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QuickBooks Payroll Logo

Small business payroll platform

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QuickBooks Payroll - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

QuickBooks Payroll overview

Based on 980 verified user reviews

What is QuickBooks Payroll?

QuickBooks Payroll is a payroll tool offering key features such as tax compliance, tax calculation, payroll management, payroll reporting, direct deposit, and W-2 preparation, among others.

Who uses QuickBooks Payroll?

Reviews for QuickBooks Payroll come from a wide variety of industries, including construction (11% of reviewers), accounting (11%), and medical practice (4%). The most frequent use case for QuickBooks Payroll cited by reviewers is payroll (78% of reviewers).

What do users say about QuickBooks Payroll pricing?

Some users say QuickBooks Payroll offers reasonable pricing and cost-effective features for small businesses, while some reviewers appreciate the free trial. However, some users report unexpected costs, frequent price increases, and extra charges for additional features.

What are the most popular integrations for QuickBooks Payroll?

The QuickBooks Payroll integration most frequently cited by reviewers is QuickBooks Online, an accounting product rated 4.4 out of 5 for its integration with QuickBooks Payroll.

Starting price

3.5flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Payroll

Taxes

Ease of Use

Banking and Payments

Pricing

Long waits and limited help

QuickBooks Payroll’s user interface

Ease of use rating:

QuickBooks Payroll pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(57)
3-4(257)
5(666)

What do users say about QuickBooks Payroll?

QuickBooks Payroll is a payroll tool offering key features such as tax compliance, tax calculation, payroll management, payroll reporting, direct deposit, and W-2 preparation, among others.

Select to learn more


Who uses QuickBooks Payroll?

Based on 980 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Accounting
Construction
Hospital & Health Care
Health, Wellness and Fitness
Others

Use cases

Payroll
Direct Deposit Payroll
Tax Management
Time Tracking

QuickBooks Payroll's key features

GetApp's analysis of 95 verified user reviews collected between August 2021 and August 2024 identifies QuickBooks Payroll's most critical features and summarizes user sentiment about those features.

Tax compliance

Reviewers appreciate QuickBooks Payroll's Tax Compliance capabilities. They highlight the automated tax calculation, filing, and payment for state and federal taxes, which simplifies the complex and time-consuming process. Users report that the software helps maintain compliance with tax deadlines through alerts and reminders. They find it beneficial for reducing errors and penalties, though some mention issues with state-specific filings and migration processes. Overall, they value the accuracy and convenience provided by QuickBooks Payroll in managing tax compliance. Of the 54 QuickBooks Payroll users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.


Payroll management

Reviewers indicate that QuickBooks Payroll's Payroll Management capabilities streamline payroll processes, reducing time and errors. They appreciate the integration with QuickBooks Online for seamless accounting and payroll management. Users find it easy to set up and customize payroll schedules, handle various pay arrangements, and manage deductions and benefits. They also value the ability to track employee hours, performance, and absences. However, some mention challenges with customization and additional costs for certain capabilities. Of the 51 QuickBooks Payroll users who gave detailed accounts of their use of Payroll Management, 98% rated this feature as important or highly important.


Payroll reporting

Users report that QuickBooks Payroll's Payroll Reporting capabilities offer robust and customizable reporting options. They find it helpful for gaining insights into payroll expenses, taxes, and employee earnings. Reviewers appreciate the ease of generating detailed reports for various needs, such as meetings, financial analysis, and compliance. They highlight the seamless integration with QuickBooks Online for comprehensive accounting reporting. Some users mention the practicality of pre-made reports and the ability to export them in different formats. Of the 45 QuickBooks Payroll users who gave detailed accounts of their use of Payroll Reporting, 96% rated this feature as important or highly important.


Direct deposit

Reviewers highlight the convenience and efficiency of QuickBooks Payroll's Direct Deposit capabilities. They find it easy to set up and manage, with options for same-day and next-day deposits. Users appreciate the automation of payroll payments, eliminating the need for paper checks. They report that direct deposits are processed accurately and on time, ensuring employees are paid promptly. However, some mention limitations with deposit limits and challenges in correcting banking information errors. Of the 61 QuickBooks Payroll users who gave detailed accounts of their use of Direct Deposit, 92% rated this feature as important or highly important.

See related user reviews

“Quick book payroll makes it ease for me to do direct deposits.”
RJ

Rhonda J.

Medical Administrative

“As a freelance worker, quickbooks has helped the small businesses I have worked with to automate my pay, and kept direct deposit quick”
EC

Emily C.

Marketing Director

“The support for direct deposits is also a great advantage, making the payment process efficient for both employers and employees.”
TA

Tanveer A.

Software enginner

“I don't like the fact that is very rigid, and that is not easy to change payroll from direct deposit to check.”
RA

Rania A.

Bookkeeping


W-2 preparation

Reviewers appreciate the user-friendly approach of QuickBooks Payroll's W-2 Preparation capabilities. They find it simplifies the process, ensuring accuracy and saving time. Users report that the software automatically prepares, prints, and emails W-2 forms, reducing the need for manual effort. They value the ability to reprint prior years' forms and the integration with QuickBooks Online for seamless record-keeping. Some users mention the cost savings compared to using external accountants for W-2 preparation. Of the 51 QuickBooks Payroll users who gave detailed accounts of their use of W-2 Preparation, 90% rated this feature as important or highly important.


All QuickBooks Payroll features

Features rating:

360 degree feedback
Accounting
Alerts/Notifications
Applicant tracking
Approval process control
Attendance tracking
Audit trail
Benefits management
Billable & non-billable hours
Check printing
Compensation management
Dashboard
Employee management
Employee portal
Employee scheduling
For accountants
Historical reporting
Learning & development
Multi-Currency
Multi-State
Onboarding
Online time tracking
Performance management
QuickBooks integration
Real-Time data
Real-Time updates
Receipt management
Recruitment management
Reminders
Reporting/Analytics
Self service portal
Succession planning
Tax calculation
Tax filing
Tax forms
Time & attendance
Time & expense tracking
Time off management
Timesheet management
Vacation/Leave tracking
Wage garnishment
Workflow management

QuickBooks Payroll alternatives

QuickBooks Payroll logo

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3.5

Per month

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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
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Customer Support

QuickBooks Payroll pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Simple Start

3.5

Per month

Features included:

  • Bookkeeping automation
  • Invoice and payments
  • Tax deductions
  • General reports
  • Receipt capture
  • Mileage tracking
  • Cash flow
  • Sales and sales tax
  • Estimates
  • Contractors

Essentials

6.5

Per month

Features included:

  • Connect 3 sales channels
  • Multiple currencies
  • Enter time

Plus

9.9

Per month

Features included:

  • Inventory
  • Project profitability
  • Financial planning
  • Connect all sales channels

Advanced

23.5

Per month

Features included:

  • Auto-track fixed assets
  • Data sync with Excel
  • Batch invoices and expenses
  • Custom access controls
  • Workflow automation
  • Data restoration
  • 24/7 support & training
  • Revenue recognition

User opinions about QuickBooks Payroll price and value

Value for money rating:

To see what individual users think of QuickBooks Payroll's price and value, check out the review snippets below.

“QB Payroll has options for setting up state and federal and federal taxes, as well as PTO, and things like wage garnishment.”
KH

Katelynn H.

Payroll specialist

“My experience with QuickBooks Payroll was generally good, but we ultimately moved to another provider that offered more robust features, stronger customer support, and better HR and benefits integrations to match our growing needs.”
LW

Landon W.

Administrator

QuickBooks Payroll integrations (4)

Integrations rated by users

We looked at 980 user reviews to identify which products are mentioned as QuickBooks Payroll integrations and how users feel about them.

Integration rating: 4.5 (35)

All of our invoicing is shared between the two programs.

I haven't at the moment.

JH

Jay H.

Chief Strategy Officer

1/2

Integration rating: 4.8 (6)

Integration rating: 3.8 (6)

Integration rating: 4.8 (4)

Currently we enter time thru QB time for job costing.

Bh

Bill h.

Controller

Connecteam logo
Connecteam

Integration rating: 4.7 (3)

Integration rating: 4.5 (2)

It keeps you from messing up numbers when entering payroll manually. Mistakes happen when transferring manually so this does it for you….mistake free!

MS

Marissa S.

Administrative Assistant and Treasurer

QuickBooks Payroll customer support

What do users say about QuickBooks Payroll customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of QuickBooks Payroll customer support.

The majority of users find QuickBooks Payroll support staff knowledgeable, friendly, and able to resolve most issues effectively.

A number of users appreciate the availability of live chat and phone support, with agents walking them through solutions step by step.

Frequently reported by users, customer service is helpful for onboarding, troubleshooting, and providing clear explanations when needed.

A minority of users report long wait times, inconsistent answers, and difficulty reaching support or getting prompt, effective assistance.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum

Training options

In person
Documentation
Videos

To see what individual users say about QuickBooks Payroll's customer support, check out the review snippets below.

“My experience with QuickBooks Payroll was generally good, but we ultimately moved to another provider that offered more robust features, stronger customer support, and better HR and benefits integrations to match our growing needs.”

LW

Landon W.

Administrator

“I liked Quickbooks Payroll because the customer service availability is a 10/10.”

MD

Mashelia D.

Manager

“Customer service was mediocre and took quite a long while to work with for seemingly simple errors that were only correctly handled approximately 50% of the time.”

DG

Darcie G.

Payroll Manager

QuickBooks Payroll FAQs

Q. What is QuickBooks Payroll used for?

QuickBooks Payroll is a payroll management platform for small businesses that provides businesses with complete control over their employee salary calculations and labor hours. The payroll solution incorporates an internal calculator which automatically assesses tax returns based on the amount of employee hours entered. QuickBooks Payroll lets users enter the salaries and hours of employees, then allocates staff wages to their linked accounts. Full tax reports can also be viewed and return payments are automatically calculated and can be processed within a matter of seconds. Tax returns can be managed based on geographical location to abide by state employment laws. All data entered into QuickBooks Payroll is completely transparent and users can view real-time reports which can be exported to Excel spreadsheets. The complete backend dashboard is optimised for mobile devices giving users the ability to control payroll operations whilst out of office. Once logged in, QuickBooks Payroll lets users add, edit and execute payment tasks, and generates notifications for important updates.

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