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Homebase Logo

All-in-one platform to manage hourly team

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Table of Contents

Homebase - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Homebase overview

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Based on 1143 verified user reviews

What is Homebase?

Homebase is an employee scheduling tool offering key features such as timesheet management, employee scheduling, mobile access, schedule distribution, online time clock, and payroll management, among others.

Who uses Homebase?

By industry, Homebase reviewers are most commonly professionals in food & beverages (17%). The most frequent use case for Homebase cited by reviewers is employee scheduling (64% of reviewers).

What do users say about Homebase pricing?

Most reviewers indicate that Homebase delivers strong value for money, especially for small businesses, and they appreciate the robust free version. However, some users report that advanced features require costly upgrades and the price jumps between tiers are significant.

Starting price

30usage based /
per month
view pricing plans
try for free

Pros & Cons

Scheduling and Payroll

Clocking In and Out

Updates and Changes

Customer Support

Team Communication

Bugs and Issues

Homebase’s user interface

Ease of use rating:

Homebase pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(26)
3-4(290)
5(827)

What do users say about Homebase?

Homebase is an employee scheduling tool offering key features such as timesheet management, employee scheduling, mobile access, schedule distribution, online time clock, and payroll management, among others.

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Who uses Homebase?

Based on 1,143 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Food & Beverages
Retail
Restaurants
Hospitality
Others

Use cases

Employee Scheduling
Time Clock
Time Tracking
Scheduling
Team Communication

Homebase's key features

GetApp's analysis of 138 verified user reviews collected between July 2021 and December 2024 identifies Homebase's most critical features and summarizes user sentiment about those features.

Timesheet management

Reviewers appreciate Homebase's Timesheet Management for its accuracy in tracking work hours and ease of use. They report that it simplifies clocking in and out, making edits, and reviewing timesheets. Users value the integration with payroll systems, although some mention issues with QuickBooks integration. They find it helpful for managers to approve timesheets and communicate with employees directly within the system. Users also highlight the ability to manage timesheets on both desktop and mobile devices as a significant advantage. Of the 27 Homebase users who gave detailed accounts of their use of Timesheet Management, 96% rated this feature as important or highly important.

See related user reviews

“Timesheet Management is important to me because it accurately tracks my work hours, ensuring I get paid correctly. Homebase makes it easy for me to clock in and out, reducing any confusion about my time.”
SS

Sujal S.

Student

“Homebase makes it straightforward for managers to review their direct report timesheets and approve time. If there are questions, the manager and employee can communicate directly within the Homebase system.”
JB

John B.

Treasurer


Employee scheduling

Reviewers indicate that Homebase's Employee Scheduling is intuitive and efficient, with drag-and-drop functionality and easy shift assignments. They appreciate the ability to create templates, manage schedules for multiple locations, and handle shift trades. Users find the scheduling capabilities helpful for tracking PTO and sick time, although some mention difficulties with making changes on mobile devices. They value the instant notifications for schedule changes and the clear visibility of coworker schedules. Of the 45 Homebase users who gave detailed accounts of their use of Employee Scheduling, 96% rated this feature as important or highly important.

See related user reviews

“It is simple - drag and drop. Create shifts assigned to your team or unassigned, create templates for future schedules - adjust who what where and when with a few drags of the mouse - or if you NEED to you can use the app for editing schedules ”
EW

Earl W.

Director of Operations

“Our schedules change from day to day / week to week. The ease of creating schedules is important to our managers. All of our GMs LOVE Homebase. Having used other scheduling platforms in the past, I can say Homebase is far and away the most friendly and efficient.”
CW

Crystal W.

Owner HR Director


Mobile access

Users report that Homebase's Mobile Access is convenient for checking schedules, requesting time off, and communicating with the team. They find it essential for employees who work remotely or travel frequently. Reviewers appreciate the ability to clock in and out from mobile devices, although some mention limitations with tablets and iPads. They value the flexibility and convenience of managing work-related tasks on the go, despite occasional app crashes and geolocation issues. Of the 58 Homebase users who gave detailed accounts of their use of Mobile Access, 95% rated this feature as important or highly important.

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“Mobile access is a great feature that allows employees to track their hours from their phones, it also allows managers to update or view their employees time clock remotely.”
TB

Tonia B.

Director of Information Technology

“Our staff uses the mobile time clock to clock in and out. They also use the mobile app to communicate with management and other staff.”
JW

Jatori W.

Owner


Schedule distribution

Reviewers feel that Homebase's Schedule Distribution is efficient and user-friendly. They highlight the ease of sending schedules and updates with push notifications, emails, and text messages. Users appreciate the ability to notify specific employees about changes and the convenience of accessing schedules anytime. They find it helpful for organizing shifts, facilitating shift swaps, and ensuring everyone is informed about their work schedules promptly. Of the 22 Homebase users who gave detailed accounts of their use of Schedule Distribution, 91% rated this feature as important or highly important.

See related user reviews

“Push-of-a-button sending schedules and changes where they are needed, and shift reminders by text, emails and push notifications make it great for all employees!”
EH

Elaine H.

Manager

“This is the easiest way to both build and edit the schedule. Everyone gets alerted when a new schedule is published or when there is a change. You can even choose to only alert the team members with a change. ”
KF

Kelly F.

Company Owner


Calendar management

Reviewers indicate that Homebase's Calendar Management is intuitive and helpful for scheduling. They appreciate the ability to view, edit, and copy schedules easily. Users find it valuable for tracking past shifts, managing multiple locations, and ensuring adequate staffing. They report that the calendar is easy to read and navigate, although some mention issues with the display on certain devices. Overall, users find it beneficial for staying organized and managing work schedules effectively. Of the 21 Homebase users who gave detailed accounts of their use of Calendar Management, 86% rated this feature as important or highly important.

See related user reviews

“The web calendar is very intuitive. Just click on the employee and set their start and end time. I appreciate being able to select days and copy weeks so I am not manually entering every employee for every shift.”
MM

Maria M.

Manager

“I use the calendar for scheduling every week and it really helps to make sure I am not over or under scheduling.”
MD

Michael D.

Sole Proprietor


Online time clock

Users report that Homebase's Online Time Clock is reliable and easy to use. They appreciate the ability to clock in and out from various devices, including mobile phones and desktops. Reviewers highlight the convenience of notifications for shift starts, breaks, and overtime. They find it useful for accurate time tracking and payroll calculations, although some mention occasional glitches. Users value the flexibility of using the time clock remotely and the overall efficiency it brings to managing employee hours. Of the 35 Homebase users who gave detailed accounts of their use of Online Time Clock, 80% rated this feature as important or highly important.

See related user reviews

“Homebase make it easy for employees to clock-in and out. It will also notify them when their shift is starting, when their break is ending and if they will go into overtime. ”
SS

Sarah S.

Director of Operations

“I love the online clock feature it helps me keep track of my hours.”
RL

Robert L.

Cabinet installation


All Homebase features

Features rating:

For small businesses
Leave tracking
Onboarding
Online time tracking
Drag & drop
Orientation workflow management
Document management
Direct deposit
Data import/export
Punch card
Compliance management
Time tracking
Activity tracking
API
Scheduling
Clock in/out
Shift scheduling
Employee management
Employee portal
Employee database
Time off requests
Real-Time updates
Real-Time notifications
Electronic forms
Job posting
Alerts/Notifications
Availability management
Shift swapping
Resource management
Real-Time chat
Messaging
Candidate profiles
Reminders
Labor management
Payroll reporting
Reporting/Analytics
Access controls/permissions
Vacation/Leave tracking
Employee onboarding
Mobile alerts
Candidate tracking
Application management
Tax compliance
Payroll management
Group scheduling
Automated scheduling
Employee profiles
Self service portal
Attendance tracking
Overtime calculation
Approval process control
Activity dashboard
Labor cost calculator
Offline time tracking
Task management
Multiple billing rates
Discussions/Forums
Email management
Applicant tracking
Multi-Location
Search/Filter
FMLA administration
Third-Party integrations
File sharing
Labor cost reporting
Sick leave tracking
Shift management
Attendance management
Forecasting
SMS messaging
Surveys & feedback
Team Calendars
Time off management
Activity/News feed
Accounting
Workflow management
Group messaging
For cloud
Interview scheduling
Employee handbook
Employee engagement
Mobile app
Offboarding
Electronic signature
Document storage
Dashboard
Customizable reports
Communication management
Real-Time data
Chat/Messaging
Careers page
Billable & non-billable hours
Automatic time capture
Resume storage

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Homebase pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

0.00

Features included:

  • 1 Location
  • Basic scheduling
  • Basic time tracking
  • Point-of-sale integration
  • Payroll add-on available
  • Up to 10 Employees

Essentials

30

Per month

Features included:

  • Unlimited employees
  • Advanced scheduling
  • Advanced time tracking
  • Team Communication
  • Payroll add-on available
  • Save 20% with annual plans

Plus

70

Per month

Features included:

  • Hiring
  • PTO & time-off controls
  • Departments & permissions
  • Payroll add-on available
  • Save 20% with annual plans

All-in-one

120

Per month

Features included:

  • Employee onboarding
  • Labor cost management
  • HR & compliance
  • Payroll add-on available
  • Save 20% with annual plans

Payroll Add-On

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited payroll runs
  • W-2s and 1099s
  • Automated payroll tax payments & filings
  • Direct deposit & printable checks
  • Employee self-onboarding

User opinions about Homebase price and value

Value for money rating:

To see what individual users think of Homebase's price and value, check out the review snippets below.

“If you’re running a small-to-medium team, especially in hourly or shift-based work, Homebase offers a strong, user‐friendly option for scheduling, time-tracking, and communication.”
JP

Janna P.

Manager

“While I do like scheduling- when I am building schedules sometimes things change- when I add a note to the shift and want to apply that note to other shifts already scheduled, it'll add a new shift instead of adding it to the existing one.”
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Julie D.

Operations Manager

Homebase integrations (31)

Integrations rated by users

We looked at 1,143 user reviews to identify which products are mentioned as Homebase integrations and how users feel about them.

Integration rating: 4.8 (4)

integration with square includes sales for better scheduling, and the ability to bring tips from square to our homebase timesheets.

Knowing our labor percentage has been critical to keeping our business profitable

DD

Doh D.

chief operations officer

1/2

Integration rating: 5.0 (2)

It is important because it shows how much pto I have and also shows what my check is early.

RL

Robert L.

Cabinet installation

Integration rating: 5.0 (1)

Our employees clock in and out using Homebase. It must accurately pull timesheets from Homebase.

AW

Allison W.

General Manager

Clover logo
Clover

Integration rating: 4.8 (4)

Integration rating: 4.5 (2)

Gusto logo
Gusto

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Homebase customer support

What do users say about Homebase customer support?

Customer support rating:

We analyzed 112 verified user reviews to identify positive and negative aspects of Homebase customer support.

Widespread user sentiment highlights quick, effective solutions from customer service when issues arise.

A significant portion of users say support is responsive, professional, and patient during onboarding and troubleshooting.

Frequently reported by users, customer service is easy to reach, helpful, and often follows up to ensure satisfaction.

Certain users report difficulty reaching support, slow responses, and limited availability, especially outside standard hours.

Support options

Knowledge base
Chat
Email/help desk
Phone support
Faqs/forum

Training options

Live online
Videos
Webinars
Documentation
In person

To see what individual users say about Homebase's customer support, check out the review snippets below.

“The basic version has everything we need, and there are no tricky sales tactics, and customer service is always quick with a solution to my (rare) problems.”

JA

Jacob A.

Owner

“The customer service is top notch so if you ever have an issue, it will be resolved to your satisfaction and they're always inquiring about potential features we may be interested in.”

SG

Scott G.

Manager

“This problem has persisted since we started using it and tech support keeps pushing us to the next person and giving us the most ridiculous reason as to why they won't just help us while saying they are trying to help us by saying they are looking into it.”

AR

Alec R.

Assistant Manager

Homebase FAQs

Q. Who are the typical users of Homebase?

Homebase has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What is Homebase used for?

Homebase is an all-in-one team management platform for small businesses with hourly workers. It brings scheduling, time tracking, payroll, HR, messaging, and hiring into one simple system that saves time and reduces admin work. With smart time clocks, automated timesheets, real-time labor insights, and compliance alerts, Homebase helps prevent errors, overtime issues, and scheduling mistakes. AI features like intelligent timesheet correction, smart scheduling, and the AI Payroll Assistant make payroll faster, more accurate, and easier to understand. Homebase also supports digital onboarding, applicant tracking, document collection, PTO management, performance tracking, and seamless team communication.


Q. What are the benefits of using Homebase?

  • Managers can view team availability, PTO, and shift preferences directly while building schedules, making staffing easier and preventing coverage gaps or conflicts.
  • Real-time clock-in visibility shows who’s on shift, late, or nearing overtime, giving operators full control through the Homebase time clock app and reducing labor-cost surprises.
  • Smart labor insights display sales, scheduled labor, actual labor, and labor-to-sales ratios, helping leaders monitor costs, forecast needs, and make data-informed staffing decisions.
  • Admins can manage payroll, HR tasks, performance notes, hiring, and onboarding all in one place, streamlining operations and eliminating the need for multiple systems.
  • Employees receive automatic shift reminders, schedule updates, and team messages, reducing no-shows and improving communication so the team stays aligned and on time.


  • Q. What languages does Homebase support?

    Homebase supports the following languages:
    English, Spanish


    Q. Does Homebase support mobile devices?

    Homebase supports the following devices:
    Android, iPad, iPhone


    Q. Does Homebase offer an API?

    Yes, Homebase has an API available for use.


    Q. What level of support does Homebase offer?

    Homebase offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

    Related categories