getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Conversational AI Platform Software

Last updated: April 2026

460 software options

Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
Engage visitors to your website 24/7 with Pipedrive’s Chatbot and Live Chat. Turn your window shoppers into qualified leads.

Read more about Pipedrive

Users also considered
LiveAgent logo
Category Leaders

Multichannel Help Desk Solution with Powerful AI Features

learn more
Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.

Read more about LiveAgent

Users also considered
LiveChat logo

AI-based live chat for customer support and sales teams

learn more
LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

Read more about LiveChat

Users also considered
Fathom logo

Free AI Meeting Assistant - Never take notes again!

learn more
Fathom is the free AI meeting assistant that records, transcribes, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes.

Read more about Fathom

Users also considered
Gong.io logo

Revenue intelligence technology for sales teams

learn more
Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.

Read more about Gong.io

Users also considered
Birdeye logo

AI-based webchat assistant for business conversations

learn more
Birdeye provides an AI-based chat solution for multi-location businesses that engages website visitors 24/7. The platform features intelligent conversation capabilities, lead capture functionality, and seamless handoff to live agents when needed. Businesses can personalize the chat widget to match their brand identity while managing all communications through a centralized smart inbox.

Read more about Birdeye

Users also considered
Tidio logo
Category Leaders

Aill-in-one customer support software with AI features

learn more
Tidio's conversational AI agent for customer service, Lyro, is capable of resolving up to 64% of all incoming issues. Your customers will get truthful, grounded answers in natural, human language without needing to talk to a human operator.

Read more about Tidio

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

learn more
Delivering the power of automated live chat communication as well as chatbot AI order status checks, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Your agents can focus on growing sales, improving conversion rates, and delivering outstanding customer care.

Read more about Smartsupp

Users also considered
TextCortex AI logo
Category Leaders

Save 3 work days a month/per employee.

learn more
Transform your business communication and knowledge collaboration through personalizations specifically tailored to your enteprise needs. Craft customized proposals and pitches, targeted email sequences, dedicated AI assistants that will ensure consistent brand voice across all communications.

Read more about TextCortex AI

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

learn more
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
livepro logo

Knowledge management system

learn more
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

Read more about livepro

Users also considered
Celoxis logo

AI-enabled platform for streamlining project management

learn more
Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results.

Read more about Celoxis

Users also considered
Outreach logo

Cloud-based sales execution platform for businesses

learn more
Outreach is a sales execution platform that helps businesses optimize productivity. It offers insightful engagement with customers and helps teams design, measure, and improve workflows.

Read more about Outreach

Users also considered
ExecVision logo

Conversation insights to drive rep performance improvements

learn more
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams.

Read more about ExecVision

Users also considered
Emitrr logo
Category Leaders

Customer engagement platform for local business owners

learn more
Emitrr functions as an AI-based business toolbox that operates continuously to streamline customer communication and business operations. The platform enables businesses to text-enable existing phone lines, allowing teams to send individual or group messages while managing multiple phone lines from a unified inbox. Team members can assign conversations, route messages, and leave internal comments to facilitate efficient collaboration.

Read more about Emitrr

Users also considered
Qlik Sense logo

End-to-end data analytics platform

learn more
Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. It supports a full range of users and use-cases across the life-cycle from data to insight.

Read more about Qlik Sense

Users also considered
Wati logo

Conversational AI Platform

learn more
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

Read more about Wati

Users also considered
Gladly logo

Cloud-based customer service platform

learn more
Gladly is a CX platform with built-in AI that powers seamless, personalized conversations across all messaging and voice channels.

Read more about Gladly

Users also considered
Jobin.cloud logo

All-In-One tool to Find and Engage People

learn more
Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

Read more about Jobin.cloud

Users also considered
Glassix logo

One inbox, countless smiles

learn more
Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

Read more about Glassix

Users also considered
Drift logo
Category Leaders

Live chat & in-app messaging for sales & marketing

learn more
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

Read more about Drift

Users also considered
Genesys Cloud CX logo
Category Leaders

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
Sobot logo
Category Leaders

All-in-One Contact Center Solution

learn more
Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

Read more about Sobot

Users also considered

Popular conversational ai platform comparisons

Pipedrive logo
Zoho CRM logo
PipedrivevsZoho CRM
LiveAgent logo
Zendesk Suite logo
LiveAgentvsZendesk Suite
LiveChat logo
Zendesk Suite logo
LiveChatvsZendesk Suite
Fathom logo
Otter logo
FathomvsOtter
Birdeye logo
Podium logo
BirdeyevsPodium
Weave logo
Lighthouse 360 logo
WeavevsLighthouse 360
Lime Connect logo
Tidio logo
Lime ConnectvsTidio
Tidio logo
Intercom logo
TidiovsIntercom
Dialpad logo
RingEX logo
DialpadvsRingEX