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M1 ERP
5
35
4
39
3
14
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Manufacturing enterprise resource planning (ERP) software
Table of Contents
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M1 ERP - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
M1 ERP overview
What is M1 ERP?
M1 by ECi Software Solutions is a modular, cloud-based manufacturing enterprise resource planning (ERP) software for job shops, make-to-order manufacturers, and custom & mixed mode manufacturers. The system is designed to manage multiple business areas including production, engineering, scheduling, inventory, shipping, and more. M1 is now also compliant with ITAR, and has an ITAR-compliant cloud platform for manufacturers who need to maintain regulatory compliance.
With M1, data can be coordinated and shared across different business functions. Real-time data enables proactive management of the shop floor, and conformance can be maintained throughout the production process with the quality assurance (QA) module. The engineering module allows users to configure jobs to customers’ exact needs, while the shipping solution provides tools for tracking orders in and out to ensure on-time delivery.
M1 is particularly suited for job shops, metal fabrication, and industrial machinery manufacturing, and serves a range of industries including aerospace, automotive, medical devices, electronics, high tech manufacturing, rubber and plastic products, wood and wood products, and others.
Starting price
Alternatives
with better value for money
Pros & Cons
Data Management
Bugs and Issues
Reports
Email Support
Customer Support
Module Integration
M1 ERP’s user interface
M1 ERP pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
3.7
Ease of use
3.7
Customer support
3.9
Reviews sentiment
What do users say about M1 ERP?
We receive and pay our bills on time every month but no calls and emails get a response from ECI.
Select to learn more
Who uses M1 ERP?
Based on 103 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
M1 ERP's key features
Most critical features, based on insights from M1 ERP users:
All M1 ERP features
Features rating:
M1 ERP alternatives
M1 ERP
Starting from
5000
QuickBooks Online
Starting from
38
Per month
NetSuite
Starting from
No pricing info
Xero
Starting from
25
Per month
M1 ERP pricing
Value for money rating:
Starting from
5000
User opinions about M1 ERP price and value
Value for money rating:
To see what individual users think of M1 ERP's price and value, check out the review snippets below.
Junior T.
Data Processor
Reg S.
President
M1 ERP integrations (6)
Top integrations
M1 ERP customer support
What do users say about M1 ERP customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of M1 ERP customer support.
A number of users highlight knowledgeable, friendly, and helpful support staff who resolve issues effectively.
A portion of users mention timely assistance during technical problems and praise support during implementation.
A fair number of users report inconsistent support quality, slow response times, and lack of follow-through on issues.
Support options
Training options
To see what individual users say about M1 ERP's customer support, check out the review snippets below.
“I finally called support.”
KYLE Y.
Controller
“The customer service and the fact that we can not have an end-to-end solution discussion with anyone at ECI”
Dries V.
Chief Operating Officer
“Support is terrible -”
Joe S.
General Manager
