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Waystar
5
132
4
55
3
8
2
4
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Waystar - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Waystar overview
What is Waystar?
Waystar partnership offers clients claims processing, remits, eligibility checks, paper claims processing, claim acknowledgements and real-time claim scrubbing through our seamless integration. Our industry-leading 98%+ first-pass clean claims rate and top-notch customer support have earned Best in KLAS® ratings every year since 2010 and #1 rankings from Black Book surveys since 2012.
Our powerful network connects to over 4,000 payers, 450,000 providers across every care setting and 750 health systems and hospitals.
For more information, please visit www.waystar.com/our-platform
Starting price
Alternatives
with better value for money
Pros & Cons
Claims Processing
Claim Submission
Claim Rejections
Contract and Cancellation
Credit Card Processing
Waystar’s user interface
Waystar pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Waystar?
Easy to make claim edits and claim resubmissions
Select to learn more
Who uses Waystar?
Based on 207 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Waystar's key features
Most critical features, based on insights from Waystar users:
All Waystar features
Features rating:
Waystar alternatives
Waystar
Starting from
No pricing info
EZClaim
Starting from
149
/user
Per month
Tebra
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No pricing info
Carepatron
Starting from
23
/user
Per month
Waystar pricing
Value for money rating:
Starting from
No pricing info
User opinions about Waystar price and value
Value for money rating:
To see what individual users think of Waystar's price and value, check out the review snippets below.
Taylor U.
Surgery Coordinator
Kristin H.
owner
Waystar integrations (12)
Integrations rated by users
We looked at 207 user reviews to identify which products are mentioned as Waystar integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“Worldview's HCHB integration is imperative to our operations and any time HCHB needs further assistance, Worldview's team is always there to help things just click”
Kenneth B.
IT Administrator and Support
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
“Sunoh is supposed to create a clean note by putting the pertinent aspects of the medical interview into the chart. It somewhat does this, but I spend a lot of time editing/improving what Sunoh produces.”
Eric M.
Physician
Waystar customer support
What do users say about Waystar customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Waystar customer support.
Widespread user sentiment highlights friendly, knowledgeable, and responsive customer support that is quick to assist with issues.
A significant portion of users value that support teams are easy to reach, work collaboratively, and provide helpful guidance when needed.
A minority of users report slow response times, difficulty reaching support, and concerns about staff training or product knowledge.
Support options
Training options
To see what individual users say about Waystar's customer support, check out the review snippets below.
“Waystar has a well-trained workforce that focuses on customer service while knowing how to use the product in its entirety.”
Sharon H.
Billing Manager
“Their customer service has always been very responsive.”
Brenda H.
Office Manager/medical coder
