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Pipeline CRM Logo

A Sales CRM Built by Salespeople for Salespeople

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Pipeline CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Pipeline CRM overview

Based on 621 verified user reviews

What is Pipeline CRM?

Reviews for Pipeline CRM come from a wide variety of industries, including construction (9% of reviewers), computer software (7%), and financial services (6%). The most frequent use case for Pipeline CRM cited by reviewers is CRM (67% of reviewers).

What do users say about Pipeline CRM pricing?

Most users consider Pipeline CRM to deliver strong value for money, citing affordability and flexible pricing. Reviewers appreciate essential features at a lower cost, though some users report pricing challenges for startups and fewer advanced options.

Starting price

29per user /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Ease of Use

Customization

Updates and Data Sync

Call and Deal Information

Data Management

Pipeline CRM’s user interface

Ease of use rating:

Pipeline CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(14)
3-4(298)
5(309)

What do users say about Pipeline CRM?

Reviews for Pipeline CRM come from a wide variety of industries, including construction (9% of reviewers), computer software (7%), and financial services (6%). The most frequent use case for Pipeline CRM cited by reviewers is CRM (67% of reviewers).

Select to learn more


Who uses Pipeline CRM?

Based on 621 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Computer Software
Automotive
Information Technology and Services
Others

Use cases

Lead Management
CRM
Sales Tracking
Contact Management

Pipeline CRM's key features

Most critical features, based on insights from Pipeline CRM users:

Sales pipeline management
Reporting/Analytics
Task management
Email management
Workflow management
Segmentation

All Pipeline CRM features

Features rating:

Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
Alerts/Notifications
API
Appointment scheduling
Assignment management
Calendar management
Calendar/Reminder system
Calendar sync
Call logging
Campaign management
Collaboration tools
Commenting/Notes
Contact database
Contact management
Content management
Contract/License management
CRM
Customer database
Customer segmentation
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Deal management
Document management
Document storage
Drag & drop
Email management
Email marketing
Email sequences
Email templates
Email tracking
Engagement tracking
Event triggered actions
Field sales management
File sharing
Forecasting
For sales teams/organizations
Goal management
Goal setting/tracking
Interaction tracking
Internal chat integration
Kanban board
Lead assignment
Lead capture
Lead distribution
Leaderboards
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead segmentation
List management
Live chat
Marketing automation
Mobile access
Mobile app
Opportunity management
Performance management
Performance metrics
Pipeline management
Pipeline reports
Process/Workflow automation
Prospecting tools
Real-Time data
Real-Time reporting
Referral tracking
Reminders
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Sales activity management
Sales forecasting
Sales onboarding & training
Sales pipeline management
Sales reports
Sales trend analysis
Search/Filter
Segmentation
Shared contacts
Source Tracking
Task management
Template management
Territory management
Third-Party integrations
Workflow management

Pipeline CRM alternatives

Pipeline CRM logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HubSpot CRM logo
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20

/user

Per month

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Value for Money
Customer Support
Salesforce Sales Cloud logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho CRM logo
visit website

Starting from

14

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Pipeline CRM pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Start

29

/user

Per month

Features included:

  • Automations
  • & Companies
  • Contacts
  • Custom Deal Stages
  • Deals
  • Excel or Another CRM
  • Import/Export Data With
  • Leading Mobile App
  • Reports/Dashboards
  • Unlimited Custom
  • Unlimited File Storage
  • Unlimited Leads

Develop

39

/user

Per month

Features included:

  • Customer Management
  • Customize Revenue Types
  • Deadlines
  • Includes All Features From the Start Plan + Multiple Sales Pipeline
  • Manage Milestones
  • Supershare to Collaborate Easier and Close Deals Faster
  • Track Account Health
  • & Tracking Status

Grow

59

/user

Per month

Features included:

  • Email Campaigns
  • Hindsight Analysis
  • Includes All Features From the Start and Develop Plan + Targeted
  • Multi-Currency Reports. Performance Pulse
  • Personalized
  • Sales Intelligence
  • Task Automation

User opinions about Pipeline CRM price and value

Value for money rating:

To see what individual users think of Pipeline CRM's price and value, check out the review snippets below.

“I was assured that I was being placed with an expert who answered my questions and help me customize my Pipeline CRM to meet my needs.”
CJ

Chris J.

Owner

“I noticed that the folks in England were able to figure it out in minutes because they cared enough to listen and he didn't do that even with his 30 consultation.”
CJ

Chris J.

Owner

Pipeline CRM integrations (41)

Integrations rated by users

We looked at 621 user reviews to identify which products are mentioned as Pipeline CRM integrations and how users feel about them.

Integration rating: 5.0 (2)

For client signatures, ie: eFile forms and engagement letters.

JR

Jennifer R.

Office Manager

Integration rating: 3.5 (2)

Love my google calendar

Verified reviewer profile picture

Stacey S.

Onwer

Gmail logo
Gmail

Integration rating: 4.0 (1)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

Pipeline CRM customer support

What do users say about Pipeline CRM customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Pipeline CRM customer support.

Widely noted by reviewers, Pipeline CRM's support team is highly responsive, knowledgeable, and resolves issues quickly.

A fair number of users appreciate the multiple contact options, including chat and phone, with real people answering promptly.

A subset of reviewers value the thorough onboarding, helpful resources, and personalized assistance for setup and troubleshooting.

A limited number of users report inconsistent support quality, with delays, ticketing confusion, and limited international coverage.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
24/7 (live rep)

Training options

Webinars
Videos
Documentation
Live online

To see what individual users say about Pipeline CRM's customer support, check out the review snippets below.

“I love the way Pipeline CRM has a robust collection of features that make my everyday customer management so easy, no headaches.”

Verified reviewer profile picture

Rono K.

Web Developer

“Their support was good and they keep trying to evolve the product which is good. ”

MB

Mark B.

VP

“Without a recurring subscription fee, they have no motivation to help their current customers.”

CH

Chris H.

Marketing Consultant

Pipeline CRM FAQs

Q. What is Pipeline CRM used for?

What is Pipeline CRM? Pipeline CRM is a sales-first customer relationship management (CRM) solution designed to help small to mid-sized businesses streamline sales workflows, automate tasks, and close deals faster. With an intuitive interface and powerful automation, Pipeline CRM eliminates manual data entry, so sales teams can focus on selling—not administrative work. Our customizable sales pipeline provides real-time insights, allowing teams to track leads, monitor deal progress, and optimize their sales strategy. With features like the AI-powered Email Assistant, Smart Agenda, and built-in marketing automation, Pipeline CRM simplifies sales management while maximizing efficiency and revenue growth. Trusted by 9,000+ users in 60+ countries, Pipeline CRM is built to help sales teams work smarter, move deals through the pipeline effortlessly Get started with a 14-day free trial today and experience a CRM that your sales team will actually use!

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