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7shifts Logo

Employee engagement and scheduling solution

Table of Contents

7shifts - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

7shifts overview

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Based on 1211 verified user reviews

What is 7shifts?

7shifts is an employee scheduling tool with key features that include employee scheduling, schedule distribution, mobile access, real-time scheduling, shift swapping, and more.

Who uses 7shifts?

By industry, 7shifts reviewers are most commonly professionals in restaurants (38%). The most frequent use case for 7shifts cited by reviewers is employee scheduling (76% of reviewers).

What do users say about 7shifts pricing?

Most reviewers indicate that 7shifts delivers strong value for money, especially for small businesses, and they appreciate the flat-fee pricing and flexible packages. However, some users report frustration with price increases, extra charges for advanced features, and billing issues.

What are the most popular integrations for 7shifts?

The 7shifts integration most frequently cited by reviewers is Toast POS, a restaurant POS product rated 4.6 out of 5 for its integration with 7shifts.

Starting price

39.99 /
per month

Alternatives

with better value for money


Pros & Cons

Scheduling and Payroll

User Interface

Employee Management

Pricing

Bugs and Issues

Shift Management

7shifts’s user interface

Ease of use rating:

7shifts pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(8)
3-4(317)
5(886)

What do users say about 7shifts?

7shifts is an employee scheduling tool with key features that include employee scheduling, schedule distribution, mobile access, real-time scheduling, shift swapping, and more.

Select to learn more


Who uses 7shifts?

Based on 1,211 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Food & Beverages
Restaurants
Hospitality
Entertainment
Others

Use cases

Employee Scheduling
Scheduling
Time Clock
Time Tracking
Payroll

7shifts's key features

GetApp's analysis of 250 verified user reviews collected between August 2021 and October 2024 identifies 7shifts' most critical features and summarizes user sentiment about those features.

Employee scheduling

Reviewers appreciate 7shifts' Employee Scheduling capabilities. They report that it simplifies the scheduling process by consolidating requests, templates, and shift assignments into one system. Users find it easy to create and modify schedules, view past and future schedules, and use templates for efficiency. They also highlight the ability to communicate and cover vacant shifts. However, some reviewers mention difficulties with the user interface and lack of keyboard shortcuts, making it cumbersome to use compared to competitors. Of the 92 7shifts users who gave detailed accounts of their use of Employee Scheduling, 100% rated this feature as important or highly important.


Mobile access

Users report that 7shifts' Mobile Access is critical for effective business operations. They appreciate the convenience of accessing schedules, trading shifts, and requesting time off via mobile devices. Reviewers indicate that mobile access allows for real-time communication and updates, which is essential for on-the-go management. However, some users note that the mobile app can be glitchy and lacks some functionalities available on the desktop version. Of the 113 7shifts users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.


Schedule distribution

Reviewers highlight the efficiency of 7shifts' Schedule Distribution. They appreciate the instant notifications sent to employees via email or phone, ensuring everyone is aware of their shifts and any changes. Users find it helpful for managing updates and avoiding miscommunications. However, some mention that the distribution process can be confusing for employees, especially when notes are included in the shifts. They suggest improvements in the clarity of notifications. Of the 55 7shifts users who gave detailed accounts of their use of Schedule Distribution, 96% rated this feature as important or highly important.


Real-time scheduling

Users find 7shifts' Real-time Scheduling capabilities valuable for keeping schedules up-to-date. They report that any changes made are immediately visible to all team members, which helps in managing last-minute adjustments and maintaining smooth operations. Reviewers appreciate the ease of swapping shifts and the ability to notify employees about schedule changes instantly. They also mention that real-time updates help in planning and avoiding confusion. Of the 34 7shifts users who gave detailed accounts of their use of Real-time Scheduling, 94% rated this feature as important or highly important.


Calendar management

Reviewers appreciate 7shifts' Calendar Management for its flexibility and ease of use. They report that it allows them to plan schedules based on availability and block off days for special events. Users find it helpful for keeping track of shifts, events, and time-off requests. However, some mention that the calendar could be more robust, with additional views and functionalities to improve overall usability. They also suggest better integration with personal calendars. Of the 41 7shifts users who gave detailed accounts of their use of Calendar Management, 78% rated this feature as important or highly important.


All 7shifts features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Assignment management
Attendance management
Attendance tracking
Audit trail
Automated scheduling
Availability management
Benchmarking
Billable & non-billable hours
Budgeting/Forecasting
Calendar sync
Chat/Messaging
Clock in/out
Collaboration tools
Communication management
Compliance management
Cost management
Cost tracking
Customizable reports
Customizable templates
Dashboard
Data import/export
Document storage
Drag & drop
Electronic forms
Email management
Employee database
Employee engagement
Employee management
Employee onboarding
Employee portal
Employee recognition
Employee time tracking
Event calendar
Event management
Feedback management
Forecasting
For small businesses
GPS
Group scheduling
Labor cost reporting
Labor forecasting
Leave tracking
Messaging
Mobile alerts
Mobile app
Monitoring
Multi-Location
Negative feedback management
Offboarding
Onboarding
Online booking
Online time clock
Online time tracking
Orientation workflow management
Overtime calculation
Payroll integration
Payroll management
Payroll reporting
Performance management
Performance metrics
Point of sale (pos)
Projections
Punch card
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Reporting/Analytics
Reporting & statistics
Resource allocation
Resource scheduling
Sales trend analysis
Scheduling
Search/Filter
Shift management
Shift scheduling
Shift swapping
Sick leave tracking
SMS messaging
Task editing
Task management
Task progress tracking
Task scheduling
Task tagging
Tax compliance
Third-Party integrations
Time & attendance
Time Clock
Time off requests
Timesheet management
Time tracking
Vacation/Leave tracking
Variable workforce

7shifts alternatives

7shifts logo

Starting from

39.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Wageloch logo

Starting from

112

Per month

Free trial
Free version
Ease of Use
Features
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Customer Support
Findmyshift logo

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

7shifts pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Comp

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Schedule templates
  • PTO, break, and overtime tracking

Essentials

39.99

Per month

Features included:

  • Schedule templates
  • Unlimited scheduling
  • Labor budgeting and sales forecasting
  • PTO, break, and overtime tracking
  • Sales and labor reporting
  • Read receipts

Pro

69.99

Per month

Features included:

  • Read receipts
  • Schedule with weather, stations, and advanced budgeting
  • Labor alerts (OT, break, and clock-in)
  • Manager log book
  • Payroll integration
  • State-based compliance tools
  • Advanced reporting

Premium

149.99

Per month

Features included:

  • Unlimited scheduling
  • Payroll integration
  • Labor budgeting and sales forecasting
  • PTO, break, and overtime tracking
  • Sales and labor reporting
  • Task Management
  • Manager log book

User opinions about 7shifts price and value

Value for money rating:

To see what individual users think of 7shifts's price and value, check out the review snippets below.

“shifts makes it really easy to manage schedules, time off request, manage labor hours and easily allows you to communicate with all teams.”
AT

Andrena T.

Catering Manager

“Staff can quickly log in and access their schedule, request time off and blocked off dates.”
RT

Rachel T.

Operations and Marketing

7shifts integrations (54)

Integrations rated by users

We looked at 1,211 user reviews to identify which products are mentioned as 7shifts integrations and how users feel about them.

Toast POS logo
Toast POS

Integration rating: 4.6 (72)

,....................pos

SB

Scott B.

President

Integration rating: 3.3 (6)

It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.

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Aireanne T.

Owner

Integration rating: 5.0 (4)

Integration rating: 4.0 (4)

Gusto logo
Gusto

Integration rating: 4.7 (3)

I am in the process of switching to gusto simply so we can have payroll software that integrates with Connecteam.

JS

Jazzmine S.

Executive Director

Integration rating: 5.0 (3)

Revel is the software backbone of the operation. Pizza Ranch has a very high opinion of it, so do I the more I use it.

RM

Ray M.

General Manager

7shifts customer support

What do users say about 7shifts customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of 7shifts customer support.

The majority of users praise 7shifts customer support for fast response times and quick resolution of issues.

Widely noted by reviewers, the support team is friendly, professional, and knowledgeable when assisting with questions.

Frequently reported by users, customer service is easy to contact and consistently available, even across different time zones.

A significant portion of users appreciate the clear, concise answers and helpful walkthroughs provided during onboarding and troubleshooting.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
Phone support

Training options

Webinars
Documentation
Live online
Videos

To see what individual users say about 7shifts's customer support, check out the review snippets below.

“the customer servers has been great. when I ask a question I get a response very quickly.”

KS

Kim S.

member

7shifts FAQs

Q. What is 7shifts used for?

7shifts is a comprehensive team management platform designed specifically for the restaurant industry. The solution offers a suite of features to streamline operations and enhance efficiency across various restaurant types, from independent establishments to enterprise-level groups and franchises. The platform's scheduling capabilities allow managers to create schedules that align with the team's availability and the restaurant's staffing needs. This functionality saves managers an average of fourteen hours per month on scheduling tasks. The integrated mobile time tracking and tip management tools further optimize labor costs by decreasing overtime fees and increasing accuracy in tip pooling and payouts. 7shifts also fosters stronger team engagement through its communication features, performance management tools, and employee onboarding processes. The platform's labor compliance capabilities, including automated checklists and real-time reporting, help managers maintain regulatory adherence and reduce labor costs. With integrations to leading POS and payroll providers, 7shifts empowers restaurant operators to make more informed, data-driven decisions that drive profitability.

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