DeskTime - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate DeskTime's time tracking capabilities for monitoring employee time management and productivity. They find it helpful for tracking arrivals, departures, and periods of absence. Users report that it assists in defining time slots, managing timesheets, and ensuring accountability. They say it is particularly useful for remote teams and freelancers, providing accurate tracking for payroll and productivity assessments. However, some users mention occasional issues with the DeskTime agent requiring reinstallation to maintain accurate reporting. Of the 49 DeskTime users who gave detailed accounts of their use of Time Tracking, 100% rated this feature as important or highly important.

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“Mainly the task timer. If you are logging a task where you are away from your desk, the timer will stop tracking/logging the time maybe 3 minutes into the computer being idle and when the employee returns to their desk, it logs the tail end of the task, so we have to manually adjust the time for the gap of time that wasn't logged.”

Roger R.

Operations Supervisor

“Maybe if you could highlight several gaps at a time to change to all 'not idle'/productive, it would alleviate the redundancy of changing them one by one so you can label the event with 'meeting' or walk-in, etc.”

CB

Colleen B.

Manager IT Service Desk

“The best part is integration, also we don't really have to log in, we simply have desk time running in the background, so no more reminding employees to fill in their timesheets.”

Jyoti D.

Head of People and Culture Business Partner

“I love being able to monitor the idle time and the shared schedules to see when someone is absent/in office/ or remote.”

AD

Amber D.

President

Users report that DeskTime's employee activity monitoring provides detailed productivity reports, helping identify areas for improvement. They appreciate the ability to track productive vs. unproductive tasks and monitor activities in detail, including URLs and system activity. Reviewers indicate it is effective for remote teams, ensuring employees stay focused on business tasks. They find the screenshot capability particularly useful for verifying activity, though some suggest improvements for better accuracy and usability. Of the 36 DeskTime users who gave detailed accounts of their use of Employee Activity Monitoring, 97% rated this feature as important or highly important.

Reviewers highlight DeskTime's online time tracking as a valuable tool for monitoring employee work hours remotely. They appreciate its ease of use, automatic tracking, and real-time updates accessible from anywhere. Users report it helps in analyzing productivity, managing schedules, and ensuring accurate billing for clients. They mention it integrates well with other software for efficiency planning. However, some users note occasional inaccuracies and the need for software updates to maintain functionality. Of the 67 DeskTime users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.

Users find DeskTime's idle time monitoring helpful for tracking periods when employees are not actively using their computers. They report it aids in identifying productivity gaps and managing break times. Reviewers appreciate the insights it provides into employee activity, allowing managers to coach towards better productivity. However, some users mention that it can be easily subverted, suggesting the need for more robust methods to ensure accurate idle time tracking. Of the 33 DeskTime users who gave detailed accounts of their use of Idle Time Monitoring, 91% rated this feature as important or highly important.

Reviewers appreciate DeskTime's reporting and analytics for providing comprehensive insights into employee performance and productivity. They find it useful for generating detailed reports, managing attendance, and prioritizing tasks. Users report it helps in payroll management and performance analysis, with easy-to-use tools for creating and viewing reports. However, some users express a desire for more customizable reports and better support to address discrepancies in data extraction. Of the 34 DeskTime users who gave detailed accounts of their use of Reporting/Analytics, 82% rated this feature as important or highly important.