App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

CommentSold

Social commerce & customer engagement solution for retailers

Table of Contents

CommentSold - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

CommentSold overview

What is CommentSold?

CommentSold is a cloud-based social commerce solution which assists retailers with customer engagement and referrals. Its key features include catalog management, search engine optimization, predefined templates, data synchronization, channel management and reporting.

The online application allows customers to identify purchasable items in a post, video or live stream and purchase through comments. An invoice is sent through messenger or email and customers can click a link to access their cart and check out. With the gamification feature, users can send timed pending cart reminders to customers and configure cart expiration duration. The shipping functionality enables staff to generate packing lists and labels, combine and ship orders and manage multiple orders at once.

CommentSold includes a reporting tool which allows managers to view stock, analyze customer trends and monitor vendor performance. It helps teams automate tax calculations, monitor fulfillment activities and check real-time inventory levels. The system lets firms create a branded mobile application and synchronize it with the web store.

Starting price

149flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Customer Support

Invoicing

Online Shopping

Phone Support

CommentSold’s user interface

Ease of use rating:

4.8

(115)

CommentSold pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(18)

5(95)

What do users say about CommentSold?

It can lag in real time and it can frustrate your customers

Select to learn more

Who uses CommentSold?

Based on 115 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail

Apparel & Fashion

Luxury Goods & Jewelry

Computer Software

Others

Use cases

Social Selling

Billing and Invoicing

eCommerce

Inventory Management

Multi-Channel eCommerce

CommentSold's key features

Most critical features, based on insights from CommentSold users:

Social media monitoring

3.3

(3)

Lead engagement

3.7

(3)

Content management

4.5

(2)

Employee advocacy

4.7

(3)

Automated publishing

3.8

(4)

All CommentSold features

Features rating:

4.6

(115)

Accounting integration

(0)

Automated publishing

3.8

(4)

Billing portal

5.0

(1)

Catalog management

5.0

(1)

Channel management

(0)

Compliance management

3.5

(4)

Contact database

5.0

(3)

Content management

4.5

(2)

Cost tracking

4.5

(2)

CRM

(0)

Customizable branding

1.0

(1)

Data synchronization

1.0

(1)

eCommerce management

(0)

Employee advocacy

4.7

(3)

For small businesses

5.0

(1)

Gamification

4.0

(5)

Inventory auditing

4.5

(2)

Inventory control

4.0

(1)

Inventory management

3.7

(3)

Inventory optimization

(0)

Inventory tracking

1.0

(1)

Invoice history

4.8

(4)

Kitting

(0)

Lead engagement

3.7

(3)

Loyalty program

5.0

(1)

Mobile access

5.0

(3)

Mobile Commerce

(0)

Mobile payments

5.0

(1)

Multi-Channel management

4.5

(2)

Multi-Channel marketing

(0)

Online invoicing

5.0

(2)

Order management

2.5

(2)

Payment processing

5.0

(3)

Performance metrics

4.2

(5)

Point of sale (pos)

(0)

Product identification

(0)

Promotions management

(0)

Purchase order management

3.0

(2)

Reminders

(0)

Reorder management

(0)

Reporting/Analytics

(0)

Retail inventory management

(0)

Returns management

5.0

(1)

Search/Filter

(0)

SEO management

2.5

(2)

Shipping management

2.7

(3)

Shopping cart

3.7

(3)

Single sign on

4.0

(5)

Social media integration

4.3

(6)

Social media monitoring

3.3

(3)

Tax calculation

5.0

(3)

Templates

2.7

(3)

Third-Party integrations

1.0

(1)

CommentSold alternatives

CommentSold

4.8

(115)

Starting from

149

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.8

Shopify

4.5

(6.6K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.4

Wix

4.4

(10.6K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.3

Customer Support

4.2

Squarespace

4.5

(3.3K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.3

Customer Support

4.4

CommentSold pricing

Value for money rating:

4.5

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Basic

149

Per month

Features included:

Automated Invoices
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management

Small Business

499

Per month

Features included:

Automated Content Creation
Automated Invoices
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management
Mobile App (Ios & Android)
Priority Support

Large Business

999

Per month

Features included:

1:1 Sales & Business Coaching
Automated Content Creation
Automated Invoices
Dedicated Account Strategist
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management
Mobile App (Ios & Android)
Onsite Implementation
Priority Support

User opinions about CommentSold price and value

Value for money rating:

4.5

(115)

To see what individual users think of CommentSold's price and value, check out the review snippets below.

“I used this when I worked for a short time as a hybrid employee for a large online boutique retailer.”

Shawnalee K.

Customer Service

“Customer service was always great to me as an employee, but also to our customers.”

Shawnalee K.

Customer Service

CommentSold integrations (9)

Integrations rated by users

We looked at 115 user reviews to identify which products are mentioned as CommentSold integrations and how users feel about them.

Shopify

Integration rating: 3.0 (4)

PayPal

Integration rating: 4.0 (2)

Meta for Business

Integration rating: 5.0 (2)

“The integration with Meta for Business is important because it connects your social media management with powerful tools for ads, insights, and audience targeting across platforms. It also helps streamline workflows by managing content, messages, and”

Shelby D.

Digital Marketing Specialist

Shopify Plus

Integration rating: 4.0 (1)

Venmo

Integration rating: 4.0 (1)

Other top integrations

CommentSold customer support

What do users say about CommentSold customer support?

Customer support rating:

4.8

We analyzed verified user reviews to identify positive and negative aspects of CommentSold customer support.

Widespread user sentiment highlights CommentSold’s customer support as exceptionally responsive and always available.

A significant portion of users say staff are proactive, helpful, and resolve issues quickly, even outside regular hours.

Frequently reported by users, the support team listens to feedback and adapts the product to meet customer needs.

Broad user base appreciates the ease of contacting support and the knowledgeable assistance provided at every step.

Support options

Phone support

Knowledge base

Email/help desk

Chat

Training options

In person

Webinars

Live online

Videos

Documentation

To see what individual users say about CommentSold's customer support, check out the review snippets below.

“Customer service was always great to me as an employee, but also to our customers.”

Shawnalee K.

Customer Service

“I now have a GREAT customer base, the ability to appease their needs better and more efficiently, and have been able to dramatically increase my product selection.”

April F.

Owner

“It can lag in real time and it can frustrate your customers”

Shannon A.

Owner

“Nothing works, customer support wouldn't care less, there is NO WAY to CANCEL a subscription.”