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Top Rated Incident Management Software with Mid size business

Last updated: November 2026

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277 software options

Site24x7 logo

All-in-one performance monitoring tool for DevOps and IT

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Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure

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Mitratech Preparis logo

Incident management & emergency notification tool

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From planning to reporting, the four interconnected modules of the Mitratech Continuity Planning platform empower you to manage every aspect of your business continuity strategy. The entire platform comes underpinned by guided workflows that allow anyone to become a master of their own resilience.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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HSI Donesafe logo

Cloud-based EHS management tool for workplace safety.

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Report and resolve incidents fast from any device. Capture details in real time, assign follow-up actions, and track trends to prevent future issues and improve workplace safety.

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Xurrent IMR logo
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Cloud-based incident management for DevOps teams

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Cloud-based incident management platform for SRE and DevOps teams, offering alert correlation, on-call scheduling, and runbook.

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DisasterLAN logo

Emergency management software

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DLAN’s secure, web-based emergency management system is natively accessible from almost any device. DLAN's Mobile Responder App adds offline functionality for hazard area use.

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SafetyAmp logo

Cloud-based EHS management tool for workplace safety.

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SafetyAmp is a cloud-based EHS management software designed to drive continuous improvement in safety, quality, and compliance for modern workforces. The platform helps organizations across various industries including chemical, construction, energy, manufacturing, and more. It offers a wide range of configurable applications to address diverse EHSQ (environmental, health, safety, and quality) use cases.

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Crises Control logo

Alert, Coordinate and Evidence Critical Incident Response

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Crises Control helps organisations manage incidents from first alert to recovery by activating plans, notifying teams, assigning tasks, capturing updates, tracking progress and maintaining an audit-ready incident record.

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FileHandler Enterprise logo

Secure. Scalable. Proven.

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FileHandler Enterprise enables TPAs, insurance carriers, public entities, and self-insured organizations to automate processes and enhance efficiency. Our software keeps you on track with automation and customization, creating a standard claims management process for your business.

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Intelex EHS & Quality Management Software logo
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Reduce Risk. Ensure Compliance. Drive Performance.

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Intelex is a global leader in cloud EHSQ software. Trusted by 1,400+ clients, our highly configurable platform unifies incident tracking, audits, inspections, and compliance into a single system. Leverage mobile tools and predictive analytics to mitigate risks and run safer operations.

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Ecesis logo

Environmental, health and safety solution for corporations

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An EHS Incident Management Software and Mobile App that helps your company easily report, investigate, document and track safety incidents, environmental incidents, near-misses and unsafe conditions.

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IncidentVault logo
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Incident Reporting and Claims Management For the AI Era

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IncidentVault gives multi-location businesses one way to report and manage incidents, from workplace injuries and property damage to customer complaints, vehicle events and security breaches. Reports are documented with AI assistance and routed to the right people through AI-assisted triage.

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Novara Flex logo

Cloud-based EHS risk management tool for workplace safety.

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Flex is a cloud-based EHS platform for businesses in construction, utilities, transportation, and other industries to manage safety programs effectively. It offers various features, such as incident management, inspection checklists, training management, and compliance tracking.

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NinjaOne logo

Cloud-based unified IT operations platform for MSPs

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Cloud-based unified IT operations platform for MSPs and IT teams, consolidating RMM, patch management, MDM, and remote access.

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Mitti (by SafetyCulture) logo

Cloud-based inspection tool for mobile inspections

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Mitti (by SafetyCulture) connects your people, operational data and workflows into one operating picture. Every inspection, issue and action becomes intelligence teams can use to improve every day.

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Accelerate logo

Environment, Health, Safety (EHS) Management Software

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The new VelocityEHS Accelerate® Platform simplifies tracking all types of Incidents, manage corrective actions, report & analyze, gi...

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GoAudits logo

Audit and inspection management software

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GoAudits is a mobile inspection and auditing platform that enables businesses to conduct digital inspections across multiple industries. The application offers customizable checklists, offline functionality, and automated report generation to streamline quality control processes. GoAudits works across web, iOS, and Android devices, allowing teams to capture data, assign follow-up actions, and analyze performance trends through interactive dashboards.

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A1 Tracker logo

Enterprise Risk Management Software-Simplify Your Transition

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New generation incident management software designed for loss run reporting, metrics, & notifications to streamline management.

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Onspring logo

Cloud-based GRC solution for enterprises and governments.

Proactively manage enterprise and IT incidents as they occur using automated workflows that communicate immediately with impacted parties through triggered data alerts. Establish relationships between incidents & impacted elements, such as locations, policies, risks & business continuity plans.

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Keepnet Labs logo

Secure behaviour and human risk management platform

Keepnet Incident Responder brings reported emails, SMS and calls into one queue, analyses them with the engines you connect and removes malicious emails from every mailbox that received them.

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Giva logo

Cloud based help desk software for businesses of all sizes

Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

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Risk Hawk logo

Risk, compliance and audit management software

Integrated Risk Management system to actively manage all risks & KRIs, controls, incidents, policies, audits, action plans, resources, compliance registers, case queues such as whistleblowing, complaints, SARs, media reports, and regulatory notifications and facilitates linking these to each other.

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SiteDocs logo

Cloud-based digital workplace safety and compliance solution

SiteDocs Safety Management Software helps companies streamline operations with digital forms, ensure compliance with real-time monitoring, and reduce injuries with advanced analytics.

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WorkClout logo

# 1 Rated Quality Platform for the Automotive Industry

Respond to issues and incidents more effectively. The purpose of an incident management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations. WorkClout ensures that the agreed levels of service quality are maintained.

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flowdit logo

No-code inspections, audits and checklists, even offline

flowdit is a no-code platform for inspections, audits, digital checklists and work instructions in industry and manufacturing. As a connected worker solution, it replaces paper and Excel on the shop floor, works offline and turns every deviation into an action with an owner and a due date.

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