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Homebase
5
828
4
238
3
54
2
10
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one platform to manage hourly team
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Homebase - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Homebase overview


Based on 1146 verified user reviews
What is Homebase?
Homebase is an employee scheduling tool offering key features such as timesheet management, employee scheduling, mobile access, schedule distribution, online time clock, and payroll management, among others.
Who uses Homebase?
By industry, Homebase reviewers are most commonly professionals in food & beverages (17%). The most frequent use case for Homebase cited by reviewers is employee scheduling (64% of reviewers).
What do users say about Homebase pricing?
Most reviewers indicate that Homebase delivers strong value for money, especially for small businesses, and they appreciate the robust free version. However, some users report that advanced features require costly upgrades and the price jumps between tiers are significant.
Starting price
per month
Pros & Cons
Scheduling and Payroll
Clocking In and Out
Updates and Changes
Customer Support
Team Communication
Bugs and Issues
Homebase’s user interface
Homebase pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Homebase?
Homebase is an employee scheduling tool offering key features such as timesheet management, employee scheduling, mobile access, schedule distribution, online time clock, and payroll management, among others.
Select to learn more
Who uses Homebase?
Based on 1,146 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Homebase's key features
GetApp's analysis of 120 verified user reviews collected between July 2021 and September 2024 identifies Homebase's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Homebase's Timesheet Management for its accuracy in tracking work hours and ease of clocking in and out. They find it straightforward for managers to review and approve timesheets, and users can easily make edits if employees forget to clock in. Users also value the ability to view and manage timesheets from any device. However, some users report issues with integration with QuickBooks and occasional problems with employees forgetting to clock in. Of the 24 Homebase users who gave detailed accounts of their use of Timesheet Management, 96% rated this feature as important or highly important.
Users report that Homebase simplifies Employee Scheduling with its drag-and-drop interface and ability to create templates for future schedules. They find it intuitive and easy to adjust schedules, allowing for shift trades and tracking PTO. Reviewers appreciate the instant notifications for schedule changes and the ability to view coworkers' schedules. However, some users mention that it can be challenging to make changes on mobile devices and that certain capabilities are not as intuitive. Of the 42 Homebase users who gave detailed accounts of their use of Employee Scheduling, 95% rated this feature as important or highly important.
Reviewers indicate that Homebase's Mobile Access is convenient for checking schedules, requesting time off, and communicating with the team on the go. They find it essential for employees who work remotely or travel frequently. Users appreciate the ability to clock in and out from their phones and manage their time efficiently. However, some users note that the mobile app lacks certain capabilities available on the desktop version and can be difficult to use on tablets and iPads. Of the 50 Homebase users who gave detailed accounts of their use of Mobile Access, 94% rated this feature as important or highly important.
Melissa P.
Owner
Joseph D.
Worker

David H.
Manager of EMS - previous employer
Elaine H.
Manager
Users report that Homebase makes Schedule Distribution easy by allowing schedules to be sent out with the push of a button. They appreciate the instant notifications for new schedules and changes, as well as the ability to alert only affected team members. Reviewers find it helpful that employees can always access their schedules and communicate with management about any changes. However, some users experienced initial difficulties with schedule formatting. Of the 20 Homebase users who gave detailed accounts of their use of Schedule Distribution, 90% rated this feature as important or highly important.
Reviewers find Homebase's Calendar Management helpful for organizing work schedules and tracking shifts. They appreciate the intuitive web calendar that allows for easy scheduling and copying of shifts. Users value the ability to view schedules daily, weekly, or monthly and to manage their schedules efficiently. They also mention that it helps keep everyone updated with changes. However, some users report difficulties with the calendar layout and viewing all details on smaller screens. Of the 17 Homebase users who gave detailed accounts of their use of Calendar Management, 88% rated this feature as important or highly important.
Users appreciate Homebase's Online Time Clock for its ease of use and accuracy in tracking hours worked. They find it convenient for employees to clock in and out from any device and appreciate the notifications for shift start times and breaks. Reviewers also highlight the ability to manage time entries remotely and the usefulness of GPS location tracking. However, some users report occasional glitches and issues with clocking in on certain devices. Of the 33 Homebase users who gave detailed accounts of their use of Online Time Clock, 82% rated this feature as important or highly important.
All Homebase features
Features rating:
Homebase alternatives
Homebase pricing
Pricing plans
Pricing details:
User opinions about Homebase price and value
Value for money rating:
To see what individual users think of Homebase's price and value, check out the review snippets below.
Janna P.
Manager

Julie D.
Operations Manager
Homebase integrations (22)
Integrations rated by users
We looked at 1,146 user reviews to identify which products are mentioned as Homebase integrations and how users feel about them.
Integration rating: 4.1 (9)
“works 99% of the time. Terminal has only gone down a few times”
Shelley L.
Owner
Integration rating: 4.8 (5)
“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”

Aireanne T.
Owner
Integration rating: 4.5 (4)
“I am in the process of switching to gusto simply so we can have payroll software that integrates with Connecteam.”
Jazzmine S.
Executive Director
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”
“All of our invoicing is shared between the two programs.”
Vanessa T.
School Board President
Integration rating: 4.5 (2)
Homebase customer support
What do users say about Homebase customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Homebase customer support.
A significant portion of users report Homebase customer support is quick to respond and consistently resolves issues effectively.
Frequently reported by users, the support team is professional, patient, and provides clear guidance during onboarding and troubleshooting.
Widespread user sentiment highlights the ease of contacting support, with helpful reps available via phone, email, and even 24/7 in some cases.
A minority of users find it difficult to reach customer support, citing slow responses, limited availability, and lack of knowledgeable assistance.
Support options
Training options
To see what individual users say about Homebase's customer support, check out the review snippets below.
“Additionally, the customer support was always responsive and helpful whenever we had any questions or issues.”
Emir I.
Dispatch Operations and Quality Manager
“I've contacted them a few times for assistance, and they have solved the problem every time.”
Jess V.
Manager
“It's a touch pricey if you have more than one store, and the customer support, while not terrible, does take a little time to get through to.”
Sean D.
Owner
“Sometimes it takes a while for someone to get back to you from customer support regarding your questions/issues.”

Dawn T.
owner
Homebase FAQs
Homebase is an all-in-one team management platform for small businesses with hourly workers. It brings scheduling, time tracking, payroll, HR, messaging, and hiring into one simple system that saves time and reduces admin work. With smart time clocks, automated timesheets, real-time labor insights, and compliance alerts, Homebase helps prevent errors, overtime issues, and scheduling mistakes. AI features like intelligent timesheet correction, smart scheduling, and the AI Payroll Assistant make payroll faster, more accurate, and easier to understand. Homebase also supports digital onboarding, applicant tracking, document collection, PTO management, performance tracking, and seamless team communication.
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