtop logo

Remote access and remote support for specific use-cases.

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Splashtop reshapes IT management: SOS for rapid remote assistance, Remote Support for unattended device access, and Enterprise for scalable operations. Efficient tools addressing IT's dynamic needs with secure, top-tier remote capabilities.

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ISL Light logo

Remote support software & unattended remote access

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Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast.

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AR Genie logo

Virtual assistance software for resolving technical issues

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AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Thinfinity Remote Workspace logo

Enable remote access to ALL your apps, desktops, and files.

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Thinfinity Workspace unifies Zero Trust Network Access (ZTNA), VDI, DaaS, and RPAM for secure, scalable IT management. Supporting Azure, AWS, GCP, IONOS, VMware, Hyper-V, and Proxmox, it leverages Infrastructure as Code (IaC) to automate provisioning and scale across cloud and on-premise environmen

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Serv-U Managed File Transfer Server logo

Remote support software

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Serv-U Managed File Transfer Server is a remote support solution designed to help businesses transfer files subject to privacy and security regulations. Key features include ad hoc file-sharing, centralized web-based console, and support for FIPS 140-2 validated cryptography.

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Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Fullview logo

The AI customer service agent that sees, guides and acts

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Solve customer issues faster with Fullview. Replay what your customers did before submitting a support request, access their journey in seconds via console data and even start live cobrowsing sessions when needed.

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247connect logo

Remote desktop software for user support & troubleshooting

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247connect is remote desktop software enabling secure, reliable connections for user support and device troubleshooting from any location. It offers drag-and-drop file transfer, real-time chat, PowerShell access, and hardware inventory tools, allowing operators to manage multiple connections simultaneously. Built on zero-trust security, it features easy setup and a user-friendly interface, ideal for IT teams handling on-demand and managed devices.

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Remotely logo

Remote support and access management platform

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Remotely is a remote access, monitoring and support management software, which helps businesses connect to remote devices, share screens, transfer files, and fix errors. The antivirus and malware protection functionality lets users receive notifications for hack attempts, errors or issues.

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OpenTouch Enterprise Cloud logo

Voice & unified communications for SMBs

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A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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WebConnect logo

Remote desktop solution for secure access

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Your remote work solution. WebConnect brings the advantages of the cloud into the company network. Now you can work with a remote desktop as if you were at the office.

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Secure Remote Worker logo

Secure Endpoints for Remote & In-Office Environments

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Secure Remote Worker addresses the challenges faced by BPOs & Contact Centers enabling them to create a secure and compliant remote working environment that allows them to scale faster.

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AIVITEX logo

Comprehensive digital service management platform

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AIVITEX is a remote visual support and assistance platform powered by AR technology. It enables companies to offer digital services and remote support to their customers, helping them overcome skills shortages, reduce CO2 emissions, and stay competitive in the market. AIVITEX features include white-label branding, customizable forms, documentation capabilities, and photo/video functions to enhance the remote customer experience.

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IrisCX logo

Personalizing visual customer experience

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IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

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Clonadesk logo

Don't leave the desk, Use ClonaDesk!

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Secure, Reliable Screen Sharing for Seamless Customer Support, Anywhere.

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