App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Adobe Illustrator
5
6.8K
4
1.6K
3
150
2
10
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Industry-standard vector graphics editor
Table of Contents
Adobe Illustrator - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Adobe Illustrator overview

Based on 8644 verified user reviews
What is Adobe Illustrator?
Adobe Illustrator is a graphic design solution with key features that include preview functionality, design management, drag-and-drop interface, data import/export, design templates, and more.
Who uses Adobe Illustrator?
Reviews for Adobe Illustrator come from a wide variety of industries, including design (9% of reviewers), marketing and advertising (8%), and graphic design (7%). The most frequent use case for Adobe Illustrator cited by reviewers is graphic design (87% of reviewers).
What do users say about Adobe Illustrator pricing?
Some reviewers find Adobe Illustrator’s value for money linked to its professional features and integration, while some users report the subscription-only model, high cost, and lack of one-time purchase make it less accessible and cost-effective.
What are the most popular integrations for Adobe Illustrator?
The Adobe Illustrator integrations most frequently cited by reviewers are: Adobe Photoshop (a photo editing product rated 4.8 out of 5 for its integration with Adobe Illustrator), Adobe InDesign (a graphic design product, 4.8), and Adobe After Effects (an animation product, 4.8).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Logo Creation
Color and Shape Creation
Graphic Design
Performance and Speed
Inconsistent shortcuts and navigation
Resource-intensive performance
Adobe Illustrator’s user interface
Adobe Illustrator pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.7
Ease of use
4.0
Customer support
4.3
Reviews sentiment
What do users say about Adobe Illustrator?
Adobe Illustrator is a graphic design solution with key features that include preview functionality, design management, drag-and-drop interface, data import/export, design templates, and more.
Select to learn more
Who uses Adobe Illustrator?
Based on 8,644 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Adobe Illustrator's key features
GetApp's analysis of 263 verified user reviews collected between July 2021 and September 2024 identifies Adobe Illustrator's most critical features and summarizes user sentiment about those features.
Reviewers indicate that Adobe Illustrator's preview functionality is valuable for visualizing designs in real-time. They find it helpful for catching errors and making informed decisions about visual elements like color and gradients. Users report that it allows them to see the final look of their designs before exporting, ensuring accuracy and quality. They appreciate the ability to toggle between different view modes and formats, which aids in refining details and enhancing the overall design process. Of the 47 Adobe Illustrator users who gave detailed accounts of their use of Preview Functionality, 100% rated this feature as important or highly important.
Users report that Adobe Illustrator's design management capabilities streamline their workflow by offering features like customizable workspaces, artboards, layers, and symbols. They highlight the integration with Creative Cloud Libraries, which ensures consistency across projects. Reviewers feel that the asset export system and version history are beneficial for organizing and tracking changes. They also appreciate the support for third-party plugins, which enhances the software's flexibility and efficiency. Of the 87 Adobe Illustrator users who gave detailed accounts of their use of Design Management, 91% rated this feature as important or highly important.
Reviewers highlight Adobe Illustrator's robust data import/export capabilities, noting the ease of working with various file formats like SVG, PDF, JPEG, and PNG. They appreciate the seamless integration with other Adobe applications, which facilitates smooth project transfers. Users report that the software supports high-quality exports and provides multiple options for different formats, enhancing compatibility and collaboration across different platforms and teams. Of the 63 Adobe Illustrator users who gave detailed accounts of their use of Data Import/Export, 89% rated this feature as important or highly important.
Users find the drag-and-drop functionality in Adobe Illustrator to be a significant time-saver, allowing them to import assets from other programs like Photoshop and their local computer effortlessly. They appreciate the intuitive interface, which makes it easy to add, rearrange, and manage design elements. However, some reviewers mention occasional crashes when using this capability, indicating a need for improvement in stability. Of the 70 Adobe Illustrator users who gave detailed accounts of their use of Drag & Drop, 89% rated this feature as important or highly important.
Reviewers appreciate the variety and quality of design templates available in Adobe Illustrator. They find these templates helpful for quickly creating professional-looking designs, especially for beginners. Users report that the templates save time and provide a good starting point for customization. They also value the ability to create and save their own templates, which enhances productivity and consistency in recurring design projects. Of the 98 Adobe Illustrator users who gave detailed accounts of their use of Design Templates, 85% rated this feature as important or highly important.
All Adobe Illustrator features
Features rating:
Adobe Illustrator alternatives
Adobe Illustrator pricing
Pricing plans
Pricing details:
User opinions about Adobe Illustrator price and value
Value for money rating:
To see what individual users think of Adobe Illustrator's price and value, check out the review snippets below.
Esther S.
Graphic Designer
Rama A.
Freelance Graphic Designer
Adobe Illustrator integrations (5)
Integrations rated by users
We looked at 8,644 user reviews to identify which products are mentioned as Adobe Illustrator integrations and how users feel about them.
Integration rating: 4.8 (232)
“Photoshop comes in when I want to edit some picture and images, I am able to edit in Photoshop without having to render the different intermediary files”
Ontiretse M.
Graphics designer
Integration rating: 4.8 (74)
“Edition de notre catalogue papier”

YANNIS T.
CEO
Integration rating: 4.8 (32)
“the easy integration of files and assets from illustrator to after effects saves me time and effort to produce content over social media. It being able to keep these assets to the same high quality makes using both these softwares a breeze”

Hayden R.
Graphic Desgner
Integration rating: 4.5 (22)
“I use it for video sequencing while after effects is for graphics and animations”
Ontiretse M.
Graphics designer
Integration rating: 4.7 (19)
Integration rating: 4.3 (9)
“Superb integration. So easy to use.”

Jerry K.
Curator
Adobe Illustrator customer support
What do users say about Adobe Illustrator customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Adobe Illustrator customer support.
A number of users highlight Adobe Illustrator's customer support as responsive, friendly, and helpful when resolving technical issues.
Multiple users appreciate the extensive online resources, tutorials, and active community support available alongside official channels.
A portion of users report difficulty accessing customer support, citing slow response times and challenges reaching knowledgeable staff.
Multiple users express frustration with unhelpful or inconsistent support, especially regarding account, billing, or subscription issues.
Support options
Training options
To see what individual users say about Adobe Illustrator's customer support, check out the review snippets below.
“It has all of the tools necessary to delivery a professional level product, and, when paired with Adobe's world-class customer support, it is our company's no-brainer go-to choice for graphic design.”

Zach Y.
COO / Creative Director
“Adobe has some of the worst customer service I've ever experienced. If anything comes up with your account, billing, or there is an issue with the application expect to be on the phone at least 2 hours.”
Laura H.
Communications Coordinator
Adobe Illustrator FAQs
Adobe Illustrator CC is an industry-standard tool in vector drawing and editing for professional design and artwork. Users can create graphic designs that go virtually anywhere including print, websites, video games, logos for brand corporations, packaging for general merchandise, as well as business cards, billboards, bus wraps and even clothes. Illustrator CC enables graphic designers to create sketches, typography and illustrations for print, web, video, and mobile, and offers a wide set of tools, filters and effects. Illustrator works with vector graphics which are resolution independent and defined mathematically for quality control, and also with the more traditional, raster graphics. Illustrator CC comes with thousands of royalty-free stock art and all projects can be loaded into InDesign for a complete design workflow. The solution also integrates with animation and video apps like Animate CC, Premiere Pro, and After Effects. With the seamlessly integrated Adobe Creative Cloud, users can easily access, organize, and share creative assets with other users, as well as other Adobe desktop and mobile apps. Adobe’s mobile apps include Illustrator Draw, Capture CC, and Comp CC that let users intuitively capture creative vision with shapes, color, and typography with their mobile devices and seamlessly continue projects on the desktop with Illustrator CC.
These products have better value for money
Popular comparisons with Adobe Illustrator





















