Pilera Software - 2026 Pricing, Features, Reviews & Alternatives

Pilera Software is a leading provider of property management and HOA software helping community and property managers increase work efficiency, improve customer service, and grow their business. Thousands of managers use Pilera to communicate with residents, collect online payments, streamline work orders, manage customer support, collaborate better with their boards, and increase resident satisfaction through a 24x7 mobile-responsive portal.

With Pilera’s a-la-carte pricing model, you can pick and choose the products your communities want to offer them the best customer service.

1) Communications - Automated phone, email, and text with language translation and resident preferences; dynamic location and people-based distribution groups; delivery analytics in real-time; company branding; and more.

2) Maintenance - Integrated work order and vendor management system. Process resident submitted work orders, assign to managers or vendors, collaborate internally, track every action to a ticket, and generate reports. Manage vendor information including certificates of insurance, contact information, and more.

3) Help Desk - Track all resident interactions at a unit or occupant level, troubleshoot resident issues in real-time and provide a searchable knowledge base for residents and internal staff.

4) Resident Portal - Enable residents to make online payments and access all important community information such as events, documents, messages, and unit information all in one platform.

5) Condo & Rental - Powerful data tracking to simplify your operations. Track leases, pets, vehicles, guests/contacts, and more.

6) Websites - Customizable mobile-friendly websites that are easy for your non-technical staff to maintain.