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Zeffy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free fundraising platform
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Zeffy - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Zeffy overview
Based on 468 verified user reviews
What is Zeffy?
Zeffy is a fundraising solution with key features that include online giving, donation tracking, payment processing, electronic payments, credit card processing, and more.
Who uses Zeffy?
By industry, Zeffy reviewers are most commonly professionals in non-profit organization management (29%). The most frequent use case for Zeffy cited by reviewers is nonprofit (68% of reviewers).
What do users say about Zeffy pricing?
Most reviewers indicate that Zeffy’s zero transaction fees and lack of hidden costs offer significant savings, especially for non-profits. Some users report wanting clearer communication about donor-covered fees, but most users consider the value exceptional.
Starting price
Alternatives
with better value for money
Pros & Cons
Fundraising
Customer Support
Donations and Donors
Email Communication
Zeffy’s user interface
Zeffy pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
5.0
Features
4.6
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Zeffy?
Zeffy is a fundraising solution with key features that include online giving, donation tracking, payment processing, electronic payments, credit card processing, and more.
Select to learn more
Who uses Zeffy?
Based on 468 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zeffy's key features
GetApp's analysis of 116 verified user reviews collected between August 2021 and December 2024 identifies Zeffy's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zeffy's donation tracking capabilities. They report it helps them see how much donors have contributed and keep financial records organized. Users find it intuitive to track donations by campaign and acknowledge donors' generosity. They say it is easy to input donations, even from physical checks, and export data to Excel. Reviewers also highlight the ability to send automatic receipts and thank you notes, making donor management more efficient and showing appreciation for contributions. Of the 26 Zeffy users who gave detailed accounts of their use of Donation Tracking, 100% rated this feature as important or highly important.
Chriss M.
CEO
Karen M.
Executive Assistant
Reviewers indicate Zeffy's online giving capabilities are very valuable. They highlight the ease of setting up and using the platform, with no hidden fees and 100% of funds going to the organization. Users appreciate the ability to set up automatic monthly donations and manually input cash or check donations. They find the integration with their website seamless, allowing donors to give without leaving the site. Reviewers also mention the variety of templates and customization options available. Of the 22 Zeffy users who gave detailed accounts of their use of Online Giving, 100% rated this feature as important or highly important.
See related user reviews
Robert L.
Vice President
Elaine P.
Administrative assistant
Users report Zeffy's payment processing is secure and efficient. They appreciate the fee-free model, ensuring all funds go towards their mission. Reviewers highlight the ease of setting up recurring payments and the ability to process various payment methods, including credit cards. They find the weekly or monthly disbursement options convenient and mention the seamless transfer of funds to their bank accounts. Reviewers also note the platform's reliability and the excellent tech support provided. Of the 44 Zeffy users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.
See related user reviews
Kim R.
Director
Ally S.
Executive Director & Founder
Reviewers feel Zeffy's electronic payments are streamlined and efficient. They appreciate the ability to handle donations, ticket sales, and other transactions without any fees. Users highlight the secure environment for credit card transactions and the ease of setting up auto-renewals. They report quick and accurate email confirmations for each transaction and seamless payouts to their bank accounts. Reviewers also mention the platform's ease of use and the ability to brand it to fit their organization. Of the 27 Zeffy users who gave detailed accounts of their use of Electronic Payments, 96% rated this feature as important or highly important.
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Jared W.
Artistic Director
Sophie M.
Development manager
Reviewers highlight Zeffy's contribution tracking as accurate and intuitive. They appreciate the automatic receipts and year-end summaries sent to donors. Users find it easy to see who is donating, how much, and how often, which aids in bookkeeping and donor acknowledgment. They mention the ability to segment members and track donation history by fundraiser. Reviewers also note the platform's efficiency in managing contributions and its reliability for audits and reporting needs. Of the 24 Zeffy users who gave detailed accounts of their use of Contribution Tracking, 92% rated this feature as important or highly important.

See related user reviews
Christopher B.
President

Maude S.
Founder and Artivist at Large
All Zeffy features
Features rating:
Zeffy awards
Zeffy alternatives
Zeffy pricing
Starting from
Free
User opinions about Zeffy price and value
Value for money rating:
Of 77 reviews that provide robust commentary on Zeffy's price and value, 91% mention it in a positive light.
Most reviewers indicate that Zeffy’s zero transaction fees are a major advantage, especially for non-profits and charities aiming to maximize the impact of every donation. They say the platform is completely free to use, with no hidden or ongoing costs, which allows organizations to save significant amounts on processing fees compared to other platforms. Users think this fee-free model is critical for their missions, as it ensures that donor contributions go directly to their causes rather than being reduced by administrative or payment service charges. Some reviewers feel that the ability for donors to optionally cover processing fees further enhances value for money, as financially secure supporters can choose to offset any costs. Reviewers appreciate that there are no start-up costs and that the platform remains accessible and inexpensive, making it especially valuable for small or new organizations. Some users report that Zeffy’s transparency about its pricing model is important, though a few mention a desire for clearer communication regarding the optional nature of donor-covered fees. Overall, most users consider Zeffy’s cost-benefit ratio highly favorable, citing substantial savings and the absence of hidden fees as key reasons for their satisfaction.
, and
To see what individual users think of Zeffy's cost and value, check out the review excerpts below.
Zeffy integrations (1)
Integrations rated by users
We looked at 468 user reviews to identify which products are mentioned as Zeffy integrations and how users feel about them.
Integration rating: 4.0 (4)
“Only because it's the only way to connect into Monday - I'd rather it be a direct connection.”
Marc J.
President
Zeffy customer support
What do users say about Zeffy customer support?
Customer support rating:
We analyzed 141 verified user reviews to identify positive and negative aspects of Zeffy customer support.
Widespread user sentiment highlights Zeffy's customer support as responsive, friendly, and quick to address questions or issues.
A significant portion of users appreciate having access to real humans who listen and provide personalized, caring assistance.
Broad user base values multiple support channels—email, chat, Zoom, and phone—making it easy to reach the team when needed.
Frequently reported by users, the support team is proactive, offers helpful training, and follows up to ensure smooth onboarding.
Support options
Training options
To see what individual users say about Zeffy's customer support, check out the review snippets below.
“Their friendly, professional team have been extremely helpful throughout our implementation and use of the software, from integration with our CRM to updates and responses to questions and issues.”
Melanie G.
Fundraising Coordinator
“Their customer service team is one of the best I've ever dealt with, and I really appreciate having an account manager I can go to for assistance who is very quick to respond and do all they can to help us.”
Arooj H.
Coordinator, Fundraising & Special Events
“Zeffy support is always available either by email, online chat, zoom training or actual voice calls. ”
SUSAN M.
President
Zeffy FAQs
Zeffy has the following typical customers:
Freelancers, Non Profit, Small Business
These products have better value for money
Q. What is Zeffy used for?
Zeffy is the first and only zero-free fundraising platform. Sell tickets for your fundraising events, create donation and peer-to-peer campaigns, and manage donors and even memberships from an intuitive all-inclusive fundraising platform. Our platform also offers donor management capabilities. Trusted by over 50,000 nonprofits across North America.
Q. What languages does Zeffy support?
Zeffy supports the following languages:
English, French
Q. Does Zeffy offer an API?
No, Zeffy does not have an API available.
Q. What level of support does Zeffy offer?
Zeffy offers the following support options:
Chat, Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk
















