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CivicTrack  Logo

Collaborate, Track, Trace and resolve issues

Table of Contents

CivicTrack - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

CivicTrack overview

What is CivicTrack ?

Designed by constituency offices specifically to assist in their administrative efforts, CivicTrack is a constituent case management tool.

CivicTrack includes multilevel search capabilities, activity tracking, follow-up assignment, and task scheduling. All features are available simultaneously across multiple offices operating on a single real-time database.

Starting price

46per user /
per month

Alternatives

with better value for money


Pros & Cons

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Security and Access Control

Ease of Use

CivicTrack ’s user interface

Ease of use rating:

CivicTrack pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(12)
5(7)

What do users say about CivicTrack ?

Access control very flexible and you can easily add/remove/modify rights for users as needed.

Select to learn more


Who uses CivicTrack ?

Based on 20 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Government Administration
Political Organization
Consumer Services
Public Policy

Use cases

Social Work Case Management
Government
Nonprofit CRM

CivicTrack 's key features

Most critical features, based on insights from CivicTrack users:

Client management
Case notes
Document management

All CivicTrack features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Ad hoc reporting
Administrative Reporting
Alerts/Escalation
API
Case management
Case notes
Client management
Collaboration tools
Communication management
Contact database
Contact management
CRM
Customer database
Customizable fields
Customizable reports
Data import/export
Document management
Document storage
Donor management
Drag & drop
Electronic signature
Email management
Employee management
For government
For nonprofits
Interaction tracking
Performance metrics
Process/Workflow automation
Progress tracking
Records management
Reminders
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Scheduling
Task management
Task scheduling
Workflow management

CivicTrack alternatives

CivicTrack  logo

Starting from

46

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
NewOrg logo
visit website

Starting from

250

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Sumac logo
visit website

Starting from

109

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Casebook logo
visit website

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

CivicTrack pricing

Value for money rating:

Starting from

46

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CivicTrack price and value

Value for money rating:

To see what individual users think of CivicTrack 's price and value, check out the review snippets below.

“Access control very flexible and you can easily add/remove/modify rights for users as needed.”
Verified reviewer profile picture

Patrick C.

Chief of Staff

“Not the most user friendly in terms of changing titles/less used features.”
RR

Ryan R.

Senior Constituency Assistant

CivicTrack integrations (1)

Integrations rated by users

We looked at 20 user reviews to identify which products are mentioned as CivicTrack integrations and how users feel about them.

Integration rating: 5.0 (1)

It did not have a good impact with my customers

Fa

Fary a.

Home Cleaning Services

CivicTrack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

Live Online
Documentation
Videos

CivicTrack FAQs

Related categories