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Intulse Logo

VoIP business phone system for organizations of all sizes

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Intulse - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Intulse overview

What is Intulse?

Intulse is a cloud-based VoIP system designed to help organizations streamline processes for inbound and outbound communications by providing phone solutions. Key features include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting.

Supervisors can use the dashboard to initiate new calls, monitor interactions, and manage incoming calls by routing them to agents. The solution's drag-and-drop interface lets operators add multiple callers during an ongoing call and organize virtual conferences using bridges. Employees can set up call forwarding to multiple phones when not available and track missed calls via indicators. Moreover, agents can create custom greetings/messages for phone systems by recording voice prompts.

Intulse provides integration with third-party CRM platforms, such as Microsoft Dynamics, Zoho, Goldmine, Salesforce, HubSpot, Redtail, Wealthbox, AgencyBloc, Elexio ChMS, Medius, QQCatalyst, and more. Integrating VoIP into a CRM helps businesses easily manage/update contacts with detailed information. Agents can use the IVR menu to accept inputs from callers, segment their queries, and route callers to the required destination.

Starting price

26per user /
per month
view pricing plans

Pros & Cons

Fax

Voicemail and Email Notifications

Customer Support

Call Management

Message Management

Transition Process

Intulse’s user interface

Ease of use rating:

Intulse pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(52)
5(76)

What do users say about Intulse?

The actual landline phones are also not always reliable and we struggle at times with poor sound quality for incoming calls.

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Who uses Intulse?

Based on 132 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services
Insurance
Non-Profit Organization Management
Transportation/Trucking/Railroad
Others

Use cases

VoIP
Business Phone Systems
Telephony
Online Meeting

Intulse's key features

Most critical features, based on insights from Intulse users:

Call routing
Mobile access
Call recording
Call monitoring
Call logging
Virtual Call Center
Automated attendant

All Intulse features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Archiving & retention
Automated attendant
Automatic call distribution
Callback scheduling
Call center management
Call conferencing
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call queues
Call recording
Call reporting
Call routing
Call screening
Call tagging
Call tracking
Call transcription
Call transfer
Chat/Messaging
Collaboration tools
Computer telephony integration
Conferencing
Contact database
Contact management
CRM
Customizable Caller ID
Customizable reports
Drag & drop
Electronic faxes
Employee directory
Event triggered actions
Fax Management
For cloud phone systems
Group messaging
Interaction tracking
IVR
Mobile access
Monitoring
Multi-User collaboration
On-Demand recording
Online voice transmission
PBX
Performance metrics
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Real-Time updates
Recording
Reporting/Analytics
Reporting & statistics
Ring Groups
Role-Based permissions
Screen sharing
SMS messaging
SSL security
Third-Party integrations
Two-Way audio & video
Unified communications
Video call recording
Video conferencing
Virtual backgrounds
Virtual Call Center
Virtual Extensions
Virtual voicemail
Voice mail
Voicemail transcription
VoIP
VoIP connection

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Intulse logo
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Intulse pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

2-4 users

42

/user

Per month

Features included:

  • CRM Integration
  • Mobile Soft-Phone App
  • IVR Menus and Call Recording
  • Software Dashboard
  • Time Based Routing
  • Virtual Receptionist
  • Conference Calling
  • Company Directory

5-9 users

36

/user

Per month

Features included:

  • CRM Integration
  • Mobile Soft-Phone App
  • IVR Menus and Call Recording
  • Software Dashboard
  • Time Based Routing
  • Virtual Receptionist
  • Conference Calling
  • Company Directory

10-24 users

34

/user

Per month

Features included:

  • CRM Integration
  • Mobile Soft-Phone App
  • IVR Menus and Call Recording
  • Software Dashboard
  • Time Based Routing
  • Virtual Receptionist
  • Conference Calling
  • Company Directory

25-99 users

28

/user

Per month

Features included:

  • CRM Integration
  • Mobile Soft-Phone App
  • IVR Menus and Call Recording
  • Software Dashboard
  • Time Based Routing
  • Virtual Receptionist
  • Conference Calling
  • Company Directory

100+ users

26

/user

Per month

Features included:

  • CRM Integration
  • Mobile Soft-Phone App
  • IVR Menus and Call Recording
  • Software Dashboard
  • Time Based Routing
  • Virtual Receptionist
  • Conference Calling
  • Company Directory

User opinions about Intulse price and value

Value for money rating:

To see what individual users think of Intulse's price and value, check out the review snippets below.

“At a time when compliance demanded a quick turn of our companies work flow, we were able to integrate the phone and call recording features directly with our current CRM for seamless integration. ”
CD

Catherine D.

CEO

“The concept behind the flexibility of having a remote office phone that can allow for your office to be anywhere.”
MH

Melia H.

Client Scheduler

Intulse integrations (24)

Integrations rated by users

We looked at 132 user reviews to identify which products are mentioned as Intulse integrations and how users feel about them.

Redtail CRM logo
Redtail CRM

Integration rating: 4.8 (8)

saves time having them communicate.

RS

Ryan S.

Director of Planning

Integration rating: 5.0 (3)

Wealthbox logo
Wealthbox

Integration rating: 5.0 (1)

Rock RMS logo
Rock RMS

Integration rating: 3.0 (1)

Intulse customer support

What do users say about Intulse customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Intulse customer support.

Widespread user sentiment highlights Intulse's customer support as highly responsive and easy to reach whenever needed.

A significant portion of users appreciate the knowledgeable, courteous, and professional support team that provides accurate solutions.

Frequently reported by users, Intulse support goes above and beyond, assisting with setup, ongoing changes, and personalized training.

Support options

Knowledge base
Email/help desk
Chat
Phone support
Faqs/forum

Training options

Live online
Videos
In person
Documentation
Webinars

To see what individual users say about Intulse's customer support, check out the review snippets below.

“Quick response from Customer service, always available at a moments notice. ”

RG

Richard G.

Sales Director

“This service is extremely dependable, no need to worry about down time.”

CN

Chad N.

Owner

“The customer service after that point has been lacking.”

RM

Ralph M.

Managing Partner

Intulse FAQs

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