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Kaseya VSA Logo

IT systems management software for internal IT and MSPs

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Kaseya VSA - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Kaseya VSA overview

What is Kaseya VSA?

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It is designed to help organizations monitor, manage, and secure any endpoint from anywhere.

Kaseya VSA offers a comprehensive set of features to streamline IT operations. Its monitoring and alerting capabilities enable proactive issue addressal by ensuring IT teams are the first to know about potential issues. The automated patch management functionality keeps Windows, Mac, and third-party applications up-to-date across the organization, while the auto-remediation feature helps transform how routine IT issues are handled, freeing up time for more strategic initiatives.

The software provides users visibility into the IT infrastructure through its asset and inventory management, remote access and control, and omni network monitoring capabilities. Kaseya VSA's reporting and analytics tools transform data into actionable insights, enabling IT professionals to refine processes, demonstrate value, and drive strategic decisions. The platform's IT automation capabilities liberates from manual tasks, allowing technicians to focus on high-impact projects.

Kaseya VSA also offers security features, including mobile device management, ransomware detection, and integration with advanced security modules like EDR, DDoS, Managed SOC, AV, and WAF. Enforced two-factor authentication further strengthens the security posture. With integrations across the IT management ecosystem, Kaseya VSA empowers MSPs, IT departments, cybersecurity professionals, network administrators, and service providers to streamline operations from a single pane of glass. By unifying endpoint management, automation, and protection, Kaseya VSA enables IT teams to become proactive rather than reactive, driving strategic value for the organization.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

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Ease of Use

Remote Control

Remote Connection

User Interface

Training and Learning Curve

Slow and unreliable customer support

Kaseya VSA’s user interface

Ease of use rating:

Kaseya VSA pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(123)
5(72)

What do users say about Kaseya VSA?

The remote management and monitoring features are top-notch, and the dashboard is intuitive to use.

Select to learn more


Who uses Kaseya VSA?

Based on 206 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Networking
Consumer Electronics
Automotive
Others

Use cases

Managed Service Providers (MSP)
IT Management
Remote Desktop
Network Monitoring
Remote Monitoring and Management

Kaseya VSA's key features

Most critical features, based on insights from Kaseya VSA users:

Incident management
Remote access/control
Compliance management
Server monitoring
Maintenance scheduling
Access controls/permissions
Ticket management
Issue auditing
License management

All Kaseya VSA features

Features rating:

Access controls/permissions
Active directory integration
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
Anti virus
API
Application management
Approval process control
Asset tracking
Audit management
Audit trail
Authentication
Automated scheduling
Automatic backup
Automatic patch deployment
Automatic scans
Backup and recovery
Bandwidth monitoring
Baseline manager
Change management
Chat/Messaging
Collaboration tools
Compliance management
Compliance tracking
Configurable workflow
Configuration management
CPU monitoring
Credential management
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Customization
Dashboard
Data visualization
Deployment management
Desktop virtualization
Device auto discovery
Device management
Diagnostic tools
Drag & drop
Email monitoring
Employee activity monitoring
Event logs
File sharing
File transfer
For msps
Help desk management
HIPAA compliant
Incident management
Inventory management
IP address monitoring
Issue auditing
Issue management
IT asset management
IT asset tracking
IT reporting
Knowledge management
License management
Live chat
Maintenance management
Maintenance scheduling
Mobile access
Mobile device management
Monitoring
Multiple monitor access
Multiple user accounts
Multi-User collaboration
Network mapping
Network monitoring
Network resource management
Network wide management
Patch management
Patch prioritization
Patch testing
Performance management
Performance metrics
Policy management
Power Management
Print management
Problem management
Projections
Project management
Real-time alerts
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Release management
Remediation management
Remote access/control
Remote monitoring & management
Remote support
Remote update/installation
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Scheduling
Screen recording
Screen sharing
Secure data storage
Secure login
Security tools
Self service portal
Server monitoring
Service level agreement (sla) management
Session recording
Session transfer
Simple network management protocol (snmp)
SSL security
Status tracking
Summary Reports
Support ticket management
Task management
Third-Party integrations
Threshold alerts
Ticket management
Time zone tracking
Troubleshooting
Two-Factor authentication
Unattended access
Uptime reporting
Virtual machine monitoring
Vulnerability scanning
Web traffic reporting
Workflow management

Kaseya VSA alternatives

Kaseya VSA logo

Starting from

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No pricing info

Free trial
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Features
Value for Money
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Starting from

1.75

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N-sight RMM logo
visit website

Starting from

99

Per month

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Free version
Ease of Use
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Value for Money
Customer Support
IT Glue logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Kaseya VSA pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Kaseya VSA price and value

Value for money rating:

To see what individual users think of Kaseya VSA's price and value, check out the review snippets below.

“I like the automations I can create using policies, I like the ease of the procedure builder to further automation, and it allows us to manage many endpoints with limited manpower.”
SS

Shawn S.

Senior Systems Administrator

“The two things I like the least is the contract Kaseya forces you to sign for 3 or more years and the functionality of the Live Connect remote control.”
SS

Shawn S.

Senior Systems Administrator

Kaseya VSA integrations (37)

Integrations rated by users

We looked at 206 user reviews to identify which products are mentioned as Kaseya VSA integrations and how users feel about them.

IT Glue logo
IT Glue

Integration rating: 5.0 (5)

all network products are automatically documented in IT Glue from Auik

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Hemin K.

Network Engineer

Integration rating: 5.0 (3)

Integration rating: 5.0 (2)

Integration rating: 4.5 (2)

Kaseya VSA customer support

What do users say about Kaseya VSA customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Kaseya VSA customer support.

A limited number of users say Kaseya VSA support is responsive, knowledgeable, and helpful during setup and troubleshooting.

The majority of users report slow response times, unreliable follow-through, and difficulty reaching support for urgent issues.

Support options

Email/help desk
Phone support
Faqs/forum
Knowledge base
Chat
24/7 (live rep)

Training options

Documentation
Live online
Videos
Webinars
In person

To see what individual users say about Kaseya VSA's customer support, check out the review snippets below.

“Good customer service, great product and easy to use and implement within our business.”

Verified reviewer profile picture

Emmanuel K.

Sr. Business Administrator

Kaseya VSA FAQs

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