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Managed Service Providers (MSP) Software with Risk Assessment (2026)

Last updated: April 2026

Managed Service Providers (MSP) Software Key Features

    Based on 3276 user opinions, we identified 6 features that are important for any product in Managed Service Providers (MSP) Software

  • Remote Access/Control

    Access work applications remotely, for when working away from the office and/or traveling

    Average user rating

    4.5

  • Remote Monitoring & Management

    Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

    Average user rating

    4.5

  • Patch Management

    Install software updates and bug fixes remotely

    Average user rating

    4.2

  • Backup and Recovery

    Create backups and provide methods to recover deleted/lost data

    Average user rating

    4.5

  • Alerts/Notifications

    Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

    Average user rating

    4.3

  • Server Monitoring

    Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

    Average user rating

    4.4
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Features

Integrated with

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Devices supported

Organization types

User rating

17 software options

Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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WebTitan logo

DNS-based web filter, malware/phishing protection & security

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DNS Based Advanced Web Security Filter blocking Malware, Ransomware and Phishing attempts. MSP Private cloud versions with full multitenancy and MSP friendly pricing

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Lansweeper logo

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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Syxsense logo

Unified Security and Endpoint Management

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Syxsense is a leading USEM solution designed to help SecOps departments, MSPs, and IT professionals in organizations with 100-100,000 endpoints manage and secure their environment.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Acronis Cyber Protect Cloud logo

AI-powered data protection and cybersecurity

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Acronis Cyber Protect Cloud is AI-powered cyber protection for modern MSPs, natively integrating operations management, cybersecurity and data protection in one platform.

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ConnectWise Cybersecurity Management logo

Cybersecurity management tool with custom alert thresholds

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ConnectWise is transforming the way IT and cybersecurity are delivered to small businesses. We believe technology should empower business growth, not bottleneck it—and we’re 100% committed to helping MSPs and their customers take on whatever lies ahead.

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Dark Web ID logo

Threat detection and monitoring for businesses and MSPs

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Dark Web ID is a cloud-based cybersecurity tool, which monitors the dark web and alerts businesses to any risks or threats. The platform can be used by MSPs or enterprises to prevent data breaches and ensure sensitive employee or company data is not available on the dark web.

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Guardz logo

Cybersecurity solution

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Guardz is a managed cybersecurity solution built for MSPs to holistically protect and provide insurance coverage to SMEs with a holistic and multilayered approach.

The Guardz platform continuously monitors businesses' digital landscapes to safeguard their assets.

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Docusnap logo

All-in-one solution for IT documentation

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Docusnap is a software package for the inventory, categorization, and documentation of IT environments. The program documents the network structure as well as the versions of software, hardware, operating systems, and licenses used.

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Cynet 360 logo

Automated breach response and protection platform

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Cynet 360 is an all-in-one security platform that provides endpoint threat detection and response for networks that require advanced protection. It gives network administrators visibility over all networked devices, users, and events. Cyber security technology is viable for companies of all sizes.

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Beyond DLP logo

Product Data Protection Beyond Boundaries

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Beyond DLP is a data protection platform to track and protect scattered data. ITsMine's software brings data protection to enterprises in a clear API-based solution.

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CODA Footprint logo

Multi-tenant vulnerability & contextual risk management tool

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CODA Footprint is a SaaS multi-tenant attack surface reduction solution that covers vulnerability management, contextual risk scoring and prioritized remediation in an all-in-one package.

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Versio.io logo

CMDB, IT Asset Management, Governance, Security

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Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

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TACO logo
(0)

Auditing Policy Monitoring Tool

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TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

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TruOps logo
(0)

Experience the Ultimate in Risk Control.

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Get holistic insight into your risk environment, improve resiliency, make smarter decisions, and streamline your internal processes.

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