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Odoo
5
692
4
389
3
101
2
35
1
82
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Table of Contents



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Odoo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Odoo overview


Based on 1299 verified user reviews
What is Odoo ?
Odoo is a CRM solution offering key features such as billing and invoicing, inventory management, and sales pipeline management, among others.
Who uses Odoo ?
Reviews for Odoo come from a wide variety of industries, including information technology and services (12% of reviewers), computer software (9%), and retail (5%). The most frequent use case for Odoo cited by reviewers is CRM (35% of reviewers).
What do users say about Odoo pricing?
Reviewers indicate that Odoo’s free Community version is valuable for small businesses, and some users report the open-source customization as a cost-saving advantage. However, some reviewers feel costs escalate quickly with more modules, users, or advanced features.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Accounting Management
Invoicing
Customization
Bugs and Issues
Payment
Challenging updates and upgrades
Odoo ’s user interface
Odoo pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.0
Customer support
3.9
Reviews sentiment
What do users say about Odoo ?
Odoo is a CRM solution offering key features such as billing and invoicing, inventory management, and sales pipeline management, among others.
Select to learn more
Who uses Odoo ?
Based on 1,299 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Odoo 's key features
GetApp's analysis of 118 verified user reviews collected between July 2021 and October 2024 identifies Odoo's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Odoo's Billing & Invoicing capabilities for their efficiency and flexibility. They highlight the support for multiple currencies, partial payments, and automated reminders, which improve cash flow and reduce administrative tasks. Users report that automated invoicing reduces manual errors and ensures timely billing. They find the e-invoicing functionality excellent and the ability to customize and edit invoices valuable. However, some users mention challenges with integration, particularly with Stripe, and note that it lacks adaptation to specific accounting systems like Romania's. Of the 20 Odoo users who gave detailed accounts of their use of Billing & Invoicing, 90% rated this feature as important or highly important.
Users report that Odoo's Inventory Management is comprehensive and practical for tracking inventory, managing stock levels, and forecasting quantities. They appreciate its ability to handle complex setups, including multiple warehouses and locations, and its integration with databases. Reviewers indicate that it supports detailed inventory analysis and helps in making informed business decisions. However, some users find it overly complex for small quantities and note difficulties with large inventories exceeding 20k items. They also mention occasional issues with accuracy and terminology. Of the 27 Odoo users who gave detailed accounts of their use of Inventory Management, 89% rated this feature as important or highly important.
Ryan P.
Lead Designer
Ruby S.
Content Creator
Daniella B.
Technical Assistant
Connor T.
Financial Operations Manager
All Odoo features
Features rating:
Odoo alternatives
Odoo pricing
Pricing plans
Pricing details:
User opinions about Odoo price and value
Value for money rating:
To see what individual users think of Odoo 's price and value, check out the review snippets below.
Ryan P.
Lead Designer
Eugene S.
Chief Product Officer and Co-Founder
Odoo integrations (14)
Integrations rated by users
We looked at 1,299 user reviews to identify which products are mentioned as Odoo integrations and how users feel about them.
Integration rating: 4.5 (15)
“It makes it easy to schedule events with other Gmail users.”
Rylie P.
Communications Coordinator
Integration rating: 4.3 (13)
“Yes, I integrated SuiteDash with PayPal for payments and with Zapier to connect a few external tools (email marketing and calendar sync). The PayPal integration handled invoices and subscriptions directly; Zapier filled gaps for apps that don’t have”

Nagur B.
Marketing Consultant
Integration rating: 4.3 (12)
Integration rating: 4.8 (12)
Integration rating: 4.3 (10)
Integration rating: 4.8 (7)
“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”

Shelby D.
Digital Marketing Specialist
Odoo customer support
What do users say about Odoo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Odoo customer support.
A fair number of users say Odoo's customer support is responsive, professional, and solves issues quickly, often within 48 hours.
Multiple users appreciate the helpfulness and availability of support, mentioning smooth ticket handling and guidance for beginners.
A fair number of users report slow or unresponsive customer support, with delays in resolving issues and inconsistent communication.
Multiple users mention limited support quality, lack of proper assistance, and difficulty accessing help, especially on lower-tier plans.
Support options
Training options
To see what individual users say about Odoo 's customer support, check out the review snippets below.
“Support is great even if you are in the free level Odoo support is there to help you!”
Alfonso M.
CEO
“Customer service support is prompt and very helpful to solve my issues.”
Zakir H.
Marketing Head
“Customer support could be a bit slow at times, especially if you’re on one of the lower-tier plans, which is frustrating when you need help quickly.”
Daniella B.
Technical Assistant
Odoo FAQs
Odoo is a customizable, open source business applications suite that covers CRM, sales, ERP, project management, manufacturing, inventory, POS, accounting, and more. It works for companies of all sizes and budgets, and can be hosted in the cloud or on premise. Odoo Website lets users build custom sites with a drag and drop editor, including calls to action, blogs, and customer portals. Built in SEO tools handle optimization, redirects, schemas, sitemaps, and performance. The eCommerce app supports online sales with custom product pages and integrations for payments and shipping. Odoo CRM helps sales teams manage leads and opportunities, customize pipelines, track forecasts, and automate marketing campaigns. The Subscriptions app manages recurring billing and provides clear business insights. Odoo Accounting simplifies daily finances with bank sync, reconciliation, invoicing, expenses, and reports. Inventory tools help reduce stock levels while avoiding stock outs. Additional apps cover timesheets, purchasing, projects, documents, and helpdesk. Odoo also includes HR tools for recruitment, employees, leave, appraisals, and fleet management, along with communication, eSignature, marketing, manufacturing, and POS applications.
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