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kintone
5
111
4
35
3
4
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile, No-code Business Application Platform
Table of Contents
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kintone - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
kintone overview
Based on 153 verified user reviews
What is kintone?
Reviews for kintone come from a wide variety of industries, including non-profit organization management (12% of reviewers), information technology and services (10%), and marketing and advertising (5%). The most frequent use case for kintone cited by reviewers is task management (38% of reviewers).
What do users say about kintone pricing?
Most reviewers indicate that Kintone offers good value for money, especially for small organizations, and they appreciate its reasonable pricing and free trials. Some reviewers feel costs can be high for startups or larger teams due to extra fees.
Starting price
per month
Pros & Cons
Database Management
Customer Support
Data Management
Pricing
Notifications
kintone’s user interface
kintone review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about kintone?
Users say Kintone is easy to use and highly customizable, letting them build apps without coding experience and adapt workflows to their needs. They find the drag-and-drop interface intuitive, appreciate the flexibility for database and process management, and note that it helps organize data efficiently. Some mention the visual design feels outdated and advanced customization can require technical skills or support.
Reviewers appreciate the responsive and helpful customer support, which assists with setup and troubleshooting. They think pricing is reasonable for small teams but say costs can rise with more users or add-ons. Some wish for better tutorials and more integration options.
Select to learn more
Who uses kintone?
Based on 153 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
kintone's key features
Most critical features, based on insights from kintone users:
All kintone features
Features rating:
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kintone pricing
Starting from
24
/user
Per month
User opinions about kintone price and value
Value for money rating:
Of 20 reviews that provide robust commentary on kintone's price and value, mention it in a positive light.
Most reviewers indicate that Kintone offers good value for money, especially for small organizations and non-profits with limited budgets, citing its reasonable pricing, per-user contracts, and lack of aggressive upselling. They appreciate the availability of free trials, affordable custom development, and useful free or paid add-ins. Some users say the platform meets their needs without unnecessary features that would increase costs. However, some reviewers feel the price can be high for startups or larger teams, particularly due to additional costs for guest accounts, paid plugins, and scaling up user licenses.
, and
kintone integrations (29)
Integrations rated by users
We looked at 153 user reviews to identify which products are mentioned as kintone integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 4.5 (2)
“The efficiency benefit”
Loren S.
Managing Director
Other top integrations
kintone customer support
What do users say about kintone customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of kintone customer support.
Widely noted by reviewers, Kintone’s customer support is highly responsive and quick to address user requests and issues.
A significant portion of users praise the support team’s professionalism, patience, and willingness to go above and beyond.
Common user feedback highlights the knowledgeable staff who provide clear guidance and effective solutions.
Multiple users appreciate the hands-on assistance during setup, training, and ongoing use, making onboarding much easier.
Support options
Training options
To see what individual users say about kintone's customer support, check out the review snippets below.
“As a matter of fact, Kintone has set a benchmark for excellence in customer service that other companies would do well to emulate.”
Eileen M.
Assistant Director for Research and Evaluation
“Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless.”
Sarfaraz K.
SEO Manager
kintone FAQs
kintone has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is kintone used for?
Typically, companies have to hire vendors to create business applications and then a whole other set of vendors to customize the solutions. With kintone, however, a new, customized business app can be up and running in no time.
Q. Does kintone support mobile devices?
kintone supports the following devices:
iPhone, Android, iPad
Q. What level of support does kintone offer?
kintone offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base
