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TherapyNotes, LLC Logo

Online mental health EMR and practice management software.

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TherapyNotes, LLC - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

TherapyNotes, LLC overview

Based on 959 verified user reviews

What is TherapyNotes, LLC?

TherapyNotes, LLC is a mental health EHR tool offering key features such as EMR/EHR management, charting, calendar management, HIPAA compliance, appointment scheduling, and therapy notes, among others.

Who uses TherapyNotes, LLC?

By industry, TherapyNotes, LLC reviewers are most commonly professionals in mental health care (70%). The most frequent use case cited is mental health EHR (68% of reviewers).

What do users say about TherapyNotes, LLC pricing?

Most reviewers indicate that TherapyNotes, LLC delivers strong value for money, with comprehensive features included at a fair price. However, some users report concerns about price increases and limited flexibility, especially for expanding practices or specific features.

What are the most popular integrations for TherapyNotes, LLC?

The TherapyNotes, LLC integration most frequently cited by reviewers is Google Calendar, a scheduling product rated 4.5 out of 5 for its integration with TherapyNotes, LLC.

Starting price

59per user /
per month
view pricing plans
try for free

Pros & Cons

Notes

Scheduling and Calendar

Customer Support

Bugs and Issues

Billing and Notes

Claims Submission

TherapyNotes, LLC’s user interface

Ease of use rating:

TherapyNotes, LLC pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(27)
3-4(183)
5(749)

What do users say about TherapyNotes, LLC?

TherapyNotes, LLC is a mental health EHR tool offering key features such as EMR/EHR management, charting, calendar management, HIPAA compliance, appointment scheduling, and therapy notes, among others.

Select to learn more


Who uses TherapyNotes, LLC?

Based on 959 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Health, Wellness and Fitness
Hospital & Health Care
Medical Practice
Others

Use cases

Mental Health
Electronic Medical Records
Payment Processing
Mental Health EHR
Claims Processing

TherapyNotes, LLC's key features

GetApp's analysis of 104 verified user reviews collected between July 2021 and October 2024 identifies TherapyNotes, LLC's most critical features and summarizes user sentiment about those features.

EMR/EHR

Reviewers appreciate TherapyNotes, LLC's EMR/EHR capabilities for their ease of use and comprehensive documentation. They highlight the ability to document patient encounters, assessments, and medication management efficiently. Users report that the system is up-to-date with current forms and allows for easy distribution to clients. They also value the secure storage of electronic notes and documents, as well as the built-in capabilities for QA compliance and billing. However, some users mention the need for subfolders and customizable templates. Of the 26 TherapyNotes, LLC users who gave detailed accounts of their use of EMR/EHR, 100% rated this feature as important or highly important.


Charting

Reviewers indicate that TherapyNotes, LLC's charting capabilities are user-friendly and efficient. They appreciate the dropdown menu for various types of notes and the ability to have supervisors sign off on clinicians' work. Users find the charting process straightforward and compliant with industry standards. However, some reviewers note that the system lacks customizable templates and can be cumbersome for certain documentation styles. Overall, they value the ease of use and the ability to maintain high-quality documentation. Of the 23 TherapyNotes, LLC users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.


Calendar management

Users report that TherapyNotes, LLC's calendar management is intuitive and helps them stay organized. They appreciate the ability to schedule clients effortlessly, block out holidays, and sync with their devices. Reviewers find the multiple views helpful for avoiding overbooking and managing their schedules efficiently. They also value the option for clients to schedule appointments through the portal. Some users mention a desire for more color-coding options to differentiate appointments. Of the 15 TherapyNotes, LLC users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.


HIPAA compliant

Reviewers feel confident in TherapyNotes, LLC's HIPAA compliance, noting that it ensures the security and confidentiality of client information. They highlight the built-in compliance capabilities, two-factor authentication, and the ability to personalize HIPAA forms. Users appreciate the peace of mind that comes with knowing their electronic records are protected and compliant with legal and ethical standards. They also value the client portal for secure communication and document sharing. Of the 37 TherapyNotes, LLC users who gave detailed accounts of their use of HIPAA Compliant, 97% rated this feature as important or highly important.


Appointment scheduling

Users find TherapyNotes, LLC's appointment scheduling capabilities easy to use and efficient. They appreciate the integration with Google Calendar and the ability to schedule, view, and manage appointments quickly. Reviewers highlight the convenience of online appointment scheduling for clients and the effective reminder systems. Some users suggest improvements such as color-coding for different billing codes and better mobile editing options. Overall, they value the straightforward and reliable scheduling process. Of the 17 TherapyNotes, LLC users who gave detailed accounts of their use of Appointment Scheduling, 94% rated this feature as important or highly important.


All TherapyNotes, LLC features

Features rating:

Activity dashboard
Alerts/Notifications
API
Appointment management
Audit management
Billing & invoicing
Calendar sync
Case management
Case notes
Chat/Messaging
Claims adjuster management
Claims management
Claims scrubbing
Claims settlement
Claims tracking
Client portal
Clinical notes
Code & charge entry
Coding assistance
Compliance management
Compliance tracking
Confirmations/Reminders
Co-Pay & Deductible Tracking
Credit card processing
Customer database
Customer management
Customizable templates
Data import/export
Data security
Decision support
Documentation management
Document management
Document storage
Drag & drop
Dunning management
EDI
Electronic claims
Electronic payments
Electronic signature
Email reminders
Employee management
E-Prescribing
Faculty/Staff management
File sharing
For group therapy
For medical purposes
For mental/behavioral health
Forms management
Formulary management
For psychiatrists
Handwriting recognition
Healthcare compliance
Historical reporting
Initial assessments
Insurance eligibility verification
Invoice history
Invoice management
Live chat
Medical billing
Medication management
Messaging
Mobile access
Monitoring
Multi-Location
Multi-Provider practice
No-Show tracking
Notes management
On call scheduling
Online booking
Online forms
Online payments
Online scheduling
Paper-Based Claims
Patient communications
Patient intake
Patient portal
Patient records management
Payment processing
Payor Management
Physician management
Practice management
Process/Workflow automation
Progress notes
Progress tracking
Quotes/Estimates
Real-Time analytics
Real-Time reporting
Records management
Recurring appointments
Reminders
Remittance advice
Remote treatment planning
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Scheduling
Search/Filter
Secure data storage
Self service portal
Session notes
Task scheduling
Telemedicine
Teletherapy
Therapy notes
Treatment planning
Video conferencing
Virtual waiting room
Web-based deployment
Workflow management

TherapyNotes, LLC alternatives

TherapyNotes, LLC logo
visit website

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59

/user

Per month

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EHRYourWay logo

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SimplePractice logo
visit website

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

TherapyNotes, LLC pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Solo

59

/user

Per month

Features included:

  • Appointment Reminders
  • Credit Card Processing
  • Custom Client Portal
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure and Tension-Free Backups
  • Unlimited File Storage
  • Unlimited One-on-One Teleheath Sessions

Group

69

Per month

Features included:

  • Appointment Reminders
  • Client Portal
  • Credit Card Processing
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure Backups
  • Unlimited File Storage
  • Unlimited One-On-One Teleheath Sessions

Enterprise (30+ users)

69

Per month

Features included:

  • Appointment Reminders
  • Client Portal
  • Credit Card Processing
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure Backups
  • Unlimited File Storage
  • Unlimited One-On-One Teleheath Sessions

User opinions about TherapyNotes, LLC price and value

Value for money rating:

To see what individual users think of TherapyNotes, LLC's price and value, check out the review snippets below.

“Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!”
CM

Colleen M.

Owner Provider

“I use it for booking appointments and keeping track of records.”
KP

Katrina P.

IT Analyst

TherapyNotes, LLC integrations (3)

Integrations rated by users

We looked at 959 user reviews to identify which products are mentioned as TherapyNotes, LLC integrations and how users feel about them.

Integration rating: 4.4 (15)

Love my google calendar

Verified reviewer profile picture

Stacey S.

Onwer

Integration rating: 4.7 (3)

Integration rating: 5.0 (2)

Integration rating: 4.0 (2)

for ical use CALENDAR

DH

Dianne H.

Owner

Doxy.me logo
Doxy.me

Integration rating: 5.0 (2)

Video and note completion

I use this on occasion for my virtual sessions but CarePatron ended up being just as easy

AW

ANGELICA W.

LPC

1/2

TherapyNotes, LLC customer support

What do users say about TherapyNotes, LLC customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of TherapyNotes, LLC customer support.

A large number of users highlight TherapyNotes' customer support as friendly, knowledgeable, and consistently helpful.

Frequently reported by users, support response times are quick, often resolving issues within hours or even faster.

Widespread user sentiment praises the ease of reaching live support and the team's willingness to walk users through problems.

A significant portion of users appreciate that customer support is responsive to feedback and helps improve the platform.

Support options

Faqs/forum
Knowledge base
Phone support
Email/help desk
Chat
24/7 (live rep)

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about TherapyNotes, LLC's customer support, check out the review snippets below.

“One of the things I have been most pleased about is the customer service. Whenever I have a questions, it is answered promptly.”

SR

Stephanie R.

Psychologist

“Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call.”

MB

Melissa B.

Speech-Language Pathologist

“I have been working with both a support supervisor (Heather) and a representative from the sales team (Lymari), as those departments are not connected.”

Verified reviewer profile picture

Michelle G.

Therapist

TherapyNotes, LLC FAQs

Q. What is TherapyNotes, LLC used for?

As the most trusted web-based practice management and electronic health records (EHR) software for behavioral health with thousands of active customers and unlimited phone and email support, TherapyNotes helps mental health practitioners and clinicians manage their workflows and administrative tasks. The software offers a variety of features including a client/patient portal, appointment scheduling, psychotherapy and medication management notes, electronic claims and remittance with ERA payment posting, and patient records management. It is suitable for psychotherapzy, psychiatry, counseling, social work and other behavioral health practices of all sizes, including solo and group practices. TherapyNotes also supports practices that have multiple locations, as well as clinicians who need access to records outside of their home office. TherapyNotes provides automatic to-do lists after each appointment that streamline user’s daily workload ensuring that you complete your treatment plans, sign unsigned notes, follow up with patients, or contact the patient's PCP, in addition to many other helpful reminders. You'll never forget to do a note! TherapyNotes also ensures that patients do not miss appointments since it sends automatic email, text or phone reminders. Users can also sync their schedule with Google calendar, iCal, Outlook or any other compatible calendar software. TherapyNotes supports the creation and storage of electronic medical records including intake notes, treatment plans, psychological evaluations and progress notes. Notes come with drop-down menus and click boxes to allow for speedy input. These notes are encrypted and backed-up, and can be downloaded as PDF files. TherapyNotes billing tools streamline billing procedures and support electronic claims, billing reports, patient statements and credit card processing. TherapyNotes electronic (EDI) claims uses notes and other settings to generate and submit insurance claims. The software also supports role-based user access and customizable security settings. TherapyNotes is compliant with HIPAA and other insurance requirements and uses a fully encrypted centralized database. The product is compatible with iPad, iPhone and Android devices. TherapyNotes is also used in classrooms and university training clinics to give students experience of a real-world system.

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