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Google Sheets
5
9.4K
4
3.2K
3
465
2
30
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based spreadsheet and collaboration platform
Table of Contents
Google Sheets - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Google Sheets overview
Based on 13181 verified user reviews
What is Google Sheets?
Google Sheets is a spreadsheet program with key features that include document management, data import/export, access controls/permissions, search/filter, collaboration tools, reporting/analytics, and more.
Who uses Google Sheets?
Reviews for Google Sheets come from a wide variety of industries, including computer software (7% of reviewers), education management (7%), and marketing and advertising (7%). The most frequent use case for Google Sheets cited by reviewers is spreadsheet (100% of reviewers).
What do users say about Google Sheets pricing?
Most users consider Google Sheets to offer excellent value for money, as they access core features for free and avoid recurring costs. Some users report that add-ons or advanced features may require payment, but most reviewers indicate the savings outweigh these limitations.
What are the most popular integrations for Google Sheets?
The Google Sheets integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.9 out of 5 for its integration with Google Sheets), Google Docs (a document management product, 4.8), and Google Workspace (a document management product, 4.8).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Sheet Sharing
Data Management
Formulas
Budget Tracking
Spreadsheets
Features
Google Sheets’s user interface
Google Sheets pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.4
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Google Sheets?
Google Sheets is a spreadsheet program with key features that include document management, data import/export, access controls/permissions, search/filter, collaboration tools, reporting/analytics, and more.
Select to learn more
Who uses Google Sheets?
Based on 13,181 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Google Sheets's key features
GetApp's analysis of 316 verified user reviews collected between May 2022 and October 2024 identifies Google Sheets' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Google Sheets' document management capabilities, highlighting features like version history, activity tracking, and auto-save. They find it easy to organize documents into folders, access them from multiple devices, and collaborate in real-time. Users also value the ability to search for specific documents and restore previous versions. However, some mention difficulties in organizing numerous sheets and wish for more advanced folder categorization options. Of the 142 Google Sheets users who gave detailed accounts of their use of Document Management, 95% rated this feature as important or highly important.
Users find Google Sheets' data import/export capabilities highly useful, allowing seamless integration with various sources like CSV, Excel, and databases. They appreciate the flexibility to import data from external systems and export it in multiple formats, such as PDF and Excel. Reviewers highlight the ease of transferring data between devices and the ability to automate data import/export processes. Some users, however, experience issues with large file exports and compatibility with Excel formulas. Of the 206 Google Sheets users who gave detailed accounts of their use of Data Import/Export, 94% rated this feature as important or highly important.
Reviewers indicate that Google Sheets' access controls and permissions are valuable for managing data security and collaboration. They appreciate the ability to set specific permissions for viewing, commenting, and editing, ensuring data privacy and preventing unauthorized changes. Users find it helpful to control access levels for different team members and external collaborators. Some mention the ease of sharing documents with customizable permissions, while others wish for more granular control options. Of the 168 Google Sheets users who gave detailed accounts of their use of Access Controls/Permissions, 93% rated this feature as important or highly important.
Users report that Google Sheets' search and filter functionalities are efficient for managing and analyzing data. They find the search capability helpful for quickly locating specific information within large spreadsheets. Reviewers appreciate the advanced filtering options, including the use of wildcards and custom conditions, which save time and improve data accuracy. However, some users experience difficulties with the search function in folders and suggest improvements for handling large datasets. Of the 155 Google Sheets users who gave detailed accounts of their use of Search/Filter, 92% rated this feature as important or highly important.
Reviewers highlight Google Sheets' collaboration tools as a significant advantage, enabling real-time editing and communication among multiple users. They appreciate the ability to assign tasks, leave comments, and see changes instantly, which enhances teamwork and productivity. Users find it convenient to control editing permissions and track version history. The integration with other Google apps and the ease of sharing documents are also valued. Some users note occasional performance issues with large collaborative projects. Of the 129 Google Sheets users who gave detailed accounts of their use of Collaboration Tools, 90% rated this feature as important or highly important.
Users find Google Sheets' reporting and analytics capabilities helpful for data visualization and analysis. They appreciate tools like pivot tables, charts, and graphs for creating comprehensive reports and identifying trends. Reviewers highlight the ease of integrating data from various sources and the ability to customize dashboards. While some users find the basic analytics capabilities sufficient, others suggest that more advanced options would enhance in-depth data analysis. The real-time collaboration and automated calculations are also praised. Of the 130 Google Sheets users who gave detailed accounts of their use of Reporting/Analytics, 80% rated this feature as important or highly important.
All Google Sheets features
Features rating:
Google Sheets alternatives
Google Sheets pricing
Pricing plans
Pricing details:
User opinions about Google Sheets price and value
Value for money rating:
To see what individual users think of Google Sheets's price and value, check out the review snippets below.

Amber M.
Owner
Bree B.
Advancement Coordinator
Google Sheets integrations (13)
Integrations rated by users
We looked at 13,181 user reviews to identify which products are mentioned as Google Sheets integrations and how users feel about them.
Integration rating: 4.9 (153)
Integration rating: 4.7 (62)
Integration rating: 4.7 (52)
Integration rating: 4.9 (43)
Integration rating: 4.5 (32)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 4.5 (32)
Google Sheets customer support
What do users say about Google Sheets customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Google Sheets customer support.
Select users appreciate the helpful online resources, community forums, and troubleshooting guides available for Google Sheets support.
Widespread user sentiment is that direct customer support is difficult to access or nearly nonexistent for Google Sheets.
Frequently reported by users, support relies heavily on self-service articles and forums rather than real-time or one-on-one help.
A significant portion of users find it frustrating that there is no live chat, phone support, or easy way to contact a support representative.
Support options
Training options
To see what individual users say about Google Sheets's customer support, check out the review snippets below.
“As a Customer Care Manager, the best part of Google Sheets is how it lets you collaborate in real time with your team to manage caregiver schedules, track client feedback, and update service requests instantly.”
Khyla C.
Customer Care Manager
“Also, Google's customer service doesn't usually supply any help here; I've seen numerous threads between customers and Google where customers ask how to do very common tasks or ask about common features and the reply is a resounding "We don't do that.”
Rebecca R.
Head of Core Curriculum
Google Sheets FAQs
Google Sheets is a cloud-based spreadsheet platform designed to help businesses of all sizes collaborate with clients and partners to create and edit data on spreadsheets. The artificial intelligence (AI)-enabled system allows employees to add collaborators to projects, view real-time changes in the sheet, and chat with team members from within documents. The application lets administrators set expiration dates on projects and grant permissions to download, copy, or print content among specific collaborators. Stakeholders can utilize the explore functionality to view trends and gain data insights through customizable visuals in real-time. Google Sheets offers data loss prevention (DLP) module, which enables organizations to detect potential data breaches and prevent data leak by blocking sensitive data visibility among unauthorized members. Google Sheets provides an API and Zapier integration, which lets businesses connect with several third-party platforms such as BigQuery, Microsoft Office, Outlook, Apps Script, Trello, Slack, Mailchimp, and more. Other features include information rights management (IRM), customizable templates, analytics, collaboration, survey creation, revision history, conditional formatting, and more.
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