ProShop ERP Reviews - Pros & Cons, Ratings & more

Odoo 

NetSuite

Katana Cloud Inventory

JobBOSS²

Global Shop Solutions

Kinetic

ProShop is a web-based shop management system intended for small to medium sized machine shops, regulated industries requiring ISO-9000, AS9100, API, 13485, or other certifications, and more. It can be accessed through all web-enabled devices including mobile phones and desktop computers.

ProShop ERP

Linux

Web-based

Windows

The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more.

I love that ProShop has the ability to store so much information within its modules, and makes it easy for the whole team to follow along an order and know exactly what is going on and when.

Customer Service is excellent - responsive, knowledgeable, and friendly.

AS9100 is imbedded into the system. Going paperless is amazing and will be a giant cost savings.

Customer service and implementation has been fantastic.

ProShop is a seamless ERP system that you will grow to love.

We reviewed several different ERP systems and were really impressed with the fully-integrated capabilities of ProShop.

Absolutely all of our needs are met in this software and more. The team was also great in implementing our cloud based server on Amazon Gov cloud to help us meet ITAR data security requirements.

Being able to instantly access information relevant to your job function is a game changer not only to employees, but to running and growing a successful machine shop.

Employees are actually INVOLVED with the QMS because it's all there. We actually have machinists filling out NCR's when the problem happens.

Ordering COTS items with the Vendor PO module is a breeze, and only takes seconds. The simplicity yet details of the software is what really makes it the best tool for our team.

Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation.

It also integrates easily with Quickbooks for ease of accounting functions.

As of now we have no reason not to go for it. We need to finish off our old contract with our current provider.

Coming from no system to this, took a while to get used to filling in all the blanks.

This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.

Hyperlinks make navigation between different areas of the software easy and intuitive.

The sheer amount of features made it intimidating at first glance but this is the case with all ERP software I have seen. After using the software, we found it very intuitive.

Microsoft Excel

Using ProShop for any amount of time you can tell the software was born out a real shop. Talking with the team at Adion gives you even more confidence that they have been in your shoes before and it makes the support truly second to none. 

A game changing software from a great team! 

Hey Bryce,

Thank you so much for the great review!  It's been an honor and pleasure to work with you and your team.  Your dediction to continuous improvment and having a world class operation is inspiring for us.  Great work on the progress you've made, and we look forward to partnering with you for many years to come.

The product is fantastic, and the support is even better.  The sheer depth of ProShop and it's ability to handle complex manufacturing situations is amazing.  They seem to have thought of everything.

ProShop:  Our Competitive Advantage

Thank you so much for your review, Tom! We really appreciate it!

Overall experience was very positive. Proshop allowed us a a start-up, to quickly get an infra-structure set up to process orders. In addition, it was critical that our QMS was integrated such that it would enable us to achieve ISO9001. We achieved ISO9001 in February 2023 mainly do to our ability to serve up our work in Proshop.

Proshop to ISO9001

Thank you for the review, Keith! We have noted your comments about being able to email customers or employees from ProShop. Awesome job on the ISO9001 certification! 


We have had a very good overall experience. The implementation was as smooth as I think it could have been. We are still growing into certain modules but every time we do we see gains in productivity and overall process quality. The software has literally made us a better shop from top to bottom.

Benefits all around

Proshop is so easy to work with.  It is truly a new partnership.  


Software for small business that THINK BIG

Linda,
It's been a pleasure to work with you and your team.  You guys have a great company that is only getting better with your new lean ProShop processes, AS9100 certification, and more.  We're honored to have you choose us as your partner.

The ProShop Team!

Organizational improvements with document control and product delivery and quality

ProShop, the best for the buck

Hey Ned,

Thank you so much for this review. Your company has been a pleasure to work with, not only for the implementation process, but the additional scope to help get you ISO 13485 certified. We are excited by the improvements you've been able to make and what lies ahead for your future. Thanks for choosing ProShop and letting us be part of your success.

Thanks,
The ProShop Team

We are a small company with about a dozen employees in total, and we are just a few months into implementing ProShop in our business. At every turn, we are continually impressed with the capabilities of the software. It will take us years to grow into the changes we intend to make to expand our business, and ProShop will be capable of handling all of it.  Moving to an ERP system is an enormous commitment that should not be taken lightly.  Although we are still new, learning, configuring and adjusting, we are very happy with our purchasing decision, and would make the same decision again. 

The next step 

Hi David,

Thank you for the review. We're honored to be a partner in your growth and success for years to come. You have a great company with a bright future. 

Thanks again,
The ProShop Team

Overall, it's been a big change for us but now I feel we have more control of our workflow and that's what I really wanted out of an ERP system in the first place. took some time to get ahead but you just need to keep persevering and the benefits will come. 

For a small company, big move but well worth it io the end. 

Thank you for the review!! We are so glad to hear you have more control of your workflow. 

I spent many years designing my own Excel routers, and cost estimation tools, and quote forms.  Linking all these items together via master documents, and storing them in share folders.....it worked....but it wasn't ProShop.  ProShop is exactly what I would have created if I knew how to develop software, beyond my Excel mastery.  

If you designed software yourself, based on your every manufacturing need.....it would be ProShop.

Wow, thank you so much for your review, Phil!! We will get someone on the team to reach out regarding the QuickBooks integration. 

Super easy and the folks at ProShop have been great!

Just Plain Easy!

Holy Cow, Matt!  Thank you for the awesome review.  We're virtually high fiving each other from our home offices. 

All joking aside, we're honored to have you as a client and grateful you took the time to share your experience here!

The ProShop 

ProShop is an excellent tool that allows us to build all of our processes into one consolidated package. It handles everything: customer contact and quotes, project management, work floor instructions, all QMS requirements all the way through shipping the product. It's all there, all traceable and all paperless. 

ProShop has given us great features for managing schedules, inventory, equipment and maintenance, tool room, and even time-tracking of production. With just a few clicks we can see what is happening on any given job in real time. Our project managers are able to plan out every detail of every job quickly and easily and see potential conflicts or delays early. This allows us to better serve our customer's needs and deliver on time. 

The user interface of ProShop is very nice and easy to use. We are able to on-board new employees and have them using ProShop in a very short amount of time. The guided tutorials are very helpful and by the time they are working on product, they already know how to navigate ProShop and find the information they need. We also log all training within ProShop's training record module so supervisors and employees can work together and quickly understand the training they have and what training they need.

As our company has seen growth we inevitably deal with many different requirements from all of our customers and their QMS systems. ProShop allows us to comply with all of them individually and handles all of it in a paperless environment. We have full product and process traceability that is maintained with every nuance of each customer's requirements. It can then be referenced or provided quickly and easily whenever needed with a few clicks.

Adion Systems has been able to listen us and understand what our company needs. They have tailored systems to our needs and continue improve the software to handle the ever evolving world of manufacturing.

ProShops integrates many different features that would normally take different software to handle. In addition Adion is continuously adding new features to make sure we have everything we need to be successful. I look forward to our success as we take advantage of everything Adion and ProShop has to offer.

ProShop allows you to focus making product

Wow Brian!  Thanks for the great review and feedback.  You've been a pleasure to work with. We look forward to supporting you guys in the future!

I think it is an excellent piece of software. If you are a small to mid sized manufacturing company in a highly regulated industry, I doubt you'll find anything better. This software just solves so many headaches that other companies probably don't even think about. Examples of things which can save a lot of time including features like the automatic generation of first article inspection reports and automatic retrieval of product documentation (e.g., material/processing certs). I highly recommend this software.

An excellent ERP for job shops.

Thank you so much for your review, Tyler!

The ability to excel at my job, because of having access to so much current and accurate data.

I have used ProShop daily at work for over 13 years.  It is an amazingly powerful tool.  

Wow Leena!!  Thank you for this amazingly thoughtful review. We're so glad that you get to keep using ProShop at your new job as well. It's been a real pleasure for us to work with you and get great feedback from a true professional like yourself. You have helped make ProShop better. 

Our experience is that ProShop has exposed, with real data, assumptions we have made in the past were wrong and allowed us to make the changes to improve quoting, processes and profitability.  The software allows us to make this happen but it the support and advice from the ProShop personal that gave us the direction and assistance to put the system in place. 

Data Driven Decisions

Peter,
Thank you so much for this thoughtful review!
It's truly been our pleasure to work with you and your team. We're so thrilled that ProShop is providing you with these benefits and insights to improve the company. We look forward to supporting Noble for years to come. 

Thanks, The ProShop team

We have saved so much time with ProShop in the pre-production phase. Reports and queries make finding answers a simple process, and I especially like that I can easily export data to excel.

ProShop is part of our culture

Wow, thank you so much, Lynne! It is so great to see that ProShop has become part of your culture. 

Our experience with ProShop has been excellent so far. ProShop allows everyone in our shop to access the information they need when and where they need it. Customer Service can quickly update customers on the status of their orders, and operators can easily see information needed to complete their work. The ability to attach files, pictures, videos, etc... to every area of ProShop is something that our previous ERP software was lacking. Honestly, I cannot speak highly enough about all the great things ProShop has to offer.

Powered by Proshop

Thank you Nathan for this review! We are so glad that ProShop is helping your company. It's working with customers like you and getting feedback on how to improve ProShop that makes it even better. We are in the process of interviewing other companies as well that do swiss type machining, to make time tracking easier for that type of work. 

Thanks again for your trust in us. 

The ProShop Team

Very good would recommend to any business that is growing.

Proshop

Thank you for the review Marvin, it means a lot to us!

It is a lot of upfront work but really speeds the repeat orders. 
It has speed up our Quality Audits. 

ProShop for wire harnesses

Thank you so much for your review, Rene!!

Not only part traceability but "User" traceability which holds accountability to each user.   We have found that our reporting is easier, our internal auditing is easier due to all the reporting which we sample audited to verify if accurate and it is.  We are hoping to learn more each day and believe that we are only utilizing about 60% of its capability so far.  We implemented the software July 1 2018.

Excellent ERP Software

Hi Pam,

Thank you so much for the great review.  It's been such a pleasure working with you and your team. You guys have done such great things so far, we're excited to see what you can do when you learn the last 40%! ;-)

Keep coming to those client webinars and you'll keep learning!

Thanks again,
The ProShop Team

As a result of implementing ProShop in our student-run manufacturing business we have seen a dramatic increase in efficiency and less mistakes being made. We have also been able to easily adapt ProShop for use in the graphics side of our business, in addition to manufacturing and engineering.

ProShop in a Student-Run Manufacturing Business

Chris,

It's been an honor working with your high school students at Eagle Manufacturing. It's such a great program and it's an honor to donate the software and help the students and the program be more efficient. Thanks for the kind words!

The ProShop team has been great.  There are there for us whenever we need them.  The software has helped us become more efficient in many areas from estimating to production.  We are able to keep track of where jobs within the shop and when they are out for outside processes.  We have a much better handle on the actual cost to produce our products, which among other things has made us more competitive.  All this and we have just scratched the surface on utilizing all the ProShop has to offer.

A Game Changer!

Hi Debbie,

Thank you for this review!  We're really pleased that ProShop has helped you become more competitive and get a handle on job costing.  We look forward to supporting you, and you'll be really pleased to see the new reporting features coming out soon.  A whole new and very comprehensive system for reporting, building dashboards, etc. It'll be cool!

Thanks again,
The ProShop Team

We finally have a tool to effectively transfer and store information between all departments of our company.  With ProShop at our foundation, building our business will be rock solid. 

Top notch software.  

Thanks for the great review TJ! We've enjoyed working with you and look forward to watching you grow over the next many years. 

Congrats to you and Seth on the Emerging Manufacturer Award in WA state!  And thank you for  asking us to come to the awards dinner. It's been our honor to be a partner in your growth and success!

Customer service and implementation has been fantastic. Most software companies worry about the sale and leave out to dry after you are bought in. Going on 2 years and we have the same support as we did at day 1. 

Proshop is the best software to become AS9100 certified 

Thank you for your review, Tom, we really appreciate it!

It's great do do business with a company that is so customer-focused.  I feel like a part of a community, and I feel like the ProShop team cares about our success with their platform.

Attainable, powerful ERP for small companies

Thank you for the review, Matthew! We appreciate your feedback and understand  that it can be a huge task to switch to a new ERP system. We will share your comments with our team, thanks again! 

We looked at a few different programs before deciding on ProShop.    The deciding factor for us was the customer support available with the program.  They are very hands on and prompt when questions or issues arise.  Not to mention the fact that they welcome ideas and suggestions that will help improve both their program and productivity for your company.  Adion Systems is a great company to work with.

Amazing Customer Support

Hi Kim.  Thanks for the review and we are so glad you feel our customer support has been strong.  We go out of our way to try and ensure our customers have great experiences and are glad you've been happy.

And big thanks to you specifically for introducing us to Jetco!!  It's been a great partnership.

And we're working on strengthening our help system and manual.  We hear you!

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