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Cugic
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat capabilities for conversing with website visitors
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Cugic - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Cugic overview
What is Cugic?
Cugic provides live chat and help desk software for small, medium and indeed larger scale business users. The solution promises to close the gap between brands and customers by adding targeted chat functionality via app, an existing website or through popular social networks such as Facebook and Twitter. Customers can therefore engage with agents in real time, receiving answers to sales queries, support advice and more without needing to call or send email. The fully customizable chat experience is available in 39 languages to support a diverse multinational customer base, with all Cugic communications encrypted to deliver trustworthy confidentiality.
Authorized agents can access the system through a responsive online dashboard, available across all devices. Customers can also be phoned direct from PC via a toll free 1-800 number, eliminating the need for expensive call center integration and even supporting video call connections. Installation alongside Facebook and Twitter then enables brand perceptions to be monitored and responded to on the leading social channels, while built-in reporting capabilities make analytics on important service KPI's more visible when gauging agent performance.
Cugic’s user interface
Cugic reviews
Overall rating
5.0
/5
7
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Cugic's key features
Most critical features, based on insights from Cugic users:
All Cugic features
Features rating:
Cugic alternatives
Cugic
Starting from
10
Per month
LiveAgent
Starting from
15
/user
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
LiveChat
Starting from
25
/user
Per month
Cugic pricing
Value for money rating:
Starting from
10
Per month
Per Feature
User opinions about Cugic price and value
Value for money rating:
Cugic integrations (2)
Top integrations
Cugic support options
Typical customers
Platforms supported
Support options
Training options