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myUnity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Electronic Health Record management for home care & hospice
Table of Contents
myUnity - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
myUnity overview
What is myUnity?
Netsmart myUnity (formerly DeVero) is an electronic health records management system designed to provide home healthcare agencies, hospices, pediatrics and therapy groups with a flexible, scalable and secure cloud-based platform from which to manage their clinical documentation.
Netsmart aims to enhance home health and hospice operations by offering users the tools to manage, send and receive documents electronically and upload supporting files, images and videos easily.
Users can also manage caregiver schedules with an online calendar, communicate conveniently with secure one-on-one or group messaging as well as perform multi-service line billing through integrations with Ability or ZirMed electronic billing software.
With a self-service portal, myUnity grants physicians the flexibility to provide point-of-care oversight as well as sign forms electronically at any time. Moreover, myUnity includes comprehensive reporting technology that allows users to generate custom reports on any field or any form in addition to established clinical, administrative and financial reports.
Built with an intuitive design, myUnity aims to equip clinicians with a simple and accessible EHR management solution. As a web-based system, myUnity supports any device, delivering a mobile and centralized system from which users can access and organize their documents, schedules, and reports.
myUnity is a scalable solution, capable of supporting all business lines across the post-acute care continuum on one platform as well as meeting care coordination, analytics, and interoperability needs.
Key benefits of using myUnity
Starting price
Pros & Cons

Device Compatibility
Information Management
Improvements and Comparisons
myUnity’s user interface
myUnity pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about myUnity?
The system and processes have not improved.
Select to learn more
Who uses myUnity?
Based on 118 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
myUnity's key features
Most critical features, based on insights from myUnity users:
All myUnity features
Features rating:
myUnity alternatives
myUnity pricing
Value for money rating:
Starting from
No pricing info
User opinions about myUnity price and value
Value for money rating:
To see what individual users think of myUnity's price and value, check out the review snippets below.
Alecia W.
Clinical Director
Jeff Y.
myUnity integrations (5)
Top integrations
myUnity customer support
What do users say about myUnity customer support?
Customer support rating:
We analyzed 33 verified user reviews to identify positive and negative aspects of myUnity customer support.
Widespread user sentiment highlights friendly, knowledgeable support staff who provide clear, reliable guidance and solutions.
Frequently reported by users, response times are prompt and issues are handled effectively, even with repeated inquiries.
A limited number of users mention difficulty reaching live support, long hold times, and less optimal support hours for some regions.
Support options
Training options
To see what individual users say about myUnity's customer support, check out the review snippets below.
“I was able to learn everything quickly. If I every have troubles, customer support gives me clear instructions, and I can follow the instructions easily with this software.”
Sidney C.
Administrative Assistant
“I'm very impressed with the support staff. Whenever I have an issue, I call and it's taken care of immediately! ”
Peggy S.
Oasis Coordinator
“Customer service was never good and no live person ever answered your phone call and you always had to leave a message and wait for a call back.”
Kelley M.
Compliance Officer
myUnity FAQs
myUnity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does myUnity support?
myUnity supports the following languages:
English
Q. Does myUnity support mobile devices?
myUnity supports the following devices:
Android, iPad, iPhone
Q. Does myUnity offer an API?
Yes, myUnity has an API available for use.
Q. What level of support does myUnity offer?
myUnity offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base















