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Simpro Logo

Simpro

Field service management software to streamline operations

Table of Contents

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Simpro - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Simpro overview

Based on 145 verified user reviews

What is Simpro?

By industry, Simpro reviewers are most commonly professionals in construction (34%). The most frequent use case for Simpro cited by reviewers is billing and invoicing (56% of reviewers).

What are the most popular integrations for Simpro?

The Simpro integration most frequently cited by reviewers is Xero, an accounting product rated 4.3 out of 5 for its integration with Simpro.

Starting price

Pros & Cons

Ease of Use

Invoice Invoicing

Staff Information

Customer Support

Talk Communication

Cancel Refund

Simpro’s user interface

Ease of use rating:
4.0
(145)

Simpro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(23)
3-4(52)
5(70)

What do users say about Simpro?

By industry, Simpro reviewers are most commonly professionals in construction (34%). The most frequent use case for Simpro cited by reviewers is billing and invoicing (56% of reviewers).

Select to learn more

Who uses Simpro?

Based on 145 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Security and Investigations
Electrical/Electronic Manufacturing
Facilities Services
Others

Use cases

Billing and Invoicing
Quoting
Workflow Management
Job Costing
Field Service Management

Simpro's key features

Most critical features, based on insights from Simpro users:

Purchase order management
3.5
(6)
Time tracking
1.8
(6)
Business process automation
1.0
(3)
Drag & drop
1.0
(1)
Percent-Complete tracking
3.3
(3)
Job scheduling
4.5
(4)

All Simpro features

Features rating:

3.9
(145)

Alerts/Notifications
3.8
(5)
Project tracking
4.0
(2)
Project planning/scheduling
4.0
(3)
Catalog management
2.0
(1)
Project planning
4.0
(1)
Project management
3.8
(5)
Process modeling & designing
3.0
(1)
Order management
3.6
(5)
Collaboration tools
(0)
Online invoicing
4.0
(7)
Online booking
3.5
(2)
Multiple projects
4.3
(3)
Mobile access
2.9
(22)
Compliance management
4.0
(1)
Maintenance scheduling
3.8
(4)
Location tracking
4.0
(1)
Contact database
3.0
(7)
Labor cost reporting
3.0
(1)
Job tracking
3.0
(2)
Job management
3.0
(1)
Invoice management
3.8
(5)
Invoice creation
3.8
(6)
Cost tracking
3.0
(1)
For hvac companies
5.0
(1)
Electronic payments
4.0
(1)
Document storage
4.0
(1)
Dispatch management
2.5
(2)
Technician management
5.0
(1)
Task scheduling
3.5
(2)
Time & expense tracking
3.1
(8)
Asset tracking
3.0
(1)
Activity dashboard
3.8
(5)
Supplier management
3.5
(2)
Status tracking
4.7
(3)
Scheduling
3.2
(11)
Automatic backup
1.0
(1)
Rules-Based workflow
2.0
(2)
Timesheet management
1.0
(1)
Role-Based permissions
4.5
(2)
Real-Time updates
3.0
(2)
Work order management
4.3
(8)
Workflow configuration
1.0
(4)
Real-time scheduling
4.3
(3)
Real-Time notifications
1.0
(1)
Real-Time data
3.3
(3)
Quotes/Estimates
2.9
(7)
Project workflow
1.0
(3)
Budgeting/Forecasting
3.5
(2)
Billing & invoicing
3.5
(19)
Calendar management
3.4
(12)
Email management
4.0
(5)
Task management
3.0
(10)
Third-Party integrations
3.6
(9)
Inventory control
3.0
(4)
Progress tracking
2.6
(5)
Forms management
2.5
(6)
File storage
4.5
(2)
Data import/export
3.6
(7)
Routing
4.0
(2)
Customizable reports
3.8
(6)
Customizable fields
2.6
(5)
Inventory management
3.5
(6)
Customizable templates
4.0
(1)
Data visualization
3.5
(2)
Estimating
3.0
(1)
Multi-Channel management
4.0
(1)
Production Cost Tracking
2.0
(2)
Task progress tracking
3.2
(5)
Customizable forms
3.0
(2)
Access controls/permissions
3.0
(2)
Workflow management
3.5
(2)
Projections
2.5
(2)
Proposal generation
(0)
Purchasing & receiving
(0)
QR codes
(0)
Qualification tracking
(0)
QuickBooks integration
(0)
Budget management
(0)
Booking management
(0)
Real-Time monitoring
(0)
Bills of material
(0)
Real-Time reporting
4.0
(1)
Billing portal
(0)
Bid management
(0)
Recurring appointments
(0)
Recurring invoicing
(0)
Recurring orders
(0)
Recurring tasks
(0)
Recurring/Subscription billing
(0)
Reminders
(0)
Reorder management
(0)
Repair tracking
(0)
Financial management
(0)
Portfolio management
(0)
Prebuilt Assembly
(0)
Predictive maintenance
(0)
Preventive maintenance
(0)
Price/Margin management
(0)
Pricing and cost calculations
(0)
Pricing management
(0)
Prioritization
(0)
Client management
(0)
Product identification
(0)
Class scheduling
(0)
Progress reports
3.0
(1)
Checklists
(0)
Project billing
(0)
Check-in/Check-out
(0)
Change order management
(0)
Calibration management
(0)
Project time tracking
(0)
Calendar sync
3.0
(1)
Budget tracking
(0)
Subcontractor management
(0)
Audit trail
(0)
Takeoff
4.0
(1)
Audit management
(0)
Asset lifecycle management
(0)
Approval process control
(0)
Appointment scheduling
(0)
Template management
(0)
Testing/QA management
(0)
API
(0)
Activity tracking
(0)
Accounting integration
1.0
(2)
User management
3.0
(1)
Vehicle tracking
(0)
Vendor management
(0)
Warehouse management
1.0
(1)
Warranty tracking
(0)
Work order creation
(0)
Accounting
5.0
(1)
Digital signature
(0)
Customizable invoices
(0)
Reporting & statistics
(0)
Reporting/Analytics
1.0
(1)
Reporting/Project tracking
(0)
Residential properties
(0)
Resource management
(0)
Resource scheduling
(0)
Risk management
(0)
Barcoding/RFID
(0)
Route optimization
(0)
Barcode/Ticket scanning
(0)
Availability management
(0)
Safety management
(0)
Automated scheduling
(0)
Search/Filter
(0)
Serial number tracking
(0)
Service history
(0)
Service request management
(0)
Single sign on
(0)
SMS messaging
(0)
Spatial analysis
(0)
Automated quoting
(0)
Fitting Management
(0)
Fixed asset management
(0)
For aec industry
(0)
For commercial and/or industrial electrical contractors
4.0
(1)
For general contractors
(0)
CRM
(0)
For locksmiths
(0)
For mechanical equipment
(0)
For plumbing industry
4.5
(2)
For residential
(0)
For schools
(0)
Forecasting
(0)
Forms automation
5.0
(1)
Credit card processing
(0)
Geographic maps
(0)
Geolocation
(0)
GPS
2.0
(1)
Group scheduling
(0)
Historical reporting
(0)
Inspection management
(0)
Discount management
1.0
(1)
Customizable dashboard
(0)
Document imaging
(0)
Document management
(0)
Customizable branding
(0)
Electrical estimating
(0)
Electronic forms
(0)
Customer portal
(0)
Electronic signature
1.0
(1)
Customer management
3.5
(2)
Employee management
(0)
Employee scheduling
(0)
Equipment maintenance
(0)
Equipment management
(0)
Equipment tracking
(0)
Customer history
(0)
Expense tracking
(0)
Facility asset management
(0)
Facility scheduling
(0)
File sharing
(0)
Customer database
3.3
(3)
Compliance tracking
(0)
Milestone tracking
(0)
Communication management
(0)
Mobile alerts
(0)
Mobile app
(0)
Mobile payments
(0)
Mobile signature capture
(0)
Monitoring
(0)
Commercial/Industrial
(0)
Multi-Location
(0)
Commercial properties
(0)
Offline access
(0)
Commercial
(0)
Commenting/Notes
(0)
Online payments
(0)
Online time clock
(0)
Client portal
5.0
(1)
Overrun Reporting
4.0
(1)
Parts management
(0)
Payment collection in the field
(0)
Payment processing
(0)
Integrated business operations
(0)
Interaction tracking
(0)
Cost-to-Completion tracking
(0)
Cost estimating
(0)
Inventory optimization
(0)
Inventory tracking
4.0
(1)
Cost database
4.0
(1)
Invoice history
(0)
Contractor management
(0)
Invoice processing
(0)
Item management
(0)
Job costing
(0)
Contractor database
(0)
Contract/License management
2.7
(3)
Key & lock management
(0)
Kitting
(0)
Contact management
(0)
Labor rates
(0)
Lead management
5.0
(1)
Configurable workflow
(0)
Maintenance management
3.0
(1)

Simpro awards

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3.9
Value for Money
3.8
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Simpro pricing

Value for money rating:
3.8

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

SIMPRO Premium

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Quoting & Estimating
  • Field & Contractor Scheduling
  • Real-Time Inventory Management and Purchasing
  • Field Operations Management
  • Invoicing & Payments
  • Accounting & Financing
  • Reporting & BI

SIMPRO Premium & Digital Forms

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom Form Builder With Drag-and-Drop Function
  • Intelligent Form Population
  • Centralized Form Database and Management System
  • Workflow Automation
  • Electronic Send and Share Capability
  • Lets Field Technicians Swiftly Collect Data When On-Site

SIMPRO Premium & Data Feeds

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Data Source Monitoring & Extraction
  • Automatically Scan Data
  • Process PDF CSV Excel & Text File Attachments
  • Automated Data Entry
  • Workflow Triggers and Rules-Based Automation

User opinions about Simpro price and value

Value for money rating:

3.8
(145)

To see what individual users think of Simpro's price and value, check out the review snippets below.

“Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.”
AL

Allison L.

Office Manager

“The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.”
RH

Rob H.

Vice President

Simpro integrations (47)

Integrations rated by users

We looked at 145 user reviews to identify which products are mentioned as Simpro integrations and how users feel about them.

Xero logo
Xero

Integration rating: 3.9 (15)

“So that we have an Accounting software for the Accounts P&R and wages. IT would be great to have the timesheets to integrate to Xero but it is manageable for us with a smaller payroll”

“It is really annoying that the credits dont get allocated to the invoices in Xero, so you're having to do the job twice. ”

“We import information from simPRO to Xero, reducing the double handling of information”

“All of our accounting systems are with Xero so Xero integration was essential”

AL

Allison L.

Office Manager

1/4
Google Calendar logo
Google Calendar

Integration rating: 5.0 (1)

“Because Mobile app calendar for field workers cant even view a week of work only per day? Its slow and clunky.Google calendars fills in a minor void of workers knowing where to go a few days ahead not day of.”

JN

John N.

Director

Groundplan logo
Groundplan

Integration rating: 5.0 (1)

“As Take offs in Simpro is terrible and clunky, Ground plan is essential to integrate.”

JN

John N.

Director

QuickBooks Online logo
QuickBooks Online

Integration rating: 5.0 (1)

“We dont have a management accountant and want to run everything from our job system”

DC

David C.

Managing Director

Microsoft Outlook logo
Microsoft Outlook

Integration rating: 5.0 (1)

QuickBooks Online Advanced logo
QuickBooks Online Advanced

Integration rating: 5.0 (1)

MYOB Business logo
MYOB Business

Integration rating: 5.0 (1)

Wink Reports logo
Wink Reports

Integration rating: 4.0 (1)

Square Payments logo
Square Payments

Integration rating: 5.0 (1)

Zoho CRM logo
Zoho CRM

Integration rating: 5.0 (1)

Simpro customer support

What do users say about Simpro customer support?

Customer support rating:

3.8

We analyzed 31 verified user reviews to identify positive and negative aspects of Simpro customer support.

Widespread user sentiment highlights fast, helpful, and readily available customer support, especially after moving to local teams.

A number of users appreciate the knowledgeable, friendly support staff and the attentive assistance during setup and ongoing use.

A minority of users report slow response times, lack of follow-up, and difficulty reaching or getting effective help from support.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
Phone support
24/7 (live rep)

Training options

Live online
Videos
In person
Webinars
Documentation

To see what individual users say about Simpro's customer support, check out the review snippets below.

“Now, this may be because we were one of the first to use it in Canada, but the level of customer service and attention to the users requests throughout our set up and subsequent upgrades has been amazing.”

ND

Nicola D.

Office Manager

“The support staff are happy to answer questions, they make me feel like they are literally on my team whenever I have questions.”

WB

Wesley B.

Technical Lead

“Customer support - if you have an issue, expect 2-3 days if not weeks for a reply, good luck if it is an issue impacting your operations, you will be dead in the water. ”

Verified reviewer profile picture

Delaney H.

Office Manager

Simpro FAQs

Q. Who are the typical users of Simpro?

Simpro has the following typical customers:
Mid Size Business, Small Business

Q. What is Simpro used for?

Simpro is a cloud-based job management software designed for trade contractors that assists with quoting multi-stage projects, managing inventory, communicating with technicians, and any other areas of workflow. Simpro provides a streamlined platform to address pressing challenges all while helping users manage productivity and optimize profits. Simpro assists field service professionals with workflow management. Key features include customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, Simpro can be connected with QuickBooks and Xero for streamlined accounting and job management.

Q. What are the benefits of using Simpro?

  • The tool helps optimize billable hours with automated tasks for dispatching, scheduling, inventory management, and more.
  • Businesses can track multi-stage projects from start to finish and gain vital visibility into business status and financials with detailed reports.
  • Connects field teams and office staff through a unified platform, supporting seamless communication and collaboration.
  • Automates scheduling, dispatching, and workforce management to reduce manual tasks and increase operational efficiency.
  • Provides real-time job management, project tracking, and asset maintenance for greater oversight and control.
  • Streamlines quoting, invoicing, and payments to help optimize cash flow and simplify financial processes.
  • Integrates with accounting systems and wholesale suppliers, enabling smoother workflows and data consistency across business functions.

    • Q. What languages does Simpro support?

    Simpro supports the following languages:
    Dutch, English

    Q. Does Simpro support mobile devices?

    Simpro supports the following devices:
    Android, iPad, iPhone

    Q. Does Simpro offer an API?

    Yes, Simpro has an API available for use.

    Q. What level of support does Simpro offer?

    Simpro offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)

    Related categories

    Locksmith
    Electrical Estimating
    Pool Service
    Garage Door
    Residential Construction Estimating
    Security System Installer
    Job Costing
    Preventive Maintenance
    Plumbing Estimating
    HVAC Estimating
    Asset Tracking
    Contractor Management