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Livegenic
5
8
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based claims processing tool for the healthcare sector
Table of Contents
Livegenic - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Livegenic overview
What is Livegenic?
Livegenic is a cloud-based claims processing platform that facilitates live video collaboration for insurance claims, customer service, and field services. This solution allows various stakeholders such as claims adjusters, customer service agents, field inspectors, and policyholders to collaborate using live video, photo capture, and audio recordings. Key features include real-time collaboration via mobile apps, configurable browser-based tools for staff, self-service options for customers, and a web portal for workflow management. It also offers secure user access controls, configurable privileges, and audit trails. Additionally, Livegenic also helps manage security and compliance standards including SOC 2 and GDPR certifications.
Livegenic’s user interface
Livegenic reviews
Overall rating
4.9
/5
9
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.89/10
5
4
3
2
1
8
1
0
0
0
Livegenic's key features
Most critical features, based on insights from Livegenic users:
All Livegenic features
Features rating:
Livegenic alternatives
Livegenic
Starting from
1
Per month
Jenesis Software
Starting from
50
/user
Per month
Applied Epic
Starting from
1000
One-time payment
EZLynx
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No pricing info
Livegenic pricing
Value for money rating:
Starting from
1
Per month
Flat Rate
User opinions about Livegenic price and value
Value for money rating:
Livegenic integrations (1)
Integrations rated by users
We looked at 9 user reviews to identify which products are mentioned as Livegenic integrations and how users feel about them.
Integration rating: 5.0 (1)
Livegenic support options
Typical customers
Platforms supported
Support options
Training options