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7shifts
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Employee engagement and scheduling solution
Table of Contents
7shifts - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
7shifts overview

Based on 1211 verified user reviews
What is 7shifts?
7shifts is an employee scheduling tool with key features that include employee scheduling, schedule distribution, mobile access, real-time scheduling, shift swapping, and more.
Who uses 7shifts?
By industry, 7shifts reviewers are most commonly professionals in restaurants (38%). The most frequent use case for 7shifts cited by reviewers is employee scheduling (76% of reviewers).
What do users say about 7shifts pricing?
Most reviewers indicate that 7shifts delivers strong value for money, especially for small businesses, and they appreciate the flat-fee pricing and flexible packages. However, some users report frustration with price increases, extra charges for advanced features, and billing issues.
What are the most popular integrations for 7shifts?
The 7shifts integration most frequently cited by reviewers is Toast POS, a restaurant POS product rated 4.6 out of 5 for its integration with 7shifts.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Scheduling and Payroll
User Interface
Employee Management
Pricing
Bugs and Issues
Shift Management
7shifts’s user interface
7shifts pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about 7shifts?
7shifts is an employee scheduling tool with key features that include employee scheduling, schedule distribution, mobile access, real-time scheduling, shift swapping, and more.
Select to learn more
Who uses 7shifts?
Based on 1,211 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
7shifts's key features
GetApp's analysis of 250 verified user reviews collected between August 2021 and October 2024 identifies 7shifts' most critical features and summarizes user sentiment about those features.
Reviewers appreciate 7shifts' Employee Scheduling capabilities. They report that it simplifies the scheduling process by consolidating requests, templates, and shift assignments into one system. Users find it easy to create and modify schedules, view past and future schedules, and use templates for efficiency. They also highlight the ability to communicate and cover vacant shifts. However, some reviewers mention difficulties with the user interface and lack of keyboard shortcuts, making it cumbersome to use compared to competitors. Of the 92 7shifts users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.
Users report that 7shifts' Mobile Access is critical for effective business operations. They appreciate the convenience of accessing schedules, trading shifts, and requesting time off via mobile devices. Reviewers indicate that mobile access allows for real-time communication and updates, which is essential for on-the-go management. However, some users note that the mobile app can be glitchy and lacks some functionalities available on the desktop version. Of the 113 7shifts users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.
Reviewers highlight the efficiency of 7shifts' Schedule Distribution. They appreciate the instant notifications sent to employees via email or phone, ensuring everyone is aware of their shifts and any changes. Users find it helpful for managing updates and avoiding miscommunications. However, some mention that the distribution process can be confusing for employees, especially when notes are included in the shifts. They suggest improvements in the clarity of notifications. Of the 55 7shifts users who gave detailed accounts of their use of Schedule Distribution, 96% rated this feature as important or highly important.
Users find 7shifts' Real-time Scheduling capabilities valuable for keeping schedules up-to-date. They report that any changes made are immediately visible to all team members, which helps in managing last-minute adjustments and maintaining smooth operations. Reviewers appreciate the ease of swapping shifts and the ability to notify employees about schedule changes instantly. They also mention that real-time updates help in planning and avoiding confusion. Of the 34 7shifts users who gave detailed accounts of their use of Real-time Scheduling, 94% rated this feature as important or highly important.
Reviewers appreciate 7shifts' Calendar Management for its flexibility and ease of use. They report that it allows them to plan schedules based on availability and block off days for special events. Users find it helpful for keeping track of shifts, events, and time-off requests. However, some mention that the calendar could be more robust, with additional views and functionalities to improve overall usability. They also suggest better integration with personal calendars. Of the 41 7shifts users who gave detailed accounts of their use of Calendar Management, 78% rated this feature as important or highly important.
All 7shifts features
Features rating:
7shifts alternatives
7shifts pricing
Pricing plans
Pricing details:
User opinions about 7shifts price and value
Value for money rating:
To see what individual users think of 7shifts's price and value, check out the review snippets below.
Andrena T.
Catering Manager
Rachel T.
Operations and Marketing
7shifts integrations (54)
Integrations rated by users
We looked at 1,211 user reviews to identify which products are mentioned as 7shifts integrations and how users feel about them.
Integration rating: 4.6 (72)
“,....................pos”
Scott B.
President
Integration rating: 3.3 (6)
“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”

Aireanne T.
Owner
Integration rating: 5.0 (4)
Integration rating: 4.0 (4)
Integration rating: 4.7 (3)
“I am in the process of switching to gusto simply so we can have payroll software that integrates with Connecteam.”
Jazzmine S.
Executive Director
Integration rating: 5.0 (3)
“Revel is the software backbone of the operation. Pizza Ranch has a very high opinion of it, so do I the more I use it.”
Ray M.
General Manager
7shifts customer support
What do users say about 7shifts customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of 7shifts customer support.
The majority of users praise 7shifts customer support for fast response times and quick resolution of issues.
Widely noted by reviewers, the support team is friendly, professional, and knowledgeable when assisting with questions.
Frequently reported by users, customer service is easy to contact and consistently available, even across different time zones.
A significant portion of users appreciate the clear, concise answers and helpful walkthroughs provided during onboarding and troubleshooting.
Support options
Training options
To see what individual users say about 7shifts's customer support, check out the review snippets below.
“the customer servers has been great. when I ask a question I get a response very quickly.”
Kim S.
member
7shifts FAQs
7shifts is a comprehensive team management platform designed specifically for the restaurant industry. The solution offers a suite of features to streamline operations and enhance efficiency across various restaurant types, from independent establishments to enterprise-level groups and franchises. The platform's scheduling capabilities allow managers to create schedules that align with the team's availability and the restaurant's staffing needs. This functionality saves managers an average of fourteen hours per month on scheduling tasks. The integrated mobile time tracking and tip management tools further optimize labor costs by decreasing overtime fees and increasing accuracy in tip pooling and payouts. 7shifts also fosters stronger team engagement through its communication features, performance management tools, and employee onboarding processes. The platform's labor compliance capabilities, including automated checklists and real-time reporting, help managers maintain regulatory adherence and reduce labor costs. With integrations to leading POS and payroll providers, 7shifts empowers restaurant operators to make more informed, data-driven decisions that drive profitability.
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