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JumpCloud Directory Platform

A cloud directory platform for secure access to resources

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Is this product right for your business?

Find out with a

JumpCloud Directory Platform - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

JumpCloud Directory Platform overview

Based on 267 verified user reviews

What is JumpCloud Directory Platform?

By industry, JumpCloud Directory Platform reviewers are most commonly professionals in information technology and services (24%). The most frequent use case cited by reviewers is identity management (46%).

What are the most popular integrations for JumpCloud Directory Platform?

The JumpCloud Directory Platform integrations most frequently cited by reviewers are: Google Workspace (a document management product rated 4.9 out of 5 for its integration with JumpCloud Directory Platform) and Microsoft 365 (a document management product, 4.4).

Starting price

3per user /
per month

view pricing plans

try for free

Pros & Cons

Device Management

Directory Services

Security and Access Control

Log Reporting

JumpCloud Directory Platform’s user interface

Ease of use rating:

4.6

(267)

JumpCloud Directory Platform pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(83)

5(183)

What do users say about JumpCloud Directory Platform?

Select to learn more

Who uses JumpCloud Directory Platform?

Based on 267 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services

Financial Services

Computer Software

Computer & Network Security

Others

Use cases

IT Management

Identity Management

Single Sign On

Authentication

Password Management

JumpCloud Directory Platform's key features

Most critical features, based on insights from JumpCloud Directory Platform users:

Monitoring

4.0

(3)

Access controls/permissions

4.4

(62)

Audit trail

4.0

(3)

All JumpCloud Directory Platform features

Features rating:

4.4

(267)

Access certification

4.6

(13)

Access control

(0)

Access controls/permissions

4.4

(62)

Access management

4.4

(29)

Active directory integration

(0)

Activity dashboard

4.5

(12)

Activity monitoring

(0)

Activity tracking

4.1

(26)

Administrative Reporting

(0)

Alerts/Notifications

4.5

(4)

Anomaly/Malware detection

(0)

API

3.5

(8)

Application access control

(0)

Application management

(0)

Application security

(0)

App management

(0)

Approval process control

(0)

Asset lifecycle management

4.0

(1)

Asset tracking

5.0

(2)

Audit management

4.2

(18)

Audit trail

4.0

(3)

Authentication

4.6

(20)

Automated scheduling

(0)

Automatic backup

(0)

Automatic patch deployment

(0)

Automatic scans

(0)

Automatic user/device recognition

(0)

Backup and recovery

(0)

Billing & invoicing

(0)

BYOD management

(0)

Chat/Messaging

(0)

Cloud application security

(0)

Collaboration tools

(0)

Compliance management

4.4

(40)

Compliance tracking

3.9

(8)

Configuration management

4.0

(7)

Contract/License management

(0)

Credential management

4.5

(18)

CRM

(0)

Customizable reports

(0)

Customization

(0)

Dashboard

4.4

(43)

Data management

(0)

Data security

5.0

(5)

Data storage management

(0)

Data synchronization

(0)

Data verification

(0)

Data visualization

(0)

Deployment management

(0)

Diagnostic tools

5.0

(1)

Disk encryption

(0)

Employee onboarding

(0)

Encrypted password storage

4.5

(2)

Encryption

4.5

(6)

Endpoint management

4.6

(5)

Endpoint protection

(0)

Enrollments/Onboarding

(0)

Event analysis

(0)

Event logs

4.0

(1)

File sharing

4.0

(1)

File storage

(0)

For msps

(0)

HIPAA compliant

4.2

(10)

Identity Federation

(0)

Inventory management

4.0

(1)

ISO compliance

4.5

(8)

Issue auditing

3.7

(9)

Issue management

(0)

IT asset management

4.2

(16)

IT asset tracking

4.1

(11)

IT reporting

4.0

(3)

Least Privilege

(0)

Lifecycle management

(0)

Location tracking

(0)

Log management

(0)

Maintenance scheduling

4.2

(11)

Mobile access

(0)

Mobile alerts

(0)

Mobile content management

(0)

Mobile device management

5.0

(1)

Monitoring

4.0

(3)

Multi-Factor authentication

4.4

(34)

Multi-Language

(0)

Multiple user accounts

(0)

Network monitoring

(0)

Network security

5.0

(1)

Network wide management

(0)

Password management

4.4

(33)

Password policies

(0)

Patch management

4.1

(8)

Patch prioritization

(0)

Patch testing

(0)

Performance metrics

4.0

(1)

Policy creation

3.9

(14)

Policy management

4.4

(27)

Privileged account management

4.3

(23)

Process/Workflow automation

(0)

Project management

(0)

Push notifications

(0)

Real-time alerts

(0)

Real-Time data

(0)

Real-Time monitoring

3.7

(3)

Real-Time notifications

4.2

(14)

Real-Time reporting

(0)

Real-Time updates

(0)

Remediation management

(0)

Remote access/control

4.2

(19)

Remote Access Management

(0)

Remote access & monitoring

(0)

Remote monitoring & management

4.0

(8)

Remote update/installation

(0)

Reporting/Analytics

4.0

(21)

Reporting & statistics

(0)

Sarbanes-Oxley compliance

3.8

(4)

Scheduling

4.0

(1)

Screen sharing

5.0

(1)

Secure data storage

4.5

(2)

Secure login

4.6

(18)

Secure password sharing

4.7

(3)

Security auditing

(0)

Security breach monitoring

4.7

(3)

Security management

(0)

Security tools

4.3

(3)

Self-Service access request

4.4

(12)

Self service portal

4.2

(36)

Server monitoring

5.0

(1)

Service level agreement (sla) management

(0)

Session recording

5.0

(1)

Single sign on

4.7

(59)

Social Sign On

(0)

Software management

(0)

SSL security

(0)

Status tracking

(0)

Summary Reports

(0)

Support ticket management

(0)

Synchronization scheduling

(0)

Task management

(0)

Third-Party integrations

4.3

(23)

Threat intelligence

(0)

Threat response

3.5

(2)

Troubleshooting

(0)

Two-Factor authentication

4.6

(14)

Two-Way audio & video

(0)

Unattended access

4.0

(1)

User Activity Monitoring

(0)

User management

4.6

(32)

User provisioning

4.5

(26)

User session management

(0)

Video conferencing

(0)

Video support

(0)

Virtual machine monitoring

(0)

VPN

(0)

Workflow management

(0)

JumpCloud Directory Platform alternatives

JumpCloud Directory Platform

4.6

(267)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.5

ManageEngine Endpoint Central

4.6

(1.5K)

visit website

Starting from

795

/user

Per year

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.5

Customer Support

4.5

Iru

4.9

(478)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.9

Features

4.6

Value for Money

4.6

Customer Support

4.9

Action1

4.9

(237)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.9

Customer Support

4.8

JumpCloud Directory Platform pricing

Value for money rating:

4.5

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Cloud Directory

/user

Per month

Features included:

Cloud Directory

Device Management

/user

Per month

Features included:

Device Management / MDM
Patch Management
Remote Access

SSO

/user

Per month

Features included:

Cloud Directory
Single Sign-on
User Lifecycle Management
Multi-Factor Authentication (MFA)
Password Manager

Core Directory

/user

Per month

Features included:

Cloud or On-Premises
Secure Access

Platform

/user

Per month

Features included:

Identity Management
Device Management
Access Management

Platform Prime

/user

Per month

Features included:

24 X 7 Support
Passwordless Authentications

User opinions about JumpCloud Directory Platform price and value

Value for money rating:

4.5

(267)

To see what individual users think of JumpCloud Directory Platform's price and value, check out the review snippets below.

“JumpCloud Directory Platform is generally well-regarded as a robust, unified, cloud-native solution that replaces traditional on-premises directory services like Active Directory, particularly for small to medium-sized enterprises (SMEs) with mixed-OS environments”

Ashish D.

Pre-Sales

“It will manage and monitor both users and devices making management more efficient, even for daily administrative task and it's flexible and accessible without using any VPN.”

Archangel G.

Desktop Support Engineer

JumpCloud Directory Platform integrations (7)

Integrations rated by users

We looked at 267 user reviews to identify which products are mentioned as JumpCloud Directory Platform integrations and how users feel about them.

Google Workspace

Integration rating: 4.8 (50)

Microsoft 365

Integration rating: 4.5 (24)

Slack

Integration rating: 5.0 (13)

“We use this to tag people and notify them of tasks.”

Amadna F.

Head of Quality

GitHub

Integration rating: 4.8 (4)

“We use Postman's GitHub integration to sync our API collections with our repositories. This ensures our API documentation stays in version control alongside our code, and allows the team to review collection changes in pull requests just like any oth”

“We use the GitHub integration with Slack at NextDay to receive pull request notifications, CI/CD pipeline alerts, and code review reminders directly in our team channels. It keeps developers informed about code changes without having to switch betwee”

Kaynan S.

Senior Software Engineer

1/2

CrowdStrike

Integration rating: 4.5 (2)

Cloudflare

Integration rating: 5.0 (2)

JumpCloud Directory Platform support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

FAQs/Forum

Phone Support

Email/Help Desk

Chat

Training options

Documentation

Live Online

Webinars

JumpCloud Directory Platform FAQs

Q. What is JumpCloud Directory Platform used for?

JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere. JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply Zero Trust principles. JumpCloud has a global user base of more than 100,000 organizations, with over 3,000 customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group. With tools to help centralize and simplify identity management, JumpCloud enables organizations to manage multiple systems from a single, browser-based admin console, regardless of their location. System management features help ensure that the various workstations, laptops, and servers (whether Windows, Mac, or Linux) within the environment are uniformly under control and compliant through a complete set of security tools. Organizations can provide user access across all system endpoints, manage permission settings, and enforce secure password policies. Organizations are able to integrate their WiFi and VPN devices using JumpCloud’s RADIUS-as-a-Service to provide an additional method of authenticating users across services and clients. With the platform’s SAML 2.0 and LDAP-based Single Sign-On protocols, users can streamline authorization and authentication for both web and on-premises applications, including IT resources such as phone directories and printers. Group-based access controls can be associated to specific groups of individuals, and allow administrators to add or remove user access with a single click.

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