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Zeffy Logo

Free fundraising platform

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Zeffy - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Zeffy overview

Based on 468 verified user reviews

What is Zeffy?

Zeffy is a fundraising solution with key features that include online giving, donation tracking, payment processing, electronic payments, credit card processing, and more.

Who uses Zeffy?

By industry, Zeffy reviewers are most commonly professionals in non-profit organization management (29%). The most frequent use case for Zeffy cited by reviewers is nonprofit (68% of reviewers).

What do users say about Zeffy pricing?

Most reviewers indicate that Zeffy’s zero transaction fees and lack of hidden costs offer significant savings, especially for non-profits. Some users report wanting clearer communication about donor-covered fees, but most users consider the value exceptional.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Fundraising

Customer Support

Donations and Donors

Email Communication

Zeffy’s user interface

Ease of use rating:

Zeffy pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(70)
5(393)

What do users say about Zeffy?

Zeffy is a fundraising solution with key features that include online giving, donation tracking, payment processing, electronic payments, credit card processing, and more.

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Who uses Zeffy?

Based on 468 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management
Civic & Social Organization
Religious Institutions
Education Management
Others

Use cases

Nonprofit
Fundraising
Donation Management

Zeffy's key features

GetApp's analysis of 116 verified user reviews collected between August 2021 and December 2024 identifies Zeffy's most critical features and summarizes user sentiment about those features.

Donation tracking

Reviewers appreciate Zeffy's donation tracking capabilities. They report it helps them see how much donors have contributed and keep financial records organized. Users find it intuitive to track donations by campaign and acknowledge donors' generosity. They say it is easy to input donations, even from physical checks, and export data to Excel. Reviewers also highlight the ability to send automatic receipts and thank you notes, making donor management more efficient and showing appreciation for contributions. Of the 26 Zeffy users who gave detailed accounts of their use of Donation Tracking, 100% rated this feature as important or highly important.

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“Donation tracking helps us see how much donors have contributed to our organization and be able to keep our financial books organized.”
CM

Chriss M.

CEO

“Tracking allows us to monitor our yearly donations and acknowledge donors for their generosity.”
KM

Karen M.

Executive Assistant


Online giving

Reviewers indicate Zeffy's online giving capabilities are very valuable. They highlight the ease of setting up and using the platform, with no hidden fees and 100% of funds going to the organization. Users appreciate the ability to set up automatic monthly donations and manually input cash or check donations. They find the integration with their website seamless, allowing donors to give without leaving the site. Reviewers also mention the variety of templates and customization options available. Of the 22 Zeffy users who gave detailed accounts of their use of Online Giving, 100% rated this feature as important or highly important.

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“Our organization receives 100% of the funds donated (no hidden fees, no gimmicks, 100%). It is very easy for donors to donate. Each donor receives a donation receipt at the time their donation is received - All three important, in the order listed.”
RL

Robert L.

Vice President

“I needed an easy way to get our donations online instead of mailed in checks. Zeffy's service was easy to set up and makes my work easier.”
EP

Elaine P.

Administrative assistant


Payment processing

Users report Zeffy's payment processing is secure and efficient. They appreciate the fee-free model, ensuring all funds go towards their mission. Reviewers highlight the ease of setting up recurring payments and the ability to process various payment methods, including credit cards. They find the weekly or monthly disbursement options convenient and mention the seamless transfer of funds to their bank accounts. Reviewers also note the platform's reliability and the excellent tech support provided. Of the 44 Zeffy users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.

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“The option for people to set up reoccurring monthly payments easily is a huge benefit. Zefy handles everything for you. This is huge ”
KR

Kim R.

Director

“Fee-free processing was important for us to ensure we were putting every penny towards our mission.”
AS

Ally S.

Executive Director & Founder


Electronic payments

Reviewers feel Zeffy's electronic payments are streamlined and efficient. They appreciate the ability to handle donations, ticket sales, and other transactions without any fees. Users highlight the secure environment for credit card transactions and the ease of setting up auto-renewals. They report quick and accurate email confirmations for each transaction and seamless payouts to their bank accounts. Reviewers also mention the platform's ease of use and the ability to brand it to fit their organization. Of the 27 Zeffy users who gave detailed accounts of their use of Electronic Payments, 96% rated this feature as important or highly important.

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“The ability to streamline our electronic payments, donations, ticket sales, etc. has been invaluable. The online forms & payments options have been great!”
JW

Jared W.

Artistic Director

“It is acurate and efficient. I receive quick and detailed email confirmation of payement for each transaction and the same for every amount transferred in our account.”
SM

Sophie M.

Development manager


Contribution tracking

Reviewers highlight Zeffy's contribution tracking as accurate and intuitive. They appreciate the automatic receipts and year-end summaries sent to donors. Users find it easy to see who is donating, how much, and how often, which aids in bookkeeping and donor acknowledgment. They mention the ability to segment members and track donation history by fundraiser. Reviewers also note the platform's efficiency in managing contributions and its reliability for audits and reporting needs. Of the 24 Zeffy users who gave detailed accounts of their use of Contribution Tracking, 92% rated this feature as important or highly important.

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“Donors get their receipt immediately with our customized "Thank you!" message. At the end of the year they receive automatically a second receipt for their accumulated donations for that year-end. ”
CB

Christopher B.

President

“Zeffy's reports make it easy to see who is donating, how much, and how often, quickly and easily. It also makes it easy for your organization's bookkeeping ”
Verified reviewer profile picture

Maude S.

Founder and Artivist at Large


All Zeffy features

Features rating:

Email reminders
Real-Time reporting
For nonprofits
Customizable forms
Online forms
Dashboard
Forms management
Customizable templates
Credit card processing
Reporting/Analytics
Receipt management
Customizable fields
Fundraising management
Real-Time analytics
Registration management
Membership management
Donor management
Member database
Customizable branding
Data import/export
Campaign management
Event scheduling
Contact management
Event ticketing
Recurring/Subscription billing
Reporting & statistics
Event management
Mobile access
CRM
Recurring giving
Mobile giving
Pledge management
Personalization
Social media integration
Summary Reports
Third-Party integrations
Volunteer management
Access controls/permissions
Accounting integration
ACH payment processing
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Attendance management
Auction management
Campaign analytics
Campaign planning
Communication management
Customizable reports
Dues management
Email management
Email marketing
Email templates
Goal setting/tracking

Zeffy awards

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Zeffy pricing

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zeffy price and value

Value for money rating:

Of 77 reviews that provide robust commentary on Zeffy's price and value, 91% mention it in a positive light.

Most reviewers indicate that Zeffy’s zero transaction fees are a major advantage, especially for non-profits and charities aiming to maximize the impact of every donation. They say the platform is completely free to use, with no hidden or ongoing costs, which allows organizations to save significant amounts on processing fees compared to other platforms. Users think this fee-free model is critical for their missions, as it ensures that donor contributions go directly to their causes rather than being reduced by administrative or payment service charges. Some reviewers feel that the ability for donors to optionally cover processing fees further enhances value for money, as financially secure supporters can choose to offset any costs. Reviewers appreciate that there are no start-up costs and that the platform remains accessible and inexpensive, making it especially valuable for small or new organizations. Some users report that Zeffy’s transparency about its pricing model is important, though a few mention a desire for clearer communication regarding the optional nature of donor-covered fees. Overall, most users consider Zeffy’s cost-benefit ratio highly favorable, citing substantial savings and the absence of hidden fees as key reasons for their satisfaction.

, and

To see what individual users think of Zeffy's cost and value, check out the review excerpts below.

“There are some features missing when it comes to a pure membership tool, but we are making it work given that it costs us nothing and actually saves us money (the Credit card/Stripe fees)”
SG

Sheila G.

Board Member - Communications Chair

“It's free and takes no fees, it works easily and alerts you quickly of new donors, the spreadsheets are easy to manage and have all the information you need.”
JS

Jessica S.

Founder and President

“Every cent counts for small Not-for-Profits, payment processing fees can make fundraising on a small scale quite disheartening.”
CM

Cathy M.

Admin/Tech

Zeffy integrations (1)

Integrations rated by users

We looked at 468 user reviews to identify which products are mentioned as Zeffy integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 4.0 (4)

Only because it's the only way to connect into Monday - I'd rather it be a direct connection.

MJ

Marc J.

President

Zeffy customer support

What do users say about Zeffy customer support?

Customer support rating:

We analyzed 141 verified user reviews to identify positive and negative aspects of Zeffy customer support.

Widespread user sentiment highlights Zeffy's customer support as responsive, friendly, and quick to address questions or issues.

A significant portion of users appreciate having access to real humans who listen and provide personalized, caring assistance.

Broad user base values multiple support channels—email, chat, Zoom, and phone—making it easy to reach the team when needed.

Frequently reported by users, the support team is proactive, offers helpful training, and follows up to ensure smooth onboarding.

Support options

Chat
Phone support
Faqs/forum
Knowledge base
Email/help desk

Training options

Documentation
Videos
Live online
Webinars

To see what individual users say about Zeffy's customer support, check out the review snippets below.

“Their friendly, professional team have been extremely helpful throughout our implementation and use of the software, from integration with our CRM to updates and responses to questions and issues.”

MG

Melanie G.

Fundraising Coordinator

“Their customer service team is one of the best I've ever dealt with, and I really appreciate having an account manager I can go to for assistance who is very quick to respond and do all they can to help us.”

AH

Arooj H.

Coordinator, Fundraising & Special Events

“Zeffy support is always available either by email, online chat, zoom training or actual voice calls. ”

SM

SUSAN M.

President

Zeffy FAQs

Q. Who are the typical users of Zeffy?

Zeffy has the following typical customers:
Freelancers, Non Profit, Small Business

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Q. What is Zeffy used for?

Zeffy is the first and only zero-free fundraising platform. Sell tickets for your fundraising events, create donation and peer-to-peer campaigns, and manage donors and even memberships from an intuitive all-inclusive fundraising platform. Our platform also offers donor management capabilities. Trusted by over 50,000 nonprofits across North America.


Q. What languages does Zeffy support?

Zeffy supports the following languages:
English, French


Q. Does Zeffy offer an API?

No, Zeffy does not have an API available.


Q. What level of support does Zeffy offer?

Zeffy offers the following support options:
Chat, Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk

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