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Copper

The CRM designed for Google Workspace

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Table of Contents

Is this product right for your business?

Find out with a

Copper - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Copper overview

Based on 622 verified user reviews

What is Copper?

Copper is a CRM tool with key features that include contact management, interaction tracking, and more.

Who uses Copper?

Reviews for Copper come from a wide variety of industries, including marketing and advertising (9% of reviewers), real estate (8%), and computer software (6%). The most frequent use case for Copper cited by reviewers is CRM (62% of reviewers).

What do users say about Copper pricing?

Reviewers indicate Copper’s early plans are affordable and cost-effective for small businesses, and they appreciate its essential CRM features. Some users report costs rise with advanced features, larger teams, and premium plug-ins, diminishing overall value.

What are the most popular integrations for Copper?

The Copper integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.8 out of 5 for its integration with Copper) and Google Calendar (a scheduling product, 4.9).

Starting price

12per user /
per month

view pricing plans

try for free

Pros & Cons

User Interface

Tracking

Customization

Email Management

Bugs and Issues

Filtering

Copper’s user interface

Ease of use rating:

4.4

(622)

Copper pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(37)

3-4(218)

5(367)

What do users say about Copper?

Copper is a CRM tool with key features that include contact management, interaction tracking, and more.

Select to learn more

Who uses Copper?

Based on 622 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising

Insurance

Computer Software

Building Materials

Others

Use cases

CRM

Sales Tracking

Contact Management

Project Management

Online CRM

Copper's key features

Most critical features, based on insights from Copper users:

Contact management

4.4

(92)

Email management

4.0

(50)

Calendar management

4.3

(9)

Reminders

3.9

(10)

Task management

4.3

(62)

Opportunity management

5.0

(1)

Workflow management

4.1

(41)

Reporting/Analytics

3.8

(58)

Pipeline management

3.6

(5)

Segmentation

3.4

(18)

All Copper features

Features rating:

4.1

(622)

Access controls/permissions

3.8

(8)

Activity dashboard

4.1

(19)

Activity tracking

5.0

(1)

Alerts/Notifications

4.6

(10)

API

3.7

(3)

Appointment management

(0)

Autoresponders

(0)

Calendar management

4.3

(9)

Calendar/Reminder system

4.4

(42)

Calendar sync

3.0

(2)

Campaign management

4.0

(2)

Canned responses

(0)

Channel management

(0)

Click tracking

(0)

Client management

4.2

(9)

Client tracking

4.0

(2)

Collaboration tools

4.0

(11)

Commenting/Notes

4.6

(20)

Communication management

(0)

Contact database

4.3

(33)

Contact management

4.4

(92)

CRM

4.3

(20)

Customer database

4.4

(10)

Customer engagement

(0)

Customer journey mapping

5.0

(4)

Customer social profiles

(0)

Customer support

(0)

Customizable fields

4.4

(27)

Customizable forms

(0)

Customizable reports

3.8

(8)

Customizable templates

4.0

(3)

Dashboard

4.0

(1)

Data import/export

4.1

(27)

Data synchronization

(0)

Data visualization

5.0

(3)

Deal management

(0)

Document management

3.3

(8)

Document storage

4.1

(44)

Drag & drop

(0)

Drip campaigns

(0)

Email management

4.0

(50)

Email marketing

3.4

(20)

Email monitoring

(0)

Email reminders

(0)

Email templates

4.7

(3)

Email tracking

(0)

Engagement tracking

(0)

Event triggered actions

3.7

(7)

File management

(0)

For aec industry

(0)

Forecasting

4.0

(21)

For financial institutions

(0)

For ipad devices

(0)

For real estate

(0)

For sales teams/organizations

4.6

(5)

For small businesses

(0)

For startups

5.0

(1)

Goal management

(0)

Goal setting/tracking

3.6

(5)

Inbox management

(0)

Interaction tracking

4.3

(76)

Internal chat integration

3.3

(14)

Kanban board

(0)

Lead capture

4.2

(32)

Lead generation

3.7

(19)

Lead management

4.2

(70)

Lead nurturing

(0)

Lead qualification

3.6

(9)

Lead segmentation

(0)

Marketing automation

3.5

(2)

Meeting management

(0)

Mobile access

4.0

(26)

Mobile app

(0)

Monitoring

(0)

Multi-Channel communication

4.3

(4)

Opportunity management

5.0

(1)

Performance management

(0)

Performance metrics

4.0

(1)

Pipeline management

3.6

(5)

Pipeline reports

(0)

Predictive analytics

(0)

Project management

3.7

(3)

Prospecting tools

3.6

(16)

Quotes/Estimates

3.8

(25)

Real-Time data

(0)

Real-Time notifications

(0)

Referral tracking

4.0

(18)

Reminders

3.9

(10)

Reporting/Analytics

3.8

(58)

Reporting/Project tracking

(0)

Reporting & statistics

3.0

(1)

Revenue management

4.0

(3)

Role-Based permissions

(0)

Routing

(0)

Sales activity management

(0)

Sales forecasting

(0)

Sales pipeline management

4.4

(78)

Sales reports

(0)

Sales trend analysis

(0)

Scheduling

5.0

(2)

Search/Filter

4.5

(15)

Segmentation

3.4

(18)

Shared contacts

4.6

(14)

Social media integration

3.1

(16)

Source Tracking

(0)

Tagging

4.5

(6)

Task management

4.3

(62)

Task scheduling

(0)

Territory management

3.5

(15)

Third-Party integrations

4.1

(20)

Web-based deployment

4.7

(9)

Workflow management

4.1

(41)

Copper alternatives

Copper

4.4

(622)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.1

Value for Money

4.1

Customer Support

4.3

HubSpot CRM

4.5

(4.4K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.4

Salesforce Sales Cloud

4.4

(18.7K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.4

Value for Money

4.1

Customer Support

4.1

Zoho CRM

4.3

(6.9K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.1

Copper pricing

Value for money rating:

4.1

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

/user

Per month

Features included:

1,000 contacts
Activity feed
Forms
Tasks
Google Workspace Integration

Basic

/user

Per month

Features included:

2500 Contacts
Google Workspace Integration
Pipelines
Contact Enrichment
Team collaboration

Professional

/user

Per month

Features included:

15000 Contacts
Workflow Automation
Bulk email
Third-Party Integrations
Reporting

Business

134

/user

Per month

Features included:

Customization. Premium Support
Personalized Onboarding
Unlimited Contacts
LinkedIn Integration
Email sequences
Website tracking
Lead scoring

User opinions about Copper price and value

Value for money rating:

4.1

(622)

To see what individual users think of Copper's price and value, check out the review snippets below.

“Tags help me stay organized, and adding custom fields to every record type is very helpful.”

Sarah R.

VP, Client Relations

“Copper provides a comprehensive suite of tools that allows me to track existing clients, identify opportunities, and communicate with different audiences based on their customer profile. ”

James C.

Customer Success Manager

Copper integrations (107)

Integrations rated by users

We looked at 622 user reviews to identify which products are mentioned as Copper integrations and how users feel about them.

Gmail

Integration rating: 4.8 (31)

“It makes it easy to schedule events with other Gmail users.”

Rylie P.

Communications Coordinator

Google Calendar

Integration rating: 4.8 (12)

“Love my google calendar”

Stacey S.

Onwer

Mailchimp

Integration rating: 4.4 (11)

“It did not have a good impact with my customers”

Fary a.

Home Cleaning Services

Zapier

Integration rating: 4.5 (7)

“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”

Bruce M.

General Manager

PandaDoc

Integration rating: 4.5 (5)

“so we can send out contracts to our clients via link and have all info stored in monday.”

Claudio M.

admin and shareholder

Google Workspace

Integration rating: 4.8 (4)

Copper customer support

What do users say about Copper customer support?

Customer support rating:

4.3

We analyzed verified user reviews to identify positive and negative aspects of Copper customer support.

Widely noted by reviewers, Copper’s customer support is responsive, friendly, and provides real-time personal assistance.

A significant portion of users appreciate how easy it is to get help, especially during onboarding and when troubleshooting issues.

Frequently reported by users, support agents are knowledgeable, proactive, and follow up regularly to ensure user needs are met.

A limited number of users find support difficult to access, with slow response times and lack of phone or live support options.

Support options

Faqs/forum

Phone support

24/7 (live rep)

Email/help desk

Chat

Knowledge base

Training options

In person

Documentation

Webinars

Videos

Live online

To see what individual users say about Copper's customer support, check out the review snippets below.

“Even with a few things I wish they had, the customer service team is helpful to explain whether or not certain things can be utilized.”

Zach R.

VP Of Sales and Marketing

Copper FAQs

Q. What is Copper used for?

Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.

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