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Missive Logo

Collaborative inbox for teams

Table of Contents

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Missive - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Missive overview

What is Missive?

Missive is an inbox collaboration platform designed for teams that rely on email as their primary communication channel. The product offers a set of features to enhance team productivity and coordination without disrupting existing workflows.

At the core of Missive is its collaborative approach to email management. Teams can create shared inboxes, assign and watch emails, and engage in internal discussions directly within email threads. The platform's internal statuses provide visibility into ongoing tasks and activities, allowing team members to stay informed without directly participating. Missive also enables users to turn emails into tasks, track team capacity, and ensure efficient workload balancing.

Starting price

18per user /
per month

Alternatives

with better value for money


Pros & Cons

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Email and Team Collaboration

Message Handling

Team Collaboration

Pricing

Updates

Missive’s user interface

Ease of use rating:

Missive pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(14)
5(142)

What do users say about Missive?

Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes.

Select to learn more


Who uses Missive?

Based on 156 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Accounting
Telecommunications
Consumer Services
Law Practice
Others

Use cases

Email Management
Team Communication
Collaboration
Customer Service
Workflow Management

Missive's key features

Most critical features, based on insights from Missive users:

Alerts/Notifications
Collaboration tools
Calendar management
Access controls/permissions
@mentions
Task management
Document management
Video conferencing

All Missive features

Features rating:

Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Autoresponders
Brainstorming
Business process automation
Calendar management
Calendar sync
Canned responses
Chat/Messaging
Collaboration tools
Commenting/Notes
Communication management
Contact management
CRM
Customer database
Customer engagement
Customer history
Customer Service Analytics
Customizable fields
Customizable templates
Document management
Document storage
Drag & drop
Email management
Email templates
Employee database
Employee photos
Event calendar
File sharing
File transfer
Inbox management
Interaction tracking
Issue tracking
Knowledge base management
Lead management
Live chat
Macros/Templated responses
Meeting management
@mentions
Mobile access
Multi-Channel communication
Multiple user accounts
Multi-User collaboration
Onboarding
On-Demand communications
Productivity tools
Project management
Real-Time analytics
Real-Time chat
Real-time consumer-facing chat
Real time editing
Real-Time notifications
Real-Time updates
Reminders
Remote access/control
Reporting/Analytics
Reporting & statistics
Response management
Routing
Rules-Based workflow
Search/Filter
Service level agreement (sla) management
Shared inboxes
Signature management
Single sign on
Social media integration
SSL security
Support ticket management
Tagging
Task management
Team collaboration
Template management
Third-Party integrations
Ticket management
To-Do list
Transcripts/Chat history
Usage tracking/analytics
Video conferencing
Workflow configuration
Workflow management

Missive alternatives

Missive logo

Starting from

18

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

6

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Front logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Missive pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 15 Days History
  • 2 Personal Accounts Per User
  • 2 Shared Accounts- Email
  • 3 Users Per Organization
  • Missive Live Chat
  • SMS or Facebook
  • Whatsapp

Starter

18

/user

Per month

Features included:

  • 10 Personal Accounts Per User
  • 5 Shared Accounts- Email
  • Missive Live Chat
  • SMS or Facebook
  • Whatsapp

Productive

30

/user

Per month

Features included:

  • 10 Personal Accounts Per User
  • 5 Shared Accounts- Email
  • API Access
  • Missive Live Chat
  • Rules
  • SMS or Facebook
  • Unlimited
  • Whatsapp
  • Integrations

Business

45

/user

Per month

Contact vendor for more details

User opinions about Missive price and value

Value for money rating:

To see what individual users think of Missive's price and value, check out the review snippets below.

“Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes.”
Verified reviewer profile picture

Max B.

Msc. Operations Management and Consulting

“The comment feature lets me quietly ask our senior accountant questions before replying to clients, which has stopped me from giving wrong information several times.”
Verified reviewer profile picture

Nitika S.

Account Executive

Missive integrations (20)

Integrations rated by users

We looked at 156 user reviews to identify which products are mentioned as Missive integrations and how users feel about them.

ChatGPT logo
ChatGPT

Integration rating: 4.7 (10)

I tell ChatGPT what kind of image I want, and it writes the right prompt for me. Then I use that prompt in Canva to create the image. This way, I get better results without thinking too much about how to describe it.

JA

Julia A.

NA

Integration rating: 4.5 (10)

Unable to detect entry update and perform modification on clickup.

The ClickUp integration allows us to automatically turn our new sales into actionable tasks, helping our team manage fulfillment efficiently.

SN

Stanley N.

Assistant Manager

1/2

Integration rating: 5.0 (6)

Integration rating: 5.0 (6)

Integration rating: 3.0 (5)

Trello works very well with Zapier, letting new form entries, deals, or events create and update cards automatically on our boards

Verified reviewer profile picture

Kartikeya G.

Property Manager

Integration rating: 5.0 (5)

Phone calls wouldn't sync to deal only the contact which created issues in our system.

BM

Brian M.

Founder

Missive customer support

What do users say about Missive customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Missive customer support.

Widespread user sentiment highlights Missive's customer support as highly responsive, helpful, and quick to resolve issues.

A large number of users appreciate the team's proactive approach, rapidly addressing bugs and incorporating user feedback.

The majority of users note that support is knowledgeable, approachable, and treats every customer as a priority.

Support options

Chat
Email/help desk
Faqs/forum

Training options

Live online
Documentation
Webinars

To see what individual users say about Missive's customer support, check out the review snippets below.

“The team of Missive itself is highly responsive and super helpful and always working hard on the product, delivering new updates with the latest developments super quickly.”

Verified reviewer profile picture

Christoph K.

CMO

“The team at Missive is great to work with, responsive and knows their product well.”

CG

Christian G.

CEO

Missive FAQs

Related categories