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Zoho Inventory
5
236
4
150
3
18
2
8
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Order and inventory management for growing businesses
Table of Contents
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Zoho Inventory - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zoho Inventory overview
Based on 415 verified user reviews
What is Zoho Inventory?
By industry, Zoho Inventory reviewers are most commonly professionals in retail (15%). The most frequent use case for Zoho Inventory cited by reviewers is inventory management (89% of reviewers).
What do users say about Zoho Inventory pricing?
Most users consider Zoho Inventory to offer good value for money, especially for startups, and they appreciate the free version and generous trials. Some users report that pricing can feel high when scaling or using advanced features.
Starting price
per month
Pros & Cons
Inventory Management
Order Management
Sales Tracking
Customization
Zoho Inventory’s user interface
Zoho Inventory pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Zoho Inventory?
By industry, Zoho Inventory reviewers are most commonly professionals in retail (15%). The most frequent use case for Zoho Inventory cited by reviewers is inventory management (89% of reviewers).
Select to learn more
Who uses Zoho Inventory?
Based on 415 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Zoho Inventory's key features
Most critical features, based on insights from Zoho Inventory users:
All Zoho Inventory features
Features rating:
Zoho Inventory alternatives
Zoho Inventory
Starting from
39
Per month
Sortly
Starting from
49
Per month
Fishbowl
Starting from
No pricing info
Restroworks Inventory Management
Starting from
200
/user
Per year
Zoho Inventory pricing
Pricing plans
Pricing details:
User opinions about Zoho Inventory price and value
Value for money rating:
Of 63 reviews that provide robust commentary on Zoho Inventory's price and value, mention it in a positive light.
Most users consider Zoho Inventory to offer good value for money, especially for startups and small businesses. They appreciate the availability of a free version and generous free trials, which allow them to explore the software’s features before committing financially. Most reviewers indicate that the free plan includes a robust set of functionalities, with only limits on the number of items or transactions, making it suitable for businesses just starting out. They say the paid plans are generally affordable and provide access to a wide range of features, with some users highlighting the competitive pricing compared to alternatives. Most users find the cost reasonable for the features offered, particularly when integrating with other Zoho business apps. Some reviewers feel the software’s flexibility and the ability to test out features without upfront costs are significant benefits. However, some users report that the pricing can feel high, especially for startups in certain regions or when scaling up to higher usage tiers. Some reviewers find the free version’s transaction limits restrictive and mention that the cost can increase when using multiple Zoho products or requiring advanced features. Some users say the value for money could be improved with more affordable plans or expanded free tier limits.
, and
Zoho Inventory integrations (42)
Integrations rated by users
We looked at 415 user reviews to identify which products are mentioned as Zoho Inventory integrations and how users feel about them.
Integration rating: 4.7 (9)
Integration rating: 4.8 (7)
“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”
Kartikeya G.
Property Manager
Integration rating: 4.0 (6)
Integration rating: 5.0 (3)
Integration rating: 2.5 (2)
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
“Easy integration across the platform”
Hana Ř.
Leader of Inventory
Integration rating: 5.0 (2)
“Aftership provides automatic shipment tracking. This saves me a lot of time.”
“Send post purchase emails on order status to reduce WISMO requests.”
David S.
President
Zoho Inventory customer support
What do users say about Zoho Inventory customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho Inventory customer support.
A number of users appreciate Zoho Inventory's fast, responsive, and 24/7 customer support across multiple channels.
Multiple users mention customer service staff are personable, patient, and quick to resolve issues.
A portion of users report slow response times, lack of expertise, and difficulty escalating issues to managers.
Certain users mention limited weekend support and inconsistent help during onboarding or technical problems.
Support options
Training options
To see what individual users say about Zoho Inventory's customer support, check out the review snippets below.
“Overall good product, great support via phone, user groups and chat.”
Murat K.
Consultant
“I don't dislike it at all, it has been correct in the operation providing a good service”
Caroline B.
Bachelor in Supply Chain Management
“Customer service is a bit slow and clunky”
Kamal M.
CEO
Zoho Inventory FAQs
Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go. Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers. The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.
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