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Remedly
5
58
4
12
3
4
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud software for Mental Health and Aesthetic practices
Table of Contents
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Remedly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Remedly overview
What is Remedly?
Remedly is a cloud platform used for practice management by Mental Health professionals, Medical Spas, Plastic Surgeons, DME companies, and various other medical practitioners. The integrated solution includes Electronic Health Records (EHR), Practice Management with customizable forms and notes, Revenue Cycle Management with a Medical Billing Module, an online Patient Portal, standard reports, and Advanced Analytics.
Remedly offers template customization of chart notes and forms. Additionally, lab tests can be ordered electronically, and controlled substance medications can be prescribed without ever leaving the platform.
The Revenue Cycle Management module by Remedly is designed to manage all payments, minimize errors, and provide an easy, convenient tool for managing patient bills and payments. The RCM module allows users to invoicing, CC or split payments and refunds, insurance eligibility verification and insurance claims processing.
You can try out Remedly with a 7-day free trial to experience the difference it can make for your practice.
Starting price
per month
Pros & Cons
Customer Support
Billing
Patient Management
Pricing
User Interface
Remedly’s user interface
Remedly review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about Remedly?
Reviewers indicate Remedly offers responsive and knowledgeable customer support, with many noting prompt assistance and meaningful improvements based on feedback. They feel the support team listens to concerns and helps resolve issues quickly, though some mention inconsistent experiences in the past and occasional difficulties with communication. They report overall satisfaction with recent upgrades and reliability.
Users say Remedly is user-friendly and easy to navigate, making patient management and documentation efficient. They find the interface intuitive and appreciate customization options, but some feel certain features could be more streamlined or easier to tailor for specific needs.
Select to learn more
Who uses Remedly?
Based on 77 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Remedly's key features
Most critical features, based on insights from Remedly users:
All Remedly features
Features rating:
Remedly alternatives
Remedly
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Remedly pricing
Value for money rating:
Starting from
89
Per month
User opinions about Remedly price and value
Value for money rating:
To see what individual users think of Remedly's price and value, check out the review snippets below.
Vânia R.
Team
Heldor G.
Manager
Remedly integrations (3)
Integrations rated by users
We looked at 77 user reviews to identify which products are mentioned as Remedly integrations and how users feel about them.
Integration rating: 5.0 (1)
“primary crm for babymd”
Sia A.
product manager
Integration rating: 5.0 (1)
“Customers can pay online or in person”
Bridget B.
Director
Integration rating: 5.0 (1)
“Integration with Square is important because it helps streamline payment processing, keeps transactions organized, and makes checkout easier for both myself and my clients.”
“Easy to integrate, even for someone not too tech savvy like me.”
Wendy M.
Owner and HHP
Integration rating: 5.0 (1)
Remedly customer support
What do users say about Remedly customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Remedly customer support.
Widely noted by reviewers, Remedly's customer support is highly responsive and quick to address questions and concerns.
A significant portion of users highlight the support team's knowledge and ability to troubleshoot and educate effectively.
Common user feedback praises Remedly for listening to suggestions and implementing meaningful changes based on customer input.
Support options
Training options
To see what individual users say about Remedly's customer support, check out the review snippets below.
“Customer support is responsive and knowledgeable, addressing issues promptly.”
Natalia C.
Patient Care Manager
“The customer service is like no other, they are always responsive, listen and take into consideration what we as a practice suggest. ”
Veronica R.
General Manager
“Customer service and response wait times.”
Kenisha L.
Marketing
“Very difficult to communicate our needs or get adequate help prior to [sensitive content hidden] coming on board.”
Laura B.
physician
Remedly FAQs
Remedly has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What level of support does Remedly offer?
Remedly offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base
