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Atomicwork Logo

Cloud-based agentic service management platform

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Atomicwork - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Atomicwork overview

What is Atomicwork?

Atomicwork is an agentic service management platform designed to boost enterprise productivity and drive business growth. The platform's Agentic AI capabilities streamline service delivery with autonomous AI agents, an AI copilot to assist enterprise service teams, and an AI assistant that provides instant support and quick resolutions for employees.

Atomicwork's modern ITSM solution offers comprehensive request, incident, change, problem, asset, and configuration management capabilities. The platform's modern ESM features enable personalized employee journeys, streamlined IT workflows, enhanced HR service delivery, and empowered employee self-service. Integrations with Microsoft Teams, Slack, and Microsoft 365 also allow Atomicwork to deliver enterprise support where employees work.

Starting price

90per user /
per year

Alternatives

with better value for money

Atomicwork’s user interface

Ease of use rating:

Atomicwork reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Atomicwork's key features

Most critical features, based on insights from Atomicwork users:

Knowledge base management
Service level agreement (sla) management

All Atomicwork features

Features rating:

Activity dashboard
AI copilot
Alerts/Notifications
Approval process control
Asset lifecycle management
Asset tracking
Business process automation
Change management
Collaboration tools
Configuration management
Customizable forms
Customizable templates
Drag & drop
Full text search
Help desk management
Incident management
IT asset management
IT reporting
Knowledge base management
Multi-Channel communication
Problem management
Reporting & statistics
Self service portal
Service catalog
Service level agreement (sla) management
Support ticket management
Support ticket tracking
Task management
Third-Party integrations
Ticket management
Workflow configuration
Workflow management

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Per year

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/user

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Atomicwork pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Professional

90

/user

Per year

Features included:

  • One workspace for the company
  • Service requests and approvals
  • No-code workflow builder
  • Passwordless login
  • Business hour email support

Business

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom workspaces for each team
  • IT service management platform
  • External app triggers and actions
  • Enterprise Single-sign-on (SSO)
  • Business hour phone support

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Purpose-built AI Agents
  • Custom roles and data governance
  • Unlimited API access
  • Audit logging and monitoring
  • 24x7 dedicated expert support

User opinions about Atomicwork price and value

Value for money rating:

Atomicwork support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

Atomicwork FAQs

Related categories