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BigPanda vs xMatters Comparison (2026)
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4.8
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Good recommendations?
Overview
BigPanda (bigpanda.io) Autonomous Operations platform helps IT Ops, NOC & DevOps teams detect, investigate and resolve IT incidents faster and more easily than ever before.
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
2
5
4
3
2
1
1
1
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.6
141
5
4
3
2
1
85
50
5
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Nour N.
Tech and Security Consultant
Mark B.
IT Manager
Vidya P.
Hadoop engineer
Cons
Not enoughreviews yet
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review4 years ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features20
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Assignment Management
- Audit Management
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customizable Fields
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Aggregation
- Data Import/Export
- Disaster Recovery
- Drag & Drop
- Email Alerts
- Event Logs
- Help Desk Management
- IT Monitoring
- Incident Management
- Incident Reporting
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Performance Metrics
- Prioritization
- Project Management
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recurring Issues
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Root Cause Analysis
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Task Management
- Third-Party Integrations
- Uptime Reporting
- User Management
- Workflow Management
- Total features44
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Assignment Management
- Audit Management
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customizable Fields
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Aggregation
- Data Import/Export
- Disaster Recovery
- Drag & Drop
- Email Alerts
- Event Logs
- Help Desk Management
- IT Monitoring
- Incident Management
- Incident Reporting
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Performance Metrics
- Prioritization
- Project Management
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recurring Issues
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Root Cause Analysis
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Task Management
- Third-Party Integrations
- Uptime Reporting
- User Management
- Workflow Management
Integrations
- Total integrations16
- Airbrake
- AppDynamics
- Asana
- BigPanda
- Chef Enterprise Automation Stack
- Cherwell Service Management
- Confluence
- Cove Data Protection
- Datadog
- Fusion
- Google Maps
- JIRA Service Management
- Jira
- Kaseya BMS
- Kaseya VSA
- Librato
- Logz.io
- ManageEngine ServiceDesk Plus
- N-able Take Control
- Nagios XI
- New Relic
- Okta
- OneLogin
- PagerDuty
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ScienceLogic
- Scout APM
- Site24x7
- Slack
- SolarWinds Loggly
- SolarWinds Network Performance Monitor
- SolarWinds Pingdom
- Sumo Logic
- Twitter/X
- Zabbix
- Zapier
- Zendesk Suite
- Total integrations31
- Airbrake
- AppDynamics
- Asana
- BigPanda
- Chef Enterprise Automation Stack
- Cherwell Service Management
- Confluence
- Cove Data Protection
- Datadog
- Fusion
- Google Maps
- JIRA Service Management
- Jira
- Kaseya BMS
- Kaseya VSA
- Librato
- Logz.io
- ManageEngine ServiceDesk Plus
- N-able Take Control
- Nagios XI
- New Relic
- Okta
- OneLogin
- PagerDuty
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ScienceLogic
- Scout APM
- Site24x7
- Slack
- SolarWinds Loggly
- SolarWinds Network Performance Monitor
- SolarWinds Pingdom
- Sumo Logic
- Twitter/X
- Zabbix
- Zapier
- Zendesk Suite
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