Caterease vs Tripleseat

Nowsta

HoneyCart

Nowsta is a cloud-based workforce management software designed to help businesses handle staff scheduling, communications, time or attendance tracking, and payroll processing, among other administrative operations. Supervisors can gain insights into workers' ratings, projected and actual costs.

HoneyCart is an online ordering system designed specifically for catering businesses. With features built for catering orders, HoneyCart can streamline the ordering process for customers. Customers are able to order through a self-service portal, which allows them to place one-time orders for an event, sign up for recurring orders, manage payment options, and cancel orders.

Tripleseat

Tripleseat is an event management platform for restaurants, bars, nightclubs, hotels, and other unique venues. The solution enables teams to streamline the event booking and planning process, helping businesses increase event revenue.

Owner

Currently I have not been able to log on for two days and when I did it was really slow.   But them not having customer support on the weekend is unacceptable.  

Executive Chef

Worst customer service experience I have worked with in regard to fixing the issues we had.  

General Manager

Furthermore, to access the best features you really need the expensive professional tier, and any custom web form integration usually requires calling customer service rather than doing it yourself.

Customer service, the third party integrations, the antequated system boot

Caterease offers 3 solutions of varying complexity, from simple event booking and data-entry, to advanced menu management, staff scheduling, and reporting.

Activity Dashboard

Alerts/Notifications

Attendee Management

Banquet Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Contract/License Management

Cost Management

Customer Database

Customizable Reports

Discount Management

Drag & Drop

Electronic Payments

Email Marketing

Event Calendar

Event Management

Event Scheduling

Facility Management

For Catering Businesses

Historical Reporting

Inventory Management

Kitchen/Menu Management

Mobile Access

Mobile App

Online Ordering

Order Management

Payment Processing

Quotes/Estimates

Recipe Management

Reminders

Reporting/Analytics

Reporting & Statistics

Waitstaff Management

Website Management

Weddings/Parties

Caterease

Web-based

Windows

Linux

iPhone

iPad

Android

CaterTrax

Total Party Planner

CaterZen

Express

Professional

Standard

Complete 

The ability to generate detailed kitchen prep lists, pack lists, and financial reports from a single data entry point is a massive time saver.

Managing Director

Our chef loves the updating and managing his new and seasonal recipes within the software.

Hasnt been updated in years, needs an owners manual to use it and if you want a repair it take weeks to solve.

The back of house and front of house capabilities did prove to be incredibly helpful to my entire team!

The sheer depth of functionality for catering operations is unmatched.

Controller

Can find events easily through the scheduler

Director of Sales

When we first started to use it of course it was a learning experience and i was pretty easy to navigate after time there was some future that were not the best and wasn't able to pull to much CSR

Ultimately I did have an incredibly positive experience using Caterease at my small boutique catering firm.

We do weddings and I currently Saturday and Sunday (today) can't access my event information.

Director of Sales and marketing

The Inability to make changes to a Banquet Event Order

It impeded days of business where i couldn't retrieve my BEOs because the citrix system was down or inoperable.   When i would call or email I would generally get sent to more than one individual to try and solve the problem.  

Caterease is really easy to learn and use.  

Think of your customer base most are open on the weekend and I can't get to my information.  

Sales Manager

Some of the reporting tools are lacking, email blasts to groups are limited and the software doesn't seem to be able to evolve as quickly as it should.

Retail & Catering Supervisor

It is the bedrock of our operation, and I cannot imagine what our department would do without this software.

Hospitality manager

Not much to dislike,only wish it could be possible to also including payments in the software instead of using a different platform.

Administrative Assistant

Some features weren't super intuitive and took many steps to get what we needed

Human Resources

There is a lot of different potential ways to use the data, and I sometimes forget the path to some of the information I need; I need to keep a resource book to remember how to do some things that I don't need to do often.

I can track what menus a customer chose, help anticipate what we may need in future.

HR Administrator

Customer Support

Ease of Use

Integrations

Staff Management

Catering

Email Integration

Efficiency and Organization

Menu and Event Coordination

Updates

Freelancers

Small Business

Large Enterprises

Mid-size Business

Eventbrite

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Whova

Whova is a cloud-based event management solution that enables businesses, universities, exhibitors, and government organizations to engage with attendees, generate name badges, handle online registration processes, and host video conferences.

monday.com

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Sales Coordinator

From the integration services to the new tripleseat floorplans, they are really working hard to help us reduce the number of tabs we have open at a time.

2D/3D Designing

360-Site Stream

Access Controls/Permissions

Activity Tracking

Agenda Management

Attendance Management

Attendee Tracking

Audience Engagement

Automated Scheduling

Availability Indicator

Availability Management

Barcode/Ticket Scanning

Budget Management

Campaign Management

Categorization/Grouping

Collaboration Tools

Communication Management

Conferences/Conventions

Confirmations/Reminders

Contact Management

Credit Card Processing

Cross Selling Functionality

Customer Data Management

Customer History

Customer Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Templates

Data Security

Data Synchronization

Design Management

Diagramming

Document Management

Document Storage

Drafting

Dynamic Pricing

Electronic Signature

Email Management

Email Reminders

Email Templates

Email Tracking

Event Marketing

Event Registration

Event Ticketing

Exhibit/Vendor Management

Facility Scheduling

File Sharing

Financial Analysis

Food & Beverage Management

For Breweries

Forecasting

For Training/Education

For Wineries

Functions/Calculations

iCalendar Support

Image Editing

Interactive Reports

Internal Meetings

Invoice Management

Lead Capture

Lead Distribution

Lead Generation

Lead Management

Lead Nurturing

Marketing Automation

Microsoft Outlook Integration

Mobile Ticketing

Multi-Channel Communication

Multi-Channel Management

Multi-Channel Marketing

Multi-Channel Sync

Multi-Currency

Multi-Event

Multi-Facility

Multi-Location

Multiple File Format Support

Notes Management

Chromebook

Cvent Event Management

EventCreate

Event Temple

HoneyBook

Basic

Frequent technical glitches

75% of reviewers feel negative about Bugs and Issues. Reviewers report experiencing recurring glitches, slowdowns, and occasional crashes that disrupt their workflow. They say technical problems can cause confusion, especially when multiple users are working on the same event. Some users indicate that fixes for these issues are slow to arrive, and they sometimes struggle to get timely support. Reviewers mention that these bugs can lead to frustration and impact their ability to complete tasks efficiently, particularly during busy periods.