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Customer Service Software for Freelancers (2026) - Page 5

Last updated: April 2026

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415 software options

CA Service Desk Manager logo

CA Service Desk Manager

Knowledge base management software for the IT sector

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CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

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Kreechat logo

Kreechat

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Unified inbox for messaging app customer support

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Kreechat connects your business to the platforms your customers actually use: WhatsApp, Telegram, Messenger, Viber.
With Kreechat, all messages land in a single, unified inbox, making it easy for your customer support team to manage communication efficiently and never miss an inquiry.

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Shape logo

Shape

Cloud-based CRM, sales & marketing automation software

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Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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WorkHub Tasks logo

WorkHub Tasks

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Deskero logo

Deskero

Customizable help desk & ticketing system

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Provide top-level customer service using Deskero, a simple yet powerful app for taking care of your customers with multi-channel and social support.

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Odoo logo

Odoo

All-in-one open-source business software

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Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

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INSIDE logo

INSIDE

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Infobip logo

Infobip

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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AgentHub logo

AgentHub

(0)

Live on-screen guidance software

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Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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HelpMaster logo

HelpMaster

Helpdesk, service desk and customer support software

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HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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REVE Chat logo

REVE Chat

Smart AI-Powered Chatbot for Your Business

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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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ENSPACE logo

ENSPACE

Work made simple

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ENSPACE is a no-code SaaS platform that helps Legal, HR, Finance, and Operations teams digitize and automate complex workflows, reduce manual work, and gain full control and visibility—without relying on IT or using multiple disconnected tools.

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ClickDesk logo

ClickDesk

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Oracle Service logo

Oracle Service

Web, Social & Contact Center

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Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

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Customer Communities logo

Customer Communities

Leading Community Platform for Customer Success & Support

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Speed up your response time and let customers find answers in just three clicks with a community-powered knowledge base.

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Hatch logo

Hatch

The AI growth engine for service businesses

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AI CSR platform that scales 1:1 customer communication across voice, SMS, and email.

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SOGEDES.X logo

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Vonage Contact Center logo

Vonage Contact Center

Cloud Contact Center & Inside Sales Software for Salesforce

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Provide better customer service with cloud contact center software that is completely integrated with Salesforce®.

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Hipporello Service Desk for Trello logo

Hipporello Service Desk for Trello

Tool that turns Trello Board into a service desk

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Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

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Mojo Helpdesk logo

Mojo Helpdesk

Mojo Helpdesk makes customer service easy.

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Mojo Helpdesk is a customer support helpdesk, internal support helpdesk, issue tracking, and ticket tracking application that fully integrates with Google G Suite, and Microsoft 365. Mojo lets you centralize, assign, and track what matters most.

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Customerly logo

Customerly

AI-first customer service: Automate, engage, and retain cust

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Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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Replicant logo

Replicant

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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Deskpro logo

Deskpro

Customer service software you can depend on

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Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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HelpSpot logo

HelpSpot

Customizable help desk management software

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Easy-to-use customer service software with loads of features & customizability available when you need it.

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FluentStream logo

FluentStream

Streamline Your SMB Communication Needs with FluentStream

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Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.

Tried FluentStream and loved it? Let us know!

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