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monday.com
5
3.7K
4
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49
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management software
Table of Contents



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monday.com - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
monday.com overview



Based on 5738 verified user reviews
What is monday.com?
monday.com is a project management program offering key features such as project planning/scheduling, task management, task progress tracking, and workflow management, among others.
Who uses monday.com?
Reviews for monday.com come from a wide variety of industries, including marketing and advertising (11% of reviewers), computer software (7%), and information technology and services (6%). The most frequent use case for monday.com cited by reviewers is project management (60% of reviewers).
What do users say about monday.com pricing?
Some users report that monday.com’s free plan and trial help them test basic features, and reviewers appreciate the flexible pricing tiers for small teams. However, some users say paid plans are expensive and restrictive, especially for individuals.
What are the most popular integrations for monday.com?
The monday.com integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.7 out of 5 for its integration with monday.com), Gmail (an email management product, 4.7), and Google Drive (a cloud storage product, 4.7).
Starting price
per month
Pros & Cons
Automation
Workflow
Team Collaboration
Customer Support
Occasional lag and slowdowns
Limited mobile app functionality
monday.com’s user interface
monday.com pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.5
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about monday.com?
monday.com is a project management program offering key features such as project planning/scheduling, task management, task progress tracking, and workflow management, among others.
Select to learn more
Who uses monday.com?
Based on 5,738 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
monday.com's key features
GetApp's analysis of 760 verified user reviews collected between July 2021 and October 2024 identifies monday.com's most critical features and summarizes user sentiment about those features.
Reviewers appreciate monday.com's task management capabilities for their flexibility and customization. They highlight the ability to set due dates, assign tasks, and track progress, which enhances team collaboration and accountability. Users value the integration with Gmail and Slack for reminders and notifications. They also mention the visual appeal of color-coded labels and the ease of moving tasks between columns. The platform's centralized task boards and automation capabilities are noted for improving productivity and organization. Of the 380 monday.com users who gave detailed accounts of their use of Task Management, 97% rated this feature as important or highly important.
Angel C.
QC

Suzanne F.
Director of Operations
Tyler M.
Social Media
Joe F.
Associate Professor of Law
Reviewers indicate that monday.com's project planning and scheduling capabilities are valuable for managing timelines, setting clear goals, and tracking progress. They appreciate the customizable templates and real-time collaboration capabilities. Users find the ability to break projects into smaller tasks and sub-tasks helpful for organization. They also mention the integration with tools like Gantt charts and the option to assign deadlines and responsibilities, which enhances efficiency and ensures timely project delivery. Of the 267 monday.com users who gave detailed accounts of their use of Project Planning/Scheduling, 97% rated this feature as important or highly important.
Users report that monday.com's task scheduling capabilities allow for efficient planning and organization. They highlight the ability to set deadlines, assign tasks, and automate reminders. Reviewers appreciate the integration with Google Calendar and the visual interface for tracking progress. They also mention the flexibility to customize workflows and the ease of managing recurring tasks. The platform's ability to allocate resources and prioritize tasks is noted for improving productivity and meeting deadlines. Of the 263 monday.com users who gave detailed accounts of their use of Task Scheduling, 96% rated this feature as important or highly important.
Reviewers feel that monday.com's task progress tracking capabilities provide clear visibility into project advancement. They value the real-time updates, customizable status columns, and visual representations like Gantt charts and Kanban boards. Users appreciate the ability to track individual and team progress, identify bottlenecks, and optimize workflows. They also mention the integration with notifications and the option to add comments and attachments, which enhances communication and accountability. Of the 235 monday.com users who gave detailed accounts of their use of Task Progress Tracking, 94% rated this feature as important or highly important.
Users find monday.com's task editing capabilities intuitive and efficient. They highlight the ease of modifying task details, deadlines, and priorities. Reviewers appreciate the drag-and-drop functionality and the ability to update tasks in real-time. They also mention the option to add comments, attachments, and status updates, which keeps everyone informed. The platform's flexibility in editing multiple tasks at once and the user-friendly interface are noted for improving productivity and collaboration. Of the 170 monday.com users who gave detailed accounts of their use of Task Editing, 92% rated this feature as important or highly important.
Reviewers indicate that monday.com's workflow management capabilities streamline processes and enhance team collaboration. They appreciate the customizable workflows, integration with tools like email and calendar, and the ability to automate repetitive tasks. Users highlight the visual representation of workflows, which helps in tracking progress and identifying bottlenecks. They also mention the platform's role in improving communication, ensuring compliance with objectives, and optimizing resource allocation. Of the 83 monday.com users who gave detailed accounts of their use of Workflow Management, 88% rated this feature as important or highly important.
All monday.com features
Features rating:
monday.com alternatives
monday.com pricing
Pricing plans
Pricing details:
User opinions about monday.com price and value
Value for money rating:
To see what individual users think of monday.com's price and value, check out the review snippets below.
Richwel A.
Operations Manager

Don M.
Asst. Manager
monday.com integrations (38)
Integrations rated by users
We looked at 5,738 user reviews to identify which products are mentioned as monday.com integrations and how users feel about them.
Integration rating: 4.6 (160)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Integration rating: 4.6 (126)
“It makes it easy to schedule events with other Gmail users.”
Rylie P.
Communications Coordinator
Integration rating: 4.6 (83)
Integration rating: 4.5 (79)
Integration rating: 4.7 (64)
“Love my google calendar”

Stacey S.
Onwer
Integration rating: 4.7 (61)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
monday.com customer support
What do users say about monday.com customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of monday.com customer support.
Widely noted by reviewers, monday.com customer support is fast, often responding within minutes and available 24/7.
A significant portion of users praise the support team's friendliness, professionalism, and willingness to go the extra mile.
Multiple users highlight the helpfulness of support, including clear explanations, screen recordings, and proactive follow-ups.
A limited number of users report slow or inconsistent response times, difficulty reaching support, and unhelpful or unclear answers.
Support options
Training options
To see what individual users say about monday.com's customer support, check out the review snippets below.
“Overall, monday.com has exceeded our expectations both as a robust project management tool and through its top-notch customer support.”
junie h.
agent
“Customer support is not the desired, we had some hard time to receive clear instructions for troubleshooting.”
Arel S.
Director
“we encountered more and more buggy behaviour on Scale using Monday.com to a point where we canceled the subscription. But then the horror happened. When the plan is canceled EVERY team member (Employee) will see a big warning banner EVERY SINGLE DAY saying: "Your plan's renewal has been cancelled and you will be blocked on August 6, 2025".- this is a huge NO GO and Customer service said there is nothing to do to prevent this from showing to every team member.”
Ben L.
General Manager
monday.com FAQs
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space. The platform’s features include customizable workflow templates to manage anything your way, time tracking to meet important deadlines, automations to eliminate manual work, dashboards to gain valuable insights and know where things stand at a glance, and integrations with popular tools and apps to streamline processes.
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