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Microsoft SharePoint Logo

Collaboration & content management platform

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Microsoft SharePoint - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Microsoft SharePoint overview

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Based on 5421 verified user reviews

What is Microsoft SharePoint?

Microsoft SharePoint is a document management tool with key features that include file sharing, document management, data synchronization, access controls, collaboration tools, content management, and more.

Who uses Microsoft SharePoint?

Reviews for Microsoft SharePoint come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Computer Software (7%), and Hospital & Health Care (4%). The most frequent use case for SharePoint cited by reviewers is document management (73% of reviewers).

What do users say about Microsoft SharePoint pricing?

Some reviewers find value in SharePoint being bundled with Microsoft 365, and users appreciate cost savings from integration with other Microsoft products. However, some users report high implementation costs, complex licensing, and expensive setup for smaller organizations.

What are the most popular integrations for Microsoft SharePoint?

The Microsoft SharePoint integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.7 out of 5 for its integration with Microsoft SharePoint), OneDrive (a cloud storage product, 4.6), and Microsoft Excel (a spreadsheet product, 4.7).

Starting price

5per user /
per month

Pros & Cons

Security and Access Control

Document Sharing

Site Creation

Unreliable file syncing

Ineffective document search

High cost and complexity

Microsoft SharePoint’s user interface

Ease of use rating:

Microsoft SharePoint pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(123)
3-4(2,517)
5(2,781)

What do users say about Microsoft SharePoint?

Microsoft SharePoint is a document management tool with key features that include file sharing, document management, data synchronization, access controls, collaboration tools, content management, and more.

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Who uses Microsoft SharePoint?

Based on 5,421 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Non-Profit Organization Management
Education Management
Information Technology and Services
Construction
Others

Use cases

Document Management
File Sharing
Collaboration
Content Collaboration
Content Management

Microsoft SharePoint's key features

GetApp's analysis of 705 verified user reviews collected between July 2021 and September 2024 identifies Microsoft SharePoint's most critical features and summarizes user sentiment about those features.

File sharing

Users report that Microsoft SharePoint's file sharing capabilities are robust and versatile, allowing easy sharing within and outside the organization. They highlight the ability to set different permissions, such as view-only or edit, which enhances collaboration. Reviewers appreciate the real-time editing and seamless access to large files that cannot be shared via email. They also value the intuitive interface and the ability to share files securely with external stakeholders, even without a Microsoft account. Of the 421 Microsoft SharePoint users who gave detailed accounts of their use of File Sharing, 99% rated this feature as important or highly important.


Document management

Reviewers indicate that Microsoft SharePoint's document management capabilities are highly effective for organizing and tracking documents. They find the version control capability valuable for maintaining document integrity and avoiding multiple versions. Users appreciate the ease of sharing and collaborating on documents, as well as the integration with other Microsoft Office applications. They also highlight the ability to set up document repositories and manage access permissions, which enhances security and efficiency. Of the 265 Microsoft SharePoint users who gave detailed accounts of their use of Document Management, 98% rated this feature as important or highly important.

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“SharePoint is a great tool to use because it has such a wide capability of things that it can do Such as document management, note taking and text editing, and file management.”
CG

Carly G.

Curriculum Designer and Trainer II

“Reduces the stress of losing documents, ability to expand, and the ability to restore any lost documents with ease.”
Verified reviewer profile picture

Tom A.

IT Manager


Data synchronization

Users report that Microsoft SharePoint's data synchronization feature ensures consistency across multiple devices and platforms. They appreciate the real-time updates and the ability to work offline with automatic synchronization when reconnected. Reviewers find this capability enhances productivity, especially for remote and mobile workers. However, some users mention occasional sync delays and performance issues with the OneDrive desktop client, indicating room for improvement in this area. Of the 156 Microsoft SharePoint users who gave detailed accounts of their use of Data Synchronization, 96% rated this feature as important or highly important.


Access controls/permissions

Reviewers feel that Microsoft SharePoint's access controls and permissions are flexible and granular, allowing precise management of who can view, edit, or share documents. They highlight the ability to set different permission levels for various users and groups, which enhances security and collaboration. Users appreciate the ease of adding and removing access, as well as the ability to control permissions for external users. Some mention the complexity of setting up permissions for non-IT users. Of the 343 Microsoft SharePoint users who gave detailed accounts of their use of Access Controls/Permissions, 95% rated this feature as important or highly important.


Collaboration tools

Users report that Microsoft SharePoint's collaboration tools are essential for team projects, allowing real-time co-authoring and seamless integration with Microsoft Teams and Outlook. They appreciate the ability to track changes, manage tasks, and share documents within a centralized platform. Reviewers find these tools enhance productivity and communication, especially for remote teams. They also value the options for setting up quick links, calendars, and events to keep everyone on the same page. Of the 311 Microsoft SharePoint users who gave detailed accounts of their use of Collaboration Tools, 93% rated this feature as important or highly important.


Content management

Reviewers indicate that Microsoft SharePoint's content management capabilities are comprehensive and user-friendly. They appreciate the ability to store, organize, and retrieve various types of content, including documents, images, and videos. Users highlight the ease of creating and managing content with capabilities like version control and metadata tagging. They also value the integration with other Microsoft applications and the ability to set access permissions, which improves security and collaboration. Of the 197 Microsoft SharePoint users who gave detailed accounts of their use of Content Management, 91% rated this feature as important or highly important.


All Microsoft SharePoint features

Features rating:

Activity tracking
Alerts/Notifications
Annotations
API
Approval process control
Audit trail
Authentication
Blogs
Business process automation
Calendar management
Chat/Messaging
Commenting/Notes
Communication management
Contact management
Content creation
Content library
Content publishing options
Customizable forms
Customizable templates
Data visualization
Discussions/Forums
Document editing
Document review
Document templates
Drag & drop
Email management
Encryption
File management
File transfer
Forms management
Full text search
Knowledge base management
@mentions
Messaging
Mobile access
Office suite
Private network
Productivity tools
Project management
Real time editing
Search/Filter
Secure data storage
Self service portal
Task management
Team collaboration
Text editing
Third-Party integrations
User interface
Version control
Video support
Widgets
Wiki
Workflow management

Microsoft SharePoint alternatives

Microsoft SharePoint logo

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5

/user

Per month

Free trial
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Google Drive logo

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7

/user

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Google Docs logo

Starting from

6

/user

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Free version
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Customer Support

Starting from

7

/user

Per month

Free trial
Free version
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Customer Support

Microsoft SharePoint pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

SharePoint (Plan 1)

5

/user

Per month

Features included:

  • Secure File Sharing
  • Co-Authoring
  • Content Management
  • Document Libraries
  • Document Versioning
  • Access Control
  • Troubleshooting
  • Mobile App

Microsoft 365 Business Standard

12.5

/user

Per month

Features included:

  • Browser, Mobile, Desktop apps
  • Microsoft Teams Calling
  • Attendee Registration
  • Easily Host Webinars
  • Reporting Tools
  • Video Editing
  • Collaborative Workspace
  • Custom Business Email

User opinions about Microsoft SharePoint price and value

Value for money rating:

To see what individual users think of Microsoft SharePoint's price and value, check out the review snippets below.

“Its tight integration with Microsoft 365—especially Teams, OneDrive, and Outlook—means files stay synced, version control is automatic, and people can co‑author without worrying about duplicates or lost changes.”
LB

Lucas B.

IT Service Desk Analyst

“With almost endless ways to customize your sites you can do so many cool things with Sharepoint - from creating a Teams group where you keep your files and chat with colleagues to creating a whole Intranet web for your organization.”
YK

Yurii K.

Technical Support Specialist

Microsoft SharePoint integrations (13)

Integrations rated by users

We looked at 5,421 user reviews to identify which products are mentioned as Microsoft SharePoint integrations and how users feel about them.

Integration rating: 4.7 (285)

Integration rating: 4.6 (235)

Integration rating: 4.7 (171)

Integration rating: 4.7 (128)

Integration rating: 4.7 (43)

Integration rating: 4.7 (42)

Microsoft SharePoint customer support

What do users say about Microsoft SharePoint customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Microsoft SharePoint customer support.

Multiple users highlight 24/7 availability of Microsoft SharePoint support via phone and online channels.

A number of users mention support staff are helpful, responsive, and resolve issues quickly when contacted.

A few users report slow response times and difficulty getting clear solutions from customer service.

Certain users find support for advanced features lacking and struggle to get effective help for complex issues.

Support options

Faqs/forum
Phone support
24/7 (live rep)
Email/help desk
Chat
Knowledge base

Training options

Videos

To see what individual users say about Microsoft SharePoint's customer support, check out the review snippets below.

“I entered a ticket 4 months ago about a feature not working in our environment, and the customer reps have been routing my ticket here and there without providing any insights why the feature did not work while all the configuration has been done.”

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Chieh-Yi C.

Programmer

Microsoft SharePoint FAQs

Q. What is Microsoft SharePoint used for?

SharePoint is a web application platform that offers a set of tools to provide intranet portals, document and file management, collaboration and social networks. As an enterprise information portal, SharePoint allows users to create a centralized, password protected space for document sharing. Organizations use SharePoint to create websites. It can be used to store, organize, share & access information from almost any device; all that's needed is a web browser. Previously an internal content management product, Microsoft SharePoint now features web content management capabilities for the management of external website content. Designed to enhance user-productivity, SharePoint supports features such as notifications and approvals, plus lists and libraries. Deep integration with Office allows users to start co-authoring a document on one device and finish co-authoring it on another. Users can then can select from a variety of tools to annotate, highlight, and comment on it. Find any file quickly with powerful search and discovery tools, and then get intelligent insights about it, such as how many people viewed or shared it. SharePoint powers sharing and collaboration on the intranet. Users can broadcast their message and drive communications or share resources and news with their teams and organization, as well as build sites and portals that engage people, connecting them to expertise, content, actionable insights and collective knowledge. Drive organizational efficiency by sharing applications that streamline processes, and build communities of interest or practice.

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