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Smiddle Webex to CCE Connector Logo

Boost your contact center!

Table of Contents

Smiddle Webex to CCE Connector - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Smiddle Webex to CCE Connector overview

What is Smiddle Webex to CCE Connector?

Smiddle Recording is a modern on-premise software solution for recording, storing, and searching for customer requests. Users can record and save conversations with clients across various communication channels including chat, video/audio calls, chatbot interactions, and more.

The wide functionality of the solution allows you to quickly find, listen to recordings and get conversation statistics. Enabling speech recognition allows you to automate certain call handling tasks.

Smiddle Recording allows:

- Contact centers to record voice calls, chats, videos, and operator screens.

- Record a conversation both from phones and from voice VoIP gateways.

- To identify phone numbers of subscribers.

- Upload records or create links to them in third systems.

- Listen to calls at different speeds.

- Create and add comments and tags to posts.

- Search for the desired record using multi-level filters.

- Connect additional modules (quality assessment and speech recognition).

Starting price


Smiddle Webex to CCE Connector’s user interface

Ease of use rating:

Smiddle Webex to CCE Connector reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Smiddle Webex to CCE Connector's key features

Most critical features, based on insights from Smiddle Webex to CCE Connector users:

Presentation streaming
Screen sharing
Recording

All Smiddle Webex to CCE Connector features

Features rating:

Activity dashboard
API
Caller id
Call recording
Call routing
Chat/Messaging
Conferencing
CRM
File transfer
Mobile access
Multi-Channel communication
Multi-User collaboration
Presentation streaming
Recording
Screen sharing
Third-Party integrations
Two way audio & video
Video call recording
Video conferencing
Video support

Smiddle Webex to CCE Connector alternatives

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Smiddle Webex to CCE Connector support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

In Person
Webinars
Documentation
Videos

Smiddle Webex to CCE Connector FAQs

Related categories