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Odoo  Logo

All-in-one open-source business software

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Odoo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Odoo overview

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Based on 1299 verified user reviews

What is Odoo ?

Odoo is a CRM solution offering key features such as billing and invoicing, inventory management, and sales pipeline management, among others.

Who uses Odoo ?

Reviews for Odoo come from a wide variety of industries, including information technology and services (12% of reviewers), computer software (9%), and retail (5%). The most frequent use case for Odoo cited by reviewers is CRM (35% of reviewers).

What do users say about Odoo pricing?

Reviewers indicate that Odoo’s free Community version is valuable for small businesses, and some users report the open-source customization as a cost-saving advantage. However, some reviewers feel costs escalate quickly with more modules, users, or advanced features.

Starting price

31.1per user /
per month

Alternatives

with better value for money


Pros & Cons

Accounting Management

Invoicing

Customization

Bugs and Issues

Payment

Challenging updates and upgrades

Odoo ’s user interface

Ease of use rating:

Odoo pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(117)
3-4(490)
5(692)

What do users say about Odoo ?

Odoo is a CRM solution offering key features such as billing and invoicing, inventory management, and sales pipeline management, among others.

Select to learn more


Who uses Odoo ?

Based on 1,299 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Retail
Marketing and Advertising
Financial Services
Others

Use cases

Accounting
CRM
Billing and Invoicing
Enterprise Resource Planning
Inventory Management

Odoo 's key features

GetApp's analysis of 118 verified user reviews collected between July 2021 and October 2024 identifies Odoo's most critical features and summarizes user sentiment about those features.

Billing & invoicing

Reviewers appreciate Odoo's Billing & Invoicing capabilities for their efficiency and flexibility. They highlight the support for multiple currencies, partial payments, and automated reminders, which improve cash flow and reduce administrative tasks. Users report that automated invoicing reduces manual errors and ensures timely billing. They find the e-invoicing functionality excellent and the ability to customize and edit invoices valuable. However, some users mention challenges with integration, particularly with Stripe, and note that it lacks adaptation to specific accounting systems like Romania's. Of the 20 Odoo users who gave detailed accounts of their use of Billing & Invoicing, 90% rated this feature as important or highly important.


Inventory management

Users report that Odoo's Inventory Management is comprehensive and practical for tracking inventory, managing stock levels, and forecasting quantities. They appreciate its ability to handle complex setups, including multiple warehouses and locations, and its integration with databases. Reviewers indicate that it supports detailed inventory analysis and helps in making informed business decisions. However, some users find it overly complex for small quantities and note difficulties with large inventories exceeding 20k items. They also mention occasional issues with accuracy and terminology. Of the 27 Odoo users who gave detailed accounts of their use of Inventory Management, 89% rated this feature as important or highly important.

See related user reviews

“Odoo’s biggest strength is its modular design...you can pick and choose what apps you need (CRM, inventory, accounting, project management, e-commerce, HR, etc.) and grow by adding more later.”
RP

Ryan P.

Lead Designer

“Odoo delivers CRM, e-commerce, accounting, inventory, project management, website builder, and more in a unified platform for one subscription plan.”
RS

Ruby S.

Content Creator

“It has a bunch of different apps that you can add depending on what your business needs. Whether it’s for CRM, accounting, inventory, or project management, Odoo has something for almost everything. Plus, since it’s open-source, you can customise it to fit exactly what you want.”
DB

Daniella B.

Technical Assistant

“Now all of our payroll to inventory valuation is centralized, enabling us to be scalable and lower overhead costs.”
CT

Connor T.

Financial Operations Manager


All Odoo features

Features rating:

360 degree feedback
Access controls/permissions
Accounting
Accounting integration
Accounts payable
Accounts receivable
ACH payment processing
Activity dashboard
Activity tracking
Agile methodologies
Aging tracking
Alerts/Escalation
Alerts/Notifications
API
Applicant tracking
Approval process control
Approval workflow
Asset lifecycle management
Asset tracking
Attendee management
Audit management
Audit trail
Automated quoting
Automated routing
Automated scheduling
Automatic billing
Autoresponders
Backorder management
Bank reconciliation
Bar chart
Barcode recognition
Barcode/Ticket scanning
Barcoding/RFID
Batch processing
Benefits management
Bid management
Billing portal
Bill of Material Analysis
Bills of material
BOM creation
Budgeting/Forecasting
Budget management
Buy side (suppliers)
Calendar management
Calendar/Reminder system
Calendar sync
Campaign management
Cancellation management
Capacity planning
Cash management
Catalog management
Change management
Check-in/Check-out
Check writing
Client management
Client portal
CMS integration
Collaboration tools
Color codes/icons
Commenting/Notes
Compatibility testing
Compensation management
Completion tracking
Compliance management
Configurable workflow
Contact database
Contact management
Content management
Contingency billing
Contract drafting
Contract/License management
Cost-to-Completion tracking
Cost tracking
Credit card processing
CRM
Custom development
Customer database
Customer history
Customer portal
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable invoices
Customizable templates
Dashboard
Data extraction
Data import/export
Data modeling
Data synchronization
Data visualization
Debugging
Delivery management
Delivery tracking
Demand forecasting
Deployment management
Design management
Digital signature
Discount management
Dispatch management
Distribution management
Document coding & control
Document management
Document storage
Document templates
Drag & drop
Duplicate payment alert
eCommerce management
EDI
Electronic payments
Electronic signature
Email management
Email marketing
Email templates
Email tracking
Employee database
Employee management
Enrollments/Onboarding
Enterprise asset management
Equipment maintenance
Equipment tracking
Event scheduling
Expense tracking
Feedback management
File sharing
Financial management
Financial reporting
Fixed asset management
Fleet management
Food traceability
Forecasting
For insurance industry
For ipad devices
For metal fabrication
Forms management
For restaurants
For retail
For small businesses
For startups
Fuel management
Full text search
Fund accounting
Gamification
Gantt/Timeline view
General ledger
Gift card management
GPS
Graphical user interface
Historical reporting
Hourly billing
HR management
Idea management
Import/Export management
Income & balance sheet
Integrated business operations
Integrated development environment
Interaction tracking
Internal chat integration
Inventory auditing
Inventory control
Inventory optimization
Inventory replenishment
Inventory tracking
Invoice creation
Invoice history
Invoice management
Invoice processing
Issue management
Item management
Job management
Kanban board
Kitting
Knowledge base management
Knowledge management
Landing pages/web forms
Lead capture
Lead distribution
Lead generation

Odoo alternatives

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31.1

/user

Per month

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NetSuite logo
visit website

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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
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Customer Support

Odoo pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

31.1

/user

Per month

Features included:

  • All apps
  • Odoo Online

Custom

61

/user

Per month

Features included:

  • All apps
  • Odoo Studio
  • Multi-Company
  • External API

User opinions about Odoo price and value

Value for money rating:

To see what individual users think of Odoo 's price and value, check out the review snippets below.

“Odoo’s biggest strength is its modular design...you can pick and choose what apps you need (CRM, inventory, accounting, project management, e-commerce, HR, etc.) and grow by adding more later.”
RP

Ryan P.

Lead Designer

“I can access this system with my cell phone while sitting at the dentist office waiting. As we continue to expand into various countries and subsequently multiple currency accounts, odoo can manage them all. Since we transitioned away from quickbooks, the audit trail is much cleaner and the auditors can simply go through their process.”
ES

Eugene S.

Chief Product Officer and Co-Founder

Odoo integrations (14)

Integrations rated by users

We looked at 1,299 user reviews to identify which products are mentioned as Odoo integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 4.5 (15)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

PayPal logo
PayPal

Integration rating: 4.3 (13)

Yes, I integrated SuiteDash with PayPal for payments and with Zapier to connect a few external tools (email marketing and calendar sync). The PayPal integration handled invoices and subscriptions directly; Zapier filled gaps for apps that don’t have

Verified reviewer profile picture

Nagur B.

Marketing Consultant

Integration rating: 4.3 (12)

Integration rating: 4.8 (12)

Stripe logo
Stripe

Integration rating: 4.3 (10)

Integration rating: 4.8 (7)

The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and

Verified reviewer profile picture

Shelby D.

Digital Marketing Specialist

Odoo customer support

What do users say about Odoo customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Odoo customer support.

A fair number of users say Odoo's customer support is responsive, professional, and solves issues quickly, often within 48 hours.

Multiple users appreciate the helpfulness and availability of support, mentioning smooth ticket handling and guidance for beginners.

A fair number of users report slow or unresponsive customer support, with delays in resolving issues and inconsistent communication.

Multiple users mention limited support quality, lack of proper assistance, and difficulty accessing help, especially on lower-tier plans.

Support options

Knowledge base
Email/help desk
Chat
Faqs/forum
Phone support

Training options

Live online
Documentation
In person
Webinars
Videos

To see what individual users say about Odoo 's customer support, check out the review snippets below.

“Support is great even if you are in the free level Odoo support is there to help you!”

AM

Alfonso M.

CEO

“Customer service support is prompt and very helpful to solve my issues.”

ZH

Zakir H.

Marketing Head

“Customer support could be a bit slow at times, especially if you’re on one of the lower-tier plans, which is frustrating when you need help quickly.”

DB

Daniella B.

Technical Assistant

Odoo FAQs

Q. What is Odoo used for?

Odoo is a customizable, open source business applications suite that covers CRM, sales, ERP, project management, manufacturing, inventory, POS, accounting, and more. It works for companies of all sizes and budgets, and can be hosted in the cloud or on premise. Odoo Website lets users build custom sites with a drag and drop editor, including calls to action, blogs, and customer portals. Built in SEO tools handle optimization, redirects, schemas, sitemaps, and performance. The eCommerce app supports online sales with custom product pages and integrations for payments and shipping. Odoo CRM helps sales teams manage leads and opportunities, customize pipelines, track forecasts, and automate marketing campaigns. The Subscriptions app manages recurring billing and provides clear business insights. Odoo Accounting simplifies daily finances with bank sync, reconciliation, invoicing, expenses, and reports. Inventory tools help reduce stock levels while avoiding stock outs. Additional apps cover timesheets, purchasing, projects, documents, and helpdesk. Odoo also includes HR tools for recruitment, employees, leave, appraisals, and fleet management, along with communication, eSignature, marketing, manufacturing, and POS applications.

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