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TherapyNotes, LLC
5
749
4
154
3
29
2
13
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online mental health EMR and practice management software.
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TherapyNotes, LLC - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
TherapyNotes, LLC overview
Based on 959 verified user reviews
What is TherapyNotes, LLC?
TherapyNotes, LLC is a mental health EHR tool offering key features such as EMR/EHR management, charting, calendar management, HIPAA compliance, appointment scheduling, and therapy notes, among others.
Who uses TherapyNotes, LLC?
By industry, TherapyNotes, LLC reviewers are most commonly professionals in mental health care (70%). The most frequent use case cited is mental health EHR (68% of reviewers).
What do users say about TherapyNotes, LLC pricing?
Most reviewers indicate that TherapyNotes, LLC delivers strong value for money, with comprehensive features included at a fair price. However, some users report concerns about price increases and limited flexibility, especially for expanding practices or specific features.
What are the most popular integrations for TherapyNotes, LLC?
The TherapyNotes, LLC integration most frequently cited by reviewers is Google Calendar, a scheduling product rated 4.5 out of 5 for its integration with TherapyNotes, LLC.
Starting price
per month
Pros & Cons
Notes
Scheduling and Calendar
Customer Support
Bugs and Issues
Billing and Notes
Claims Submission
TherapyNotes, LLC’s user interface
TherapyNotes, LLC pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about TherapyNotes, LLC?
TherapyNotes, LLC is a mental health EHR tool offering key features such as EMR/EHR management, charting, calendar management, HIPAA compliance, appointment scheduling, and therapy notes, among others.
Select to learn more
Who uses TherapyNotes, LLC?
Based on 959 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
TherapyNotes, LLC's key features
GetApp's analysis of 104 verified user reviews collected between July 2021 and October 2024 identifies TherapyNotes, LLC's most critical features and summarizes user sentiment about those features.
Reviewers appreciate TherapyNotes, LLC's EMR/EHR capabilities for their ease of use and comprehensive documentation. They highlight the ability to document patient encounters, assessments, and medication management efficiently. Users report that the system is up-to-date with current forms and allows for easy distribution to clients. They also value the secure storage of electronic notes and documents, as well as the built-in capabilities for QA compliance and billing. However, some users mention the need for subfolders and customizable templates. Of the 26 TherapyNotes, LLC users who gave detailed accounts of their use of EMR/EHR, 100% rated this feature as important or highly important.
Reviewers indicate that TherapyNotes, LLC's charting capabilities are user-friendly and efficient. They appreciate the dropdown menu for various types of notes and the ability to have supervisors sign off on clinicians' work. Users find the charting process straightforward and compliant with industry standards. However, some reviewers note that the system lacks customizable templates and can be cumbersome for certain documentation styles. Overall, they value the ease of use and the ability to maintain high-quality documentation. Of the 23 TherapyNotes, LLC users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.
Users report that TherapyNotes, LLC's calendar management is intuitive and helps them stay organized. They appreciate the ability to schedule clients effortlessly, block out holidays, and sync with their devices. Reviewers find the multiple views helpful for avoiding overbooking and managing their schedules efficiently. They also value the option for clients to schedule appointments through the portal. Some users mention a desire for more color-coding options to differentiate appointments. Of the 15 TherapyNotes, LLC users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.
Reviewers feel confident in TherapyNotes, LLC's HIPAA compliance, noting that it ensures the security and confidentiality of client information. They highlight the built-in compliance capabilities, two-factor authentication, and the ability to personalize HIPAA forms. Users appreciate the peace of mind that comes with knowing their electronic records are protected and compliant with legal and ethical standards. They also value the client portal for secure communication and document sharing. Of the 37 TherapyNotes, LLC users who gave detailed accounts of their use of HIPAA Compliant, 97% rated this feature as important or highly important.
Users find TherapyNotes, LLC's appointment scheduling capabilities easy to use and efficient. They appreciate the integration with Google Calendar and the ability to schedule, view, and manage appointments quickly. Reviewers highlight the convenience of online appointment scheduling for clients and the effective reminder systems. Some users suggest improvements such as color-coding for different billing codes and better mobile editing options. Overall, they value the straightforward and reliable scheduling process. Of the 17 TherapyNotes, LLC users who gave detailed accounts of their use of Appointment Scheduling, 94% rated this feature as important or highly important.
All TherapyNotes, LLC features
Features rating:
TherapyNotes, LLC alternatives
TherapyNotes, LLC pricing
Pricing plans
Pricing details:
User opinions about TherapyNotes, LLC price and value
Value for money rating:
To see what individual users think of TherapyNotes, LLC's price and value, check out the review snippets below.
Colleen M.
Owner Provider
Katrina P.
IT Analyst
TherapyNotes, LLC integrations (3)
Integrations rated by users
We looked at 959 user reviews to identify which products are mentioned as TherapyNotes, LLC integrations and how users feel about them.
Integration rating: 4.4 (15)
“Love my google calendar”

Stacey S.
Onwer
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
“for ical use CALENDAR”
Dianne H.
Owner
Integration rating: 5.0 (2)
“Video and note completion”
“I use this on occasion for my virtual sessions but CarePatron ended up being just as easy”
ANGELICA W.
LPC
TherapyNotes, LLC customer support
What do users say about TherapyNotes, LLC customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TherapyNotes, LLC customer support.
A large number of users highlight TherapyNotes' customer support as friendly, knowledgeable, and consistently helpful.
Frequently reported by users, support response times are quick, often resolving issues within hours or even faster.
Widespread user sentiment praises the ease of reaching live support and the team's willingness to walk users through problems.
A significant portion of users appreciate that customer support is responsive to feedback and helps improve the platform.
Support options
Training options
To see what individual users say about TherapyNotes, LLC's customer support, check out the review snippets below.
“One of the things I have been most pleased about is the customer service. Whenever I have a questions, it is answered promptly.”
Stephanie R.
Psychologist
“Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call.”
Melissa B.
Speech-Language Pathologist
“I have been working with both a support supervisor (Heather) and a representative from the sales team (Lymari), as those departments are not connected.”

Michelle G.
Therapist
TherapyNotes, LLC FAQs
As the most trusted web-based practice management and electronic health records (EHR) software for behavioral health with thousands of active customers and unlimited phone and email support, TherapyNotes helps mental health practitioners and clinicians manage their workflows and administrative tasks. The software offers a variety of features including a client/patient portal, appointment scheduling, psychotherapy and medication management notes, electronic claims and remittance with ERA payment posting, and patient records management. It is suitable for psychotherapzy, psychiatry, counseling, social work and other behavioral health practices of all sizes, including solo and group practices. TherapyNotes also supports practices that have multiple locations, as well as clinicians who need access to records outside of their home office. TherapyNotes provides automatic to-do lists after each appointment that streamline user’s daily workload ensuring that you complete your treatment plans, sign unsigned notes, follow up with patients, or contact the patient's PCP, in addition to many other helpful reminders. You'll never forget to do a note! TherapyNotes also ensures that patients do not miss appointments since it sends automatic email, text or phone reminders. Users can also sync their schedule with Google calendar, iCal, Outlook or any other compatible calendar software. TherapyNotes supports the creation and storage of electronic medical records including intake notes, treatment plans, psychological evaluations and progress notes. Notes come with drop-down menus and click boxes to allow for speedy input. These notes are encrypted and backed-up, and can be downloaded as PDF files. TherapyNotes billing tools streamline billing procedures and support electronic claims, billing reports, patient statements and credit card processing. TherapyNotes electronic (EDI) claims uses notes and other settings to generate and submit insurance claims. The software also supports role-based user access and customizable security settings. TherapyNotes is compliant with HIPAA and other insurance requirements and uses a fully encrypted centralized database. The product is compatible with iPad, iPhone and Android devices. TherapyNotes is also used in classrooms and university training clinics to give students experience of a real-world system.
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