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Microsoft Bookings
5
92
4
52
3
13
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online appointment scheduling for small businesses
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Microsoft Bookings - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Microsoft Bookings overview
Based on 162 verified user reviews
What is Microsoft Bookings?
Reviews for Microsoft Bookings come from a wide variety of industries, including higher education (9% of reviewers), computer software (8%), and education management (6%). The most frequent use case for Microsoft Bookings cited by reviewers is appointment scheduling (84% of reviewers).
What are the most popular integrations for Microsoft Bookings?
The Microsoft Bookings integrations most frequently cited by reviewers are: Microsoft Outlook (an email management product rated 4.9 out of 5 for its integration with Microsoft Bookings) and Microsoft Teams (a meeting product, 4.4).
Microsoft Bookings’s user interface
Microsoft Bookings pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Microsoft Bookings?
Reviews for Microsoft Bookings come from a wide variety of industries, including higher education (9% of reviewers), computer software (8%), and education management (6%). The most frequent use case for Microsoft Bookings cited by reviewers is appointment scheduling (84% of reviewers).
Select to learn more
Who uses Microsoft Bookings?
Based on 162 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Microsoft Bookings's key features
Most critical features, based on insights from Microsoft Bookings users:
All Microsoft Bookings features
Features rating:
Microsoft Bookings alternatives
Microsoft Bookings
Starting from
6
/user
Per month
Calendly
Starting from
10
/user
Per month
Google Calendar
Starting from
No pricing info
Goldie
Starting from
19.99
Per month
Microsoft Bookings pricing
Pricing plans
Pricing details:
User opinions about Microsoft Bookings price and value
Value for money rating:
To see what individual users think of Microsoft Bookings's price and value, check out the review snippets below.
Marko K.
Project and IT Manager
Marko K.
Project and IT Manager
Microsoft Bookings integrations (3)
Integrations rated by users
We looked at 162 user reviews to identify which products are mentioned as Microsoft Bookings integrations and how users feel about them.
Integration rating: 4.9 (36)
Integration rating: 4.7 (23)
Integration rating: 4.7 (6)
“Love my google calendar”
Stacey S.
Onwer
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
“We have solid branding with Exclaimer by "boiler plating" all signatures from all users at all locations & it integrates easily with Bookings!”
Jimmy H.
IT Manager
Integration rating: 4.0 (1)
“Best app so far for managing SM for all apps.”
Tammy W.
CEO
Microsoft Bookings support options
Typical customers
Platforms supported
Support options
Training options
Microsoft Bookings FAQs
Microsoft Bookings is an online booking and appointment scheduling solution for small businesses, available as part of Microsoft 365. Clients can visit the booking page whenever they want, book the time and service they need, get a confirmation email and calendar invitation, and reschedule or cancel if they must. For customers who prefer to book by phone, users can simply enter their appointment details and Microsoft Bookings sends all confirmations and reminders. Microsoft Bookings provides small businesses with a unique appointment booking webpage which allows their customers to select their desired service, appointment date and time, and which staff member they wish to see. Staff and appointment availability is updated in real time, so customers can book appointments 24/7 without needing to make a phone call or wait for confirmation that their desired time slot is available. Microsoft Bookings automatically sends out confirmation emails to customers, and users can also define when automated reminder emails are sent. Customers can also reschedule or cancel their existing bookings through the scheduling page, with users able to control how much notice is required for cancellations or changes. The centralized booking calendar in Microsoft Bookings gives users an overview of all customer appointments, with month, week, and work-week views, and a day ‘split view’ which displays staff availability for a given day. Users can manually create appointments for customers who enquire in-person or over the phone, and cancel, reschedule, or reassign existing customer appointments. Customer contact details and notes are stored in the customer list, and when a new customer makes a booking online, a new contact is automatically created for that customer. Microsoft Bookings’ mobile app allows users to manage customers, appointments, and staff availability on-the-go, and can also be used to access directions to the user’s next appointment.
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