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SocialPilot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Media Scheduling & Analytics Tool for SMBs & Agencies
Table of Contents
SocialPilot - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
SocialPilot overview
Based on 373 verified user reviews
What is SocialPilot?
By industry, SocialPilot reviewers are most commonly professionals in marketing and advertising (21%). The most frequent use case for SocialPilot cited by reviewers is social media management (65% of reviewers).
What do users say about SocialPilot pricing?
Most reviewers indicate that SocialPilot offers strong value for money and they find its pricing affordable, especially compared to competitors. Some users report that certain features are locked behind higher tiers and the cost can be challenging for very small businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Pricing
Scheduling Posts
Account Management
Unreliable post notifications
SocialPilot’s user interface
SocialPilot pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about SocialPilot?
By industry, SocialPilot reviewers are most commonly professionals in marketing and advertising (21%). The most frequent use case for SocialPilot cited by reviewers is social media management (65% of reviewers).
Select to learn more
Who uses SocialPilot?
Based on 373 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SocialPilot's key features
Most critical features, based on insights from SocialPilot users:
All SocialPilot features
Features rating:
SocialPilot alternatives
SocialPilot
Starting from
30
Per month
Vista Social
Starting from
No pricing info
Publer
Starting from
No pricing info
Starting from
No pricing info
SocialPilot pricing
Pricing plans
Pricing details:
User opinions about SocialPilot price and value
Value for money rating:
Of 85 reviews that provide robust commentary on SocialPilot's price and value, 86% mention it in a positive light.
Most reviewers indicate that SocialPilot offers strong value for money, especially when compared to competitors like Buffer and Hootsuite. They find its pricing affordable and appreciate that even the basic and free plans include a wide range of features, such as bulk upload, analytics, and access to multiple social networks. Users think the free trial is generous and allows them to explore core functionalities without requiring a credit card, and some say the free version is sufficient for managing a few channels. They feel the platform’s frequent discounts and tiered pricing make it accessible for agencies and small businesses, and they like that the software remains functional and reliable at a lower cost. Some reviewers find the cost-benefit ratio attractive, especially for small agencies or businesses managing multiple profiles, and they appreciate that the plans support growth as their needs expand.
However, some users report that the pricing can be challenging for very small businesses or teams, and a few feel that certain features are locked behind higher tiers. Some reviewers mention that the absence of a free plan or limitations on free trials in certain countries detracts from the overall value. Others say the cost may feel high if their business does not generate sufficient returns.
, and
To see what individual users think of SocialPilot's cost and value, check out the review excerpts below.
SocialPilot integrations (22)
Integrations rated by users
We looked at 373 user reviews to identify which products are mentioned as SocialPilot integrations and how users feel about them.
Integration rating: 4.8 (4)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
SocialPilot customer support
What do users say about SocialPilot customer support?
Customer support rating:
We analyzed 25 verified user reviews to identify positive and negative aspects of SocialPilot customer support.
Widely noted by reviewers, SocialPilot's customer support is responsive, helpful, and quick to address user queries.
A portion of users highlight the availability of hands-on training and willingness to assist with onboarding.
A limited number of users report slow response times and unhelpful or uninformed support staff in some cases.
Support options
Training options
To see what individual users say about SocialPilot's customer support, check out the review snippets below.
“As a soloprenuer, I love that it's affordable, custom branding, content curation feature, and the customer service has been very responsive and helpful.”
Gia M.
Marketer
“The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries.”
Fnu N.
Researcher
“You couldn't post to Instagram and the one time I tried to contact their customer service, they weren't super helpful.”
Julie W.
VP
SocialPilot FAQs
SocialPilot has the following typical customers:
Freelancers, Large Enterprises, Non Profit, Small Business
These products have better value for money
Q. What is SocialPilot used for?
SocialPilot is a social media scheduling and analytics tool which helps social media professionals, digital marketers and agencies to schedule their posts to multiple social media platforms like Facebook, Twitter, LinkedIn, Google My Business, Pinterest, Instagram, Vk, Tumblr and Xing from one place. SocialPilot also helps users gain insight into what is working, and what isn't, with deep social media analytics and reporting features. Other important features include - social inbox, social media calendar, bulk scheduling, team collaboration tools, client management and content curation. SocialPilot is know for their quick support - any issues with SocialPilot are resolved quickly through phone, email or live chat support.
Q. What are the benefits of using SocialPilot?
- Customized post scheduling lets the user to create unique posts for individual social accounts
- Social Inbox helps you manage your social messages, mentions and reply to them from one place.
- Team Collaboration helps inviting your team members to one dashboard.
- Bulk scheduling allows users to schedule up to 500 posts.
- See what content is scheduled for which account through the social media calendar.
- Social media analytics give users valuable insight into their social media performance and efficiency.
- Native mobile apps for iOS and Android allow users to schedule and manage content from mobile devices.
- Content curation and discovery tools enable users to collect new content ideas for social media.
Q. What languages does SocialPilot support?
SocialPilot supports the following languages:
English
Q. Does SocialPilot support mobile devices?
SocialPilot supports the following devices:
Android, iPad, iPhone
Q. Does SocialPilot offer an API?
No, SocialPilot does not have an API available.
Q. What level of support does SocialPilot offer?
SocialPilot offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
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