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Factorial
5
175
4
104
3
16
2
4
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered business software that helps you manage your team
Table of Contents
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Factorial - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Factorial overview
Based on 312 verified user reviews
What is Factorial?
Reviews for Factorial come from a wide variety of industries, including information technology and services (8% of reviewers), marketing and advertising (7%), and computer software (7%). The most frequent use case for Factorial cited by reviewers is human resources (60% of reviewers).
What do users say about Factorial pricing?
Some users say Factorial offers good value for money, highlighting affordable pricing and a useful free trial. Reviewers appreciate the included functionalities, but some reviewers feel it is expensive, citing price increases and hidden costs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pricing
Control
User Interface
Payroll Management
Configuration and Implementation
Bugs and Issues
Factorial’s user interface
Factorial pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about Factorial?
Reviews for Factorial come from a wide variety of industries, including information technology and services (8% of reviewers), marketing and advertising (7%), and computer software (7%). The most frequent use case for Factorial cited by reviewers is human resources (60% of reviewers).
Select to learn more
Who uses Factorial?
Based on 312 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Factorial's key features
Most critical features, based on insights from Factorial users:
All Factorial features
Features rating:
Factorial alternatives
Factorial
Starting from
8
/user
Per month
Paylocity
Starting from
No pricing info
Rippling
Starting from
8
/user
Per month
Connecteam
Starting from
29
Per month
Factorial pricing
Starting from
8
/user
Per month
User opinions about Factorial price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Factorial's price and value, mention it in a positive light.
Some users say Factorial offers good value for money, highlighting affordable pricing, a budget-friendly option, and a free trial or free version that allows them to test features before committing. Reviewers appreciate the range of functionalities included for the price and mention that it can pay for itself through cost savings. Some users report that the price per user is reasonable given the features. However, some reviewers feel the software is expensive compared to competitors, mention frequent price increases, and note hidden or additional costs for certain functionalities they do not need. Some users think the pricing could be more accessible.
, and
Factorial integrations (47)
Integrations rated by users
We looked at 312 user reviews to identify which products are mentioned as Factorial integrations and how users feel about them.
Integration rating: 4.8 (7)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Integration rating: 4.7 (5)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 5.0 (4)
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
“It makes it easy to schedule events with other Gmail users.”
Rylie P.
Communications Coordinator
Factorial customer support
What do users say about Factorial customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Factorial customer support.
A fair number of users highlight the prompt, friendly, and efficient responses from Factorial's customer support team.
Multiple users appreciate the personalized assistance and support provided during onboarding and problem resolution.
A fair number of users report slow, unresponsive, or hard-to-reach customer support, especially outside Europe and after initial setup.
Support options
Training options
To see what individual users say about Factorial's customer support, check out the review snippets below.
“Reduces paperwork and has a dedicated support experts and consultancy.”
Asami M.
CEO and Founder
“The customer service is one of the worst I have ever encountered: they simply do not reply to anything.”
Joana P.
Founder and Managing Partner
“The support and account management post onboarding is very poor.”
Marc S.
Operations Director
Factorial FAQs
Factorial is a comprehensive business management software that unifies and automates time, talent, finance, and payroll processes. The platform centralizes administrative tasks related to human resources, allowing management teams to focus on strategic initiatives rather than paperwork. Through its integrated system, organizations can manage employee time-off requests, track work hours, set schedules, and oversee project planning, control, and billing all within a single interface. The software offers extensive talent management capabilities including employee performance tracking, recruitment tools, onboarding and offboarding organization, training management, and goal tracking. Factorial streamlines payroll preparation and review while providing electronic signature functionality for official documents. The platform includes dedicated modules for IT management, expense tracking, document storage, and organizational charting. Its employee portal gives staff members direct access to payroll information, vacation requests, and assigned tasks, creating a self-service environment.
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