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Firm360 Logo

Built for accountants by accountants to simplify your firm.

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Firm360 - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Firm360 overview

Based on 159 verified user reviews

What is Firm360?

Firm360 is a time tracking tool with key features that include online time tracking, task management, and more.

Who uses Firm360?

By industry, Firm360 reviewers are most commonly professionals in accounting (94%). The most frequent use case for Firm360 cited by reviewers is time tracking (72% of reviewers).

What are the most popular integrations for Firm360?

The Firm360 integration most frequently cited by reviewers is RightSignature, a digital signature product rated 4.7 out of 5 for its integration with Firm360.

Starting price

49per user /
per month

Alternatives

with better value for money

Firm360’s user interface

Ease of use rating:

Firm360 pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(35)
5(122)

What do users say about Firm360?

Firm360 is a time tracking tool with key features that include online time tracking, task management, and more.

Select to learn more


Who uses Firm360?

Based on 159 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Accounting

Use cases

Time Tracking
Project Management
Task Management
Accounting Practice Management
Billing and Invoicing

Firm360's key features

GetApp's analysis of 62 verified user reviews collected between July 2021 and September 2024 identifies Firm360's most critical features and summarizes user sentiment about those features.

Online time tracking

Reviewers appreciate Firm360's Online Time Tracking capabilities. They find it easy to use, whether in or out of the office, and beneficial for accurate billing and payroll processing. Users report it helps track time for specific projects and tasks, and they value the ability to make corrections. They indicate it simplifies the billing process and is particularly helpful for remote workers. However, some reviewers mention difficulties with editing entries and suggest improvements in this area. Of the 26 Firm360 users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.


Task management

Reviewers highlight Firm360's Task Management capabilities for keeping them organized and efficient. They appreciate the ability to sort tasks by various criteria and the customizable dashboards. Users report it helps track ad hoc tasks, enhances collaboration, and ensures no deadlines are missed. They find it easy to assign tasks and monitor progress, which keeps everyone on the same page. Some reviewers note that it takes time to get used to the system, but overall, they find it valuable for managing workloads. Of the 26 Firm360 users who gave detailed accounts of their use of Task Management, 92% rated this feature as important or highly important.


All Firm360 features

Features rating:

Access controls/permissions
Accounting
Accounting integration
ACH payment processing
Activity dashboard
Activity tracking
Alerts/Notifications
Approval process control
Approval workflow
Assignment management
Audit management
Audit trail
Bank reconciliation
Billable & non-billable hours
Billing & invoicing
Billing portal
Budget management
Business process automation
Calendar management
Charting
Client management
Client portal
Clock in/out
Collaboration tools
Commenting/Notes
Configurable workflow
Contact database
Credit card processing
Customizable branding
Customizable dashboard
Customizable fields
Customizable invoices
Customizable reports
Customizable templates
Dashboard
Data import/export
Deadline management
Document management
Document storage
Drag & drop
Due date tracking
Electronic payments
Employee database
Employee management
Feedback management
File management
File sharing
File transfer
Financial analysis
For accountants
For cpa firms
Hourly billing
Invoice creation
Invoice history
Invoice management
Invoice processing
@mentions
Milestone tracking
Mobile access
Mobile payments
Multiple billing rates
Multiple projects
Online invoicing
Online payments
Payment processing
Payroll management
Planning Tools
Prioritization
Productivity analysis
Progress tracking
Project billing
Project management
Project planning
Project planning/scheduling
Project templates
Project time tracking
Project tracking
Project workflow
QuickBooks integration
Real-Time reporting
Recurring/Subscription billing
Recurring tasks
Reminders
Remote support
Reporting/Analytics
Reporting/Project tracking
Reporting & statistics
Resource management
Rules-Based workflow
Search/Filter
Secure data storage
Spreadsheet view
SSL security
Staff management
Status tracking
Tagging
Task board view
Task editing
Task Planning
Task progress tracking
Task scheduling
Task tagging
Third-Party integrations
Time & expense tracking
Timer
Timesheet management
Time tracking
To-Do list
Version control
Workflow configuration
Workflow management

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Firm360 pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

49

/user

Per month

Features included:

  • Client Management
  • Document Management
  • Secure Client Portal
  • Time Tracking and Billing
  • Basic Reporting
  • Collect Payments
  • Standard email support
  • Video based training

Standard

79

Per month

Features included:

  • Project Management
  • Automated A/R Collections
  • Advanced Reporting
  • Custom Fields
  • Integrations
  • Training and onboarding

Premium

99

Per month

Features included:

  • E-signature licenses
  • Integrations with Zapier and Open API
  • Premium training and onboarding
  • Dedicated Customer Success Manager
  • Premium email and phone support

Custom

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No pricing info

Contact vendor for more details

User opinions about Firm360 price and value

Value for money rating:

To see what individual users think of Firm360's price and value, check out the review snippets below.

“The Project module and tasks allow employees and managers to keep track of workflow, budgets, and target due dates.”
AC

Alessandro C.

Chief Operating Officer

“Organization and collaboration are a big win with Firm360. As business moves toward paperless, this platform assists with teamwork and client satisfaction in an increasingly digital age.”
KG

Kelli G.

Accountant

Firm360 integrations (11)

Integrations rated by users

We looked at 159 user reviews to identify which products are mentioned as Firm360 integrations and how users feel about them.

Integration rating: 4.8 (12)

For client signatures, ie: eFile forms and engagement letters.

JR

Jennifer R.

Office Manager

Stripe logo
Stripe

Integration rating: 4.2 (8)

Many donors prefer to make donations online or pay invoices online. This provides them another venue to donate.

Verified reviewer profile picture

Andrea B.

Finance Manager

Integration rating: 4.8 (6)

Right now we are only using the checklist function. We are about to use the print function more this year. I would like to see POAs and Organizers transfer from Ultra Tax.

Verified reviewer profile picture

April C.

Founder

Integration rating: 5.0 (5)

Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely

All of our invoicing is shared between the two programs.

VT

Vanessa T.

School Board President

1/2

Integration rating: 4.8 (4)

Integration rating: 5.0 (2)

Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.

BM

Bruce M.

General Manager

Firm360 customer support

What do users say about Firm360 customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Firm360 customer support.

Widely noted by reviewers, Firm360's customer support is highly responsive and resolves issues quickly when problems arise.

A significant portion of users appreciate the helpful onboarding assistance and ongoing support, with staff receptive to feedback and suggestions.

A limited number of users report difficulty finding a support phone number and mention occasional unhelpful or unfriendly interactions.

Support options

Email/help desk
Knowledge base
Phone support
Faqs/forum

Training options

Documentation
Live online
Videos
Webinars

To see what individual users say about Firm360's customer support, check out the review snippets below.

“They helped us successfully implement the program and continue to provide great support for the product. ”

WS

Whitney S.

President

“They care, are responsive and are continually improving their product based on feedback. ”

SM

Shauna M.

Project Coordinator, Executive Assistant

“Customer service can be condescending and rude.”

MP

Melinda P.

Staff Accountant

Firm360 FAQs

Q. What is Firm360 used for?

Firm360 is the all-in-one platform built for accountants by accountants to eliminate the chaos of juggling disconnected tools and manual processes. We understand the work behind the workflow — so we’ve designed Firm360 to streamline every part of running an accounting firm. From project management and client communication to time tracking, billing, e-signatures, reporting, and secure document sharing, everything is in one place. Firms use Firm360 to save hours each week, improve team collaboration, and deliver a better client experience. More than 3,000 accounting professionals trust Firm360 to operate with clarity, not complexity — supported by tailored onboarding, ongoing training, and a responsive team that’s always ready to help.

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